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Steam Store and GTA issues

post #1 of 3
Thread Starter 
Hi there OCN. I posted an issue I was having with Steam and GTA:IV but have yet to receive a reply yet. How long does steam take to reply to queries or issues? It's been three days.

Incase anyone here can help. Here is my question

Quote:
Hi there.

I am writing to you because I seem to be having some issues with my copy of GTA:IV. Well, two issues it would seem. Firstly, I saw the DLC in the sales and decided I wanted to purchase them to add to my base copy, but when I went to purchase it said that I already own the complete collection of GTA:IV and therefore I cannot buy the expansions. To my knowledge, I don't remember buying the DLC unless it came in a pack of some sort.

On to my second related issue. When I try to launch GTA:IV it goes to the Rockstar Social Club as per screen as per usual and gives me the option to play EFCL (which I don't remember buying) but when I select that option, the game just crashes to desktop.

I will try the same again and it seems to be random but when I get to the rockstar screen again. It gives me the option to just play the vanilla version of GTA:IV. Upon clicking play, it will either crash to desktop or 1/10 times actually work and get to play.

Thanks for your time and I look forward to hearing from you.
Thanks.
Animus
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Animus
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K Asus Maximus V Formula Z77 EVGA GTX980Ti SC+ ACX 2.0+ 2 x 4GB Corsair Dominator GT 1866Mhz 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 128GB 2 x WD 1TB Blue EZEX RAID0 EK Supremacy - Copper / Acetal EK Titan X & Backplate - Copper / Acetal 
CoolingCoolingCoolingCooling
EK 360XTX EK Spin Reservoir - Acetal Liang DDC / EK Top EK PSC Compression Fittings 
OSMonitorKeyboardPower
Windows 7 Professional 64bit 3 x Samsung P2450H 24" Filco Majestouch 2 - Cherry Blues Corsair TX750 
CaseMouseMouse PadAudio
Corsair 800D Razer Deathadder 2013 Razer Destructor 2 Creative Titanium HD 
AudioAudio
Fiio E9 Amplifier Beyerdynamic DT880 Premium (600 Ohm) 
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post #2 of 3
I had an unrelated issue once and it took sometimes 3-4 days for a reply.
post #3 of 3
Thread Starter 
Alright, if I don't get a reply by Monday i'll e-mail them again.
Animus
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K Asus Maximus V Formula Z77 EVGA GTX980Ti SC+ ACX 2.0+ 2 x 4GB Corsair Dominator GT 1866Mhz 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 128GB 2 x WD 1TB Blue EZEX RAID0 EK Supremacy - Copper / Acetal EK Titan X & Backplate - Copper / Acetal 
CoolingCoolingCoolingCooling
EK 360XTX EK Spin Reservoir - Acetal Liang DDC / EK Top EK PSC Compression Fittings 
OSMonitorKeyboardPower
Windows 7 Professional 64bit 3 x Samsung P2450H 24" Filco Majestouch 2 - Cherry Blues Corsair TX750 
CaseMouseMouse PadAudio
Corsair 800D Razer Deathadder 2013 Razer Destructor 2 Creative Titanium HD 
AudioAudio
Fiio E9 Amplifier Beyerdynamic DT880 Premium (600 Ohm) 
  hide details  
Reply
Animus
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K Asus Maximus V Formula Z77 EVGA GTX980Ti SC+ ACX 2.0+ 2 x 4GB Corsair Dominator GT 1866Mhz 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 128GB 2 x WD 1TB Blue EZEX RAID0 EK Supremacy - Copper / Acetal EK Titan X & Backplate - Copper / Acetal 
CoolingCoolingCoolingCooling
EK 360XTX EK Spin Reservoir - Acetal Liang DDC / EK Top EK PSC Compression Fittings 
OSMonitorKeyboardPower
Windows 7 Professional 64bit 3 x Samsung P2450H 24" Filco Majestouch 2 - Cherry Blues Corsair TX750 
CaseMouseMouse PadAudio
Corsair 800D Razer Deathadder 2013 Razer Destructor 2 Creative Titanium HD 
AudioAudio
Fiio E9 Amplifier Beyerdynamic DT880 Premium (600 Ohm) 
  hide details  
Reply
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