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Honestly all of the ISP's are rubbish... I need some help. - Page 2

post #11 of 35
I take it you aren't considering BT? They have always served me well in the past. Had problems over xmas, but after a couple of engineer visits, my BB is now better than ever.
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post #12 of 35
Dude sky is actually really good, but it all depends on the package you have, but it depends what area your in.
post #13 of 35
Thread Starter 
Quote:
Originally Posted by weidass;12018578 
I take it you aren't considering BT? They have always served me well in the past. Had problems over xmas, but after a couple of engineer visits, my BB is now better than ever.

From what I have learnt from my friends when they phone BT they have no idea what they are talking about just like Orange.

Quote:
Originally Posted by xXjay247Xx;12018586 
Dude sky is actually really good, but it all depends on the package you have, but it depends what area your in.

Like I said, I would go with Sky if they were to have some kind of way to get into instant direct contact with tech guys who know what they are talking about and can actually help with things like turning interleaving off, sort of like talktalk do with their forum.

The best ISP for me would have:
Unlimited Usage
Broadband only
Online instant contact with people who can edit your account like turning interleaving off (whether this be live chat or via a forum I don't really mind)
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post #14 of 35
This is what you want; we had this at a LAN as was getting 15mb/s in Steam and 85mb/s on Speedtest.net

http://www.demon.net/gamer-broadband/game-pro/
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post #15 of 35
Well this is the package I have the one to the right, http://www.sky.com/shop/broadband-talk/
If you have Sky TV its great.
post #16 of 35
BT are good. I have not really been able to fault them. There customer service while in India is very good and they will not hesitate to send engineers out to you or the exchange to check for issues if you ask. I have dealt with many BT Openworld Engineers and BT customer service departments and have only positive things to say about them. BT also have a live support function I think but phoning them is no issue.

I have never been throttled by BT and I am a heavy bandwidth user.
post #17 of 35
Thread Starter 
Quote:
Originally Posted by ENTERPRISE;12019023 
BT are good. I have not really been able to fault them. There customer service while in India is very good and they will not hesitate to send engineers out to you or the exchange to check for issues if you ask. I have dealt with many BT Openworld Engineers and BT customer service departments and have only positive things to say about them. BT also have a live support function I think but phoning them is no issue.

I have never been throttled by BT and I am a heavy bandwidth user.

How about turning interleaving off? any had experiences in trying to do this with BT?
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post #18 of 35
Virgin if you can afford the package that does not have any throttling
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post #19 of 35
Quote:
Originally Posted by Juganot;12018488 
Ok so I checked my local exchange and found this:

Cable Broadband Availability
Virgin Media:
Available in some areas
Smallworld Media:
Not available

if Virgin cable is avaliable will this mean low pings?

I am still really unsure on what ISP to pick from, all I want is a low ping like my friend who got moved onto a really good ping profile with talktalk and now gets like a 12ms ping.
12ms on a DSL service? wow thats nearly unheard of tbh

but if you can get cable or FTTC/FTTP

DO IT

faster than any DSL service easily speed & ping wise.
post #20 of 35
I would go check out www.eclipse.net.uk, we use them for our 450+ DSL backup connections for work and then are absolutly brilliant.

Customer services are spot on, you speak to a person within 30 seconds not a computer.

The guys in the NOC know what there on about and will do line profiles changes anytime you ask them without filling in a form etc.

There is an online control panel to change things line your Fixed IP, password etc and they even do the online fault testing on the PSTN and the DSL connection.

If I could recommend just one ISP it would be Eclipse.
    
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