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Problem with my GPU? ("sparkling" pixels)

post #1 of 9
Thread Starter 
Well, I got 1 year old Asus 260 GTX and recently I have noticed that after I turn on my computer there are "sparkling" (or glittering) spots or even the whole places of glittering pixels at my display.
It's hard to describe and I could have taken a picture, but right now they're gone. :/

I would like to mention that the card works with default manufacturer clocks (sometimes I overclock it through MSI Afterburner but only when I play games which is not very often).

This has become a very annoying problem for me recently because it has started to be visible more frequently. (I have noticed this 2 months ago but since then it hasn't appeared till now).

I think I will RMA this graphic card but how should I describe this problem to people in a hardware service...? I mean this problem reveals itself quite randomly - it can appear just right after boot but it can also appear after a few hours. confused.gif

I need some technical language to describe it to those people in a computer shop.

Any ideas what could it be?
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post #2 of 9
I hate it when you run into problems like these. The manufacturer just says there's nothing wrong and ships it back. Sounds like it's artifacting...not much you can do except bake it. Or sell to one of us that will.
post #3 of 9
At this point you should bake it, if that doesn't work I would RMA it back and see if they will replace it. If they say nothings wrong sell it to someone (preferably on OCN) and buy a new graphics card. Or trade!drunken.gif


Drumroll please...drum.gifdrum.gifdrum.gifdrum.gifdrum.gif

for the amazing

ANDREW


Your welcome.
Cheers,
Andrew...
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post #4 of 9
Thread Starter 
Quote:
Originally Posted by mbarry;11916385 
I hate it when you run into problems like these. The manufacturer just says there's nothing wrong and ships it back. Sounds like it's artifacting...not much you can do except bake it. Or sell to one of us that will.

And that's the situation I want to avoid - after 21 days (in which they are obliged to repair it or give me a new card) they can ship it back to me claiming that the card is allright. :/

I am not an expert in "baking" cards (though I know how to do that wink.gif...
Anyone is willing to buy this card from me? biggrin.gif
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post #5 of 9
When you bake the card, do not put too much flour on it.
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post #6 of 9
Thread Starter 
Quote:
Originally Posted by PcKiller;11916468 
When you bake the card, do not put too much flour on it.

LOL! biggrin.gif A dish of a day: "One nicely baked GeForce wink.gif"
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post #7 of 9
Quote:
Originally Posted by pendrago;11916365 
Well, I got 1 year old Asus 260 GTX and recently I have noticed that after I turn on my computer there are "sparkling" (or glittering) spots or even the whole places of glittering pixels at my display.
It's hard to describe and I could have taken a picture, but right now they're gone. :/

I would like to mention that the card works with default manufacturer clocks (sometimes I overclock it through MSI Afterburner but only when I play games which is not very often).

This has become a very annoying problem for me recently because it has started to be visible more frequently. (I have noticed this 2 months ago but since then it hasn't appeared till now).

I think I will RMA this graphic card but how should I describe this problem to people in a hardware service...? I mean this problem reveals itself quite randomly - it can appear just right after boot but it can also appear after a few hours. confused.gif

I need some technical language to describe it to those people in a computer shop.

Any ideas what could it be?
No guarantee that this will work:

You need to get ahold of manager of tech support (it won't be easy) and make sure to get his name. You also need to get the address where a complaint can be sent to corporate headquarters. Then you need to politely tell him exactly what is happening and then you need to politely but clearly tell him that if the problem is not fixed...

...you, your family, and as many friends as you can tell, will never purchase another ASUS product again and that you will write a very clear letter to corporate headquarters explaining this. This should not be a threat, you should actually intend to follow through by writing a letter and mailing to corporate headquarters if they mail you back a dud.

Though such a course of action (writing a letter) would be futile, the possibility that it might effect his job security could motivate this manager to take a personal interest in your case to make sure that their techs do not play games with you as we all know RMA department technicians often do.

This is the method that I have used to get ASUS to RMA a motherboard for me in the past. Before the manager took an interest in the situation I dealt with lower level technicians that were not fully testing the board for the defect I described.
    
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post #8 of 9
Thread Starter 
Quote:
Originally Posted by Majestic_Lizard;11938502 
No guarantee that this will work:

You need to get ahold of manager of tech support (it won't be easy) and make sure to get his name. You also need to get the address where a complaint can be sent to corporate headquarters. Then you need to politely tell him exactly what is happening and then you need to politely but clearly tell him that if the problem is not fixed...

...you, your family, and as many friends as you can tell, will never purchase another ASUS product again and that you will write a very clear letter to corporate headquarters explaining this. This should not be a threat, you should actually intend to follow through by writing a letter and mailing to corporate headquarters if they mail you back a dud.

Though such a course of action (writing a letter) would be futile, the possibility that it might effect his job security could motivate this manager to take a personal interest in your case to make sure that their techs do not play games with you as we all know RMA department technicians often do.

This is the method that I have used to get ASUS to RMA a motherboard for me in the past. Before the manager took an interest in the situation I dealt with lower level technicians that were not fully testing the board for the defect I described.

Well, thanks everyone for your opinions.

I managed to take a picture of my display.

5a757966.jpg

Take a look at those green dots. I just wonder what could it be? Maybe it is anything wrong with my display?
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post #9 of 9
It could be your display. My display actually has kinda the same problem as of now, but thats just because last time I took it apart, I forgot to securely put a wire in its place.. tongue.gif

Try and connect your display to another computer smile.gif Or connect another display to your computer. Or both! tongue.gif
    
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