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MSY Tried Saying My CPU Pins Are Bent So No Refund, CLEARLY Not Bent. - Page 5

post #41 of 100
Quote:
Originally Posted by Mygaffer View Post
Well we try and keep our integrity. Unfortunately there are a lot of shops that will do just what you said and worse, but we have been in business for over 14 years, a long time in computer repair, because we are honest with our customers.
def the best way to be, and as everyone else stated take someone like your dad or have them take it back, I remember getting a lot of static when I was younger it's just a growing pain, and of course now I don't take lip of uneducated salesmen etc.
    
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post #42 of 100
MSY is actually pretty terrible for customer service. When its a busy day at like 3pm you see one person on the cashier and like 3 of them standing at the back eating and ignoring the phone ringing constantly.
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post #43 of 100
Funny timing that I should run into a thread about MSY, I was just looking around for a GPU upgrade on their site. Only because they were slightly closer then umart, which is apparently a much better alternative to MSY according to what people in this thread have been reminiscing about.

If you are in Brisbane, and would rather pick up supplies, Umart over in Milton have been nothing but helpful for me.
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post #44 of 100
Quote:
Originally Posted by T3h_Ch33z_Muncha View Post
protip OP: Go to umart instead of MSY every time. Same price/cheaper and the customer service is infinitely better.
Oh good, it's not just me that notices that then... The only difficult bit is driving the 20mins to pick it up, but I've got a friend that way, so I can just get her to pick it up, or I can get it on the way...
    
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post #45 of 100
Thread Starter 
Wow, after checking once again, it's even more annoying now.
The pins are completely and perfectly straight, every single one. I just spent about ten minutes checking down every side for a bent pin, completely perfect.

I can't believe he would try to rip me off, and then make it out that I am stupid.
There's also no dust or anything to give the illusion of a bent pin.
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post #46 of 100
Quote:
Originally Posted by WaterMelnKidd View Post
Wow, after checking once again, it's even more annoying now.
The pins are completely and perfectly straight, every single one. I just spent about ten minutes checking down every side for a bent pin, completely perfect.

I can't believe he would try to rip me off, and then make it out that I am stupid.
There's also no dust or anything to give the illusion of a bent pin.
Have you tried the CPU in another motherboard?
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post #47 of 100
Thread Starter 
Quote:
Originally Posted by Atomfix View Post
Have you tried the CPU in another motherboard?
I brought a friend's PC round, almost the same PC because I built them both near the same time.

I did the following:

His Motherboard + His CPU = No beep, no boot.
His Motherboard + My CPU = Normal beep, full boot.
My Motherboard + His CPU = No beep, no boot.
My Motherboard + My CPU = Normal beep, full boot.

It's completely clear that it's the CPU. I've only had it five days and it's the first part I've had that has just 'failed'.

Also, the CPU was not removed during the failure. It was in his motherboard for five whole days without being touched. We monitored the temperatures constantly, idle at 27 degrees and load at around 45 - 50 degrees.

On the fifth day, as he was restarting to fix a Steam problem, his computer refused to boot. - Which brings me to this problem.
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post #48 of 100
Quote:
Originally Posted by WaterMelnKidd View Post
I brought a friend's PC round, almost the same PC because I built them both near the same time.

I did the following:

His Motherboard + His CPU = No beep, no boot.
His Motherboard + My CPU = Normal beep, full boot.
My Motherboard + His CPU = No beep, no boot.
My Motherboard + My CPU = Normal beep, full boot.

It's completely clear that it's the CPU. I've only had it five days and it's the first part I've had that has just 'failed'.

Also, the CPU was not removed during the failure. It was in his motherboard for five whole days without being touched. We monitored the temperatures constantly, idle at 27 degrees and load at around 45 - 50 degrees.

On the fifth day, as he was restarting to fix a Steam problem, his computer refused to boot. - Which brings me to this problem.
Each time you have swapped the CPU's over, did you clr_cmos as well?
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post #49 of 100
Where is the requisite Hi-Res close up pic of said cpu
post #50 of 100
Bent pins shouldn't really affect the cpu from working, as long as they line up properly with the socket, I've installed cpus with missing pins and they still work. The store is just trying to screw you because you said you installed it yourself. Honestly though you might be better off just rmaing it to AMD at this point.
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