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Second Logitech keyboard dying...

post #1 of 29
Thread Starter 
Does anyone know whether Logitech will replace which model keyboard I have? I bought a Logitech Illuminated keyboard on the 25/05/2009. I had to have it replaced because the keys came off and stopped properly registering on the 07/01/2010. Now, the replacement board is having the exact same issues, the keys sometimes don't register, the "I" key in particular.

It's a lovely keyboard, but i'm fed up with it slowly going bad. I use it every day and wrote a very large dissertation with it, but it should stand up to daily abuse?
Edited by 98uk - 1/12/11 at 1:40am
post #2 of 29
Logitech is typically good about replacing stuff (Microsoft doesn't even bother with dates or proof or purchase - getting a 9 year old mouse replaced is no problem!). I would anticipate you having no issues in getting it replaced.

Scissor switches don't stand up to daily abuse for many and the Illuminated (from my brief hands on experience with it) doesn't have the most robust scissor design, so for some it may not stand up to daily use.
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post #3 of 29
looks very nice too..pity.
    
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post #4 of 29
Maybe it's time to get a mechanical keyboard?
post #5 of 29
You need to get a better keyboard. Logitech's keyboards are well-known for poor quality.
    
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post #6 of 29
whoa,I think logitech is soild to deal with,now you have distoryed two keyboard,cannt believe
post #7 of 29
Logitech is just a toy. Get Razer lol.
post #8 of 29
Thread Starter 
Well, I don't want to pay the absurd costs for a mechanical. I like the look of them, but £100 for a keyboard. Hell no. This Logitech is really nice and is built very well, it's just the keys that get a battering. I don't know whether I type too hard or what. This keyboard was £50, but uses Scissor Switches, not rubber dome so it actually types really well!

I'll see what Logitech say. Maybe they might give me a new board.
post #9 of 29
I've had a logitech g15 for 2+ years. Every 6 months, take it outside, and clean it out, wipe it down. Everything works like new, looks new, rock solid.

Was planning on switching to the thin illuminated keyboard model you mentioned when they were on sale for $30-$40 AR, but decided against it because the F1-F10 etc are not lit.

Do you typically press/mash the buttons very hard? As in someone who breaks .07 or even .09 lead in mechanical pencils easily? Just kidding.

To answer your question, Logitech customer service is solid. I bought my logitech z-5500's on craigslist for dirt dirt cheap(seller won them in an FPS tourney), called up logitech because i was having issues w/ the control module, and they sent me another module within 7 days.
    
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post #10 of 29
Quote:
Originally Posted by Eagle1337 View Post
Maybe it's time to get a mechanical keyboard?
Saw it coming.
And while I agree, if you don't want one the just nab another one from Logitech or buy a new model.

Check out the Razer Black Widow. Its a solid keyboard.
Its ~80USD and good quality. Im not sure about pricing in the UK though.
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