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OCZ Memory RMA

post #1 of 13
Thread Starter 
Ok guys got a question here.


My friend is RMA'ing 1 set of these
http://www.newegg.com/Product/Produc...82E16820227289


OCZ Wants to send him these
http://www.newegg.com/Product/Produc...82E16820227364

To me that looks like a downgrade. Higher cas latencies and higher voltages. So this leads to me think WTH, can OCZ do this? he payed for the repears and they were DOA, shouldn't they replace it with reapers or above?
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post #2 of 13
Voltage is actually lower on the Fatalities but those timings are crap. I'd tell them to the no.
    
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post #3 of 13
Going from 1066MHz 5-5-5-18 at 2.1V-2.2V to 1066MHz 6-7-7-20 at 2.0V is a definite downgrade. You also get weaker heatsinks.
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post #4 of 13
Quote:
Originally Posted by Black Magix View Post
To me that looks like a downgrade. Higher cas latencies and higher voltages. So this leads to me think WTH, can OCZ do this?
Well considering OCZ no longer produces ram, they probably can. I mean all they can send him is whatever reserves they have in stock.
post #5 of 13
Thread Starter 
He had the request in before the announcement.

I'll let him know ASAP
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post #6 of 13
Quote:
Originally Posted by Booty Warrior View Post
Well considering OCZ no longer produces ram, they probably can. I mean all they can send him is whatever reserves they have in stock.
No they can't.

Same item, better item or refund.
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post #7 of 13
Thread Starter 
Monday/Tuesday we're going to give OCZ a call to figure out why they're trying to downgrade his equipment.
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post #8 of 13
Another reason why I don't like OCZ.. Customer service is crap..once again.
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post #9 of 13
That's bullcrap. Tell them to give him a new set of Reapers. Or take the Fatal1ty's with a nice OCZ SSD to go along with it.
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post #10 of 13
Yes they can do that and they will. They did it to me. I went from Blades (1066 Mhz 1.8v) to the reapers. I argued with the manager for a half an hour and they would not budge. The problem is that they had nothing better to give me. Everything is EOL. To keep me from going to this forum and telling you guys how much of a jerk the guys from OCZ are, they send me a 4gb flash drive with the Reapers. The one thing you could do is ask them for a high end set of ddr3. You could sell those and buy something else.
Edited by Ragsters - 1/15/11 at 12:11pm
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