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Reovered Laptop - How do I get Office and other programs back?

post #1 of 4
Thread Starter 
Err long title and this may be a dumb question...

I recently had my laptop returned for RMA and did a recovery on it cause I had some software issues prior to the RMA. When I got the laptop it came with Microsoft Office 2k7 along with various other extras. I don't really care bout the extras but I would like to get my copy of office back. I looked through everything I was given from BB when I got it and I don't have a CD for it outside of the drivers and recovery cd. Is my copy of office lost to me now or is there a way to get this back?
    
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post #2 of 4
If you had bought office you would have disk.
If you have all legit keys you can download trial versions of most software you had and use your key to unlock them.
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post #3 of 4
As they tell you before you give them the machine, backup anything valuable. That includes software, and if you didn't save the key somewhere besides the laptop than you are probably SOL.
    
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post #4 of 4
Thread Starter 
Quote:
Originally Posted by DiNet View Post
If you had bought office you would have disk.
If you have all legit keys you can download trial versions of most software you had and use your key to unlock them.
I didn't exclusive go and pick up the office box and buy it. It was pre-installed on the laptop when I purchased it from Best Buy and never stated anything about being a trial.

Quote:
As they tell you before you give them the machine, backup anything valuable. That includes software, and if you didn't save the key somewhere besides the laptop than you are probably SOL.
Well Asus didn't wipe anything. Originally I thought it was the HD failing but apparently not! I ended up just dropping the recovery disc in and doing it but didn't think to try and grab the keys.

So I may just be SOL :-( darn. Anyone tried to email BB in the past asking for a copy/keys or whatever the case may be?
    
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