Slight thread derailment here (but semi-relevant since we're talking about the same company; Swiftech).
I'm starting to believe more and more that it's just a bad batch of pumps that made it through Swiftech & Laing's QC. Why do I say that? Well, I just got my Apogee XT along with the socket AM2/3 hold down adapter plate in the mail today. Check this 'ish out:
What you're looking at are two of the four tension springs the AM2/3 plate came with. Can you see what's wrong (forgiving the bad cellphone pic and the slight perspective error)?
Give yourself a gold star if you guessed that one is shorter than the other. The spring on the left is shorter than the one on the right. It's not compressed more though; it's physically cut shorter by a few millimeters. It's blatantly obvious that the spring is cut wrong since it's missing the shoulder on it that the other side has and almost looks like it was cut with a pair of diagonal cutters. I saw it immediately when I opened up the package and I set the springs aside.
Yeah, I know crap happens and some things will occasionally pass through quality control, but either someone was completely asleep at the wheel or Ray Charles is in charge of their QA department.
...and before a member of the Mensa fan club says "it's not the same thing as a pump" or "just call it in and get another one", obviously
it's not the same thing as a pump (that and it's not a huge deal. I have a few spares kickin' around from past Swiftech waterblocks I've owned so it's not even worth me contacting them for a replacement). The point is, if something as trivial as a spring that was defective (and it's visually obvious) could make it past not only their supplier and them as well, who's to say that it's not happening with other items too?
Maybe I should call it into them though, just to hear what excuse they'd give for the defective part? "Sorry, but we won't warranty the spring because you used a Ginsu knife to open the box the item was shipped in. We only warranty it if a genuine Swiftech blade is used instead.".