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hard drive problem

post #1 of 3
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my classmate has a western digital external drive and uses mac. he said the drive quit showing up on the desktop when plugged in. he also said that when he goes into his hardware util's it shows up there but can't be accessed. the drive shows that there is still data taking up space on the drive though. does it sound like a failing drive? and if so if and how could you recover the data?

-arcanemyth
    
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post #2 of 3
Maybe the hard drive got corrupt that happened to my old Western aswell.
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post #3 of 3
If he goes into Control Panel> Administrative Tools> Computer Management then under the Storage section, Computer Management, it should show his external HDD there. Does it have a drive letter assigned to it?

If not, your friend needs to right-click on the HDD in question, go to Change Drive Letter and Paths, then click on the Change button and assign a Drive Letter to it from the drop-down list. Use something that won't ever be used by Card Readers, Virtual Drives or other devices, something high in the Alphabet, like X.

The same thing used to happen to me in Vista with my External HDD.

If that doesn't work, then sorry.
 
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Exia R2
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Unicorn SD
(13 items)
 
CPUMotherboardGraphicsRAM
l Intel® Core™ i7-5820K l l MSI X99A SLI Krait Edition l l MSI GTX 980Ti Gaming 6G l l Corsair Dominator® Platinum (4x4GB) DDR4 3Ghz l 
Hard DriveHard DriveHard DriveHard Drive
| Samsung PM951 M.2 PCI-e NVMe 512GB | l Samsung 840 Evo 500GB l l Toshiba X300 4TB 128MB Cache l l Toshiba MD04ACA400 4TB l 
Hard DriveHard DriveOptical DriveCooling
l Toshiba DT01ACA300 3TB (x3) l l Samsung F3 1TB l l Pioneer BDR-209EBK l l NZXT Kraken X61 (2x Noctua NF-A14-2000-IP67) l 
CoolingOSMonitorMonitor
l Phobya MaxGuide 6 Controller l l Windows 7 x64 Customised. l l Acer Predator XB240H 144Hz G-Sync l l LG M2380D 1080p l  
KeyboardPowerCaseMouse
l Logitech G19s l  l EVGA SuperNOVA G2 850w l l CM Storm Stryker™ l  l Logitech G502 l  
Mouse PadAudioAudioAudio
l Razer Vespula l l Logitech Z506 5.1 l l Steelseries Siberia V2 MSI Gaming Edition l l Creative Fatal1ty HS-800 V2 l 
CPUMotherboardGraphicsRAM
l Phenom II x4 960T BE (@x6 3838MHz) l l Asus Crosshair IV Formula l  l MSI GTX 570 PE/OC l l 8GB Crucial Ballistix Tactical 1600MHz (@170... 
Hard DriveHard DriveHard DriveHard Drive
l Samsung 840 Evo 500GB l l Samsung F3 1TB X2 l l Maxtor DiamondMax 750GB 32MB l l Samsung F4 2TB l 
Hard DriveOptical DriveCoolingCooling
l Toshiba DT01ACA300 x2 l l Pioneer BDR-209EBK l l Scythe Kama Angle Rev.B (With Scythe GT 1850R... l 4x120mm, 2x140mm Case Fans (CM + Scythe) l 
CoolingOSMonitorKeyboard
l Aerocool Cooltouch R l l Windows 7 x64 nVidia Ed. l l LG M2380D 1080p l l Logitech G15 l 
PowerCaseMouseMouse Pad
l XFX Pro 650W Core Ed. l l CM Storm Scout™ l l Logitech G502 l l Steelseries QcK l 
AudioAudio
l Creative Fatal1ty HS-800 V2 l l Logitech LS21 l 
CPUMotherboardGraphicsRAM
G3258 @4Ghz MSI Z97I Gaming AC MSI GTX 460 Crucial Ballistix Sport 1600MHz 8GB 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 Evo 128GB Toshiba DT01ACA100 1TB Optiarc 7170S Corsair H60 
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Windows 7 x64 Logitech K400 Wireless Touch Cooler Master Silent Pro M2 520w Modular Cooler Master Elite 130 
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Logitech M187 
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