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HAF 912 onboard audio help

post #1 of 14
Thread Starter 
well its been a while since i have had my case and i just noticed a problem. i know its not my onboard audio for sure. when i use the front microphone and headphone jacks at the same time they tweak out they get confused which is which and start and stop detecting them so it messes me up alot then i just gave up and gutted out my old HP case to see if it was the onboard audio. i pulled out the audio ports from that case plugged them in and it worked but the HAF 912 audio ports wont work USB is just fine though. any help out there?

EDIT: this is with onboard audio as i have no sound card.
AC97 creates no audio what so ever while the HD connectors work but i am having that problem.
Edited by labbu63 - 1/15/11 at 11:30am
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post #2 of 14
Quote:
Originally Posted by labbu63 View Post
well its been a while since i have had my case and i just noticed a problem. i know its not my onboard audio for sure. when i use the front microphone and headphone jacks at the same time they tweak out they get confused which is which and start and stop detecting them so it messes me up alot then i just gave up and gutted out my old HP case to see if it was the onboard audio. i pulled out the audio ports from that case plugged them in and it worked but the HAF 912 audio ports wont work USB is just fine though. any help out there?
Are you using an additional sound card?
post #3 of 14
Thread Starter 
no its the onboard audio
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post #4 of 14
Quote:
Originally Posted by labbu63 View Post
no its the onboard audio
Okay, which audio plug do you have plugged into the motherboard header?

There's AC97 and HD connectors.

So there are two that come with your case and should really only use one of them. Try plugging in the other one instead and see what happens.
Edited by nickt1862 - 1/15/11 at 11:30am
post #5 of 14
Thread Starter 
did that. AC97 creates no audio what so ever while the HD connectors work but i am having that problem.
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post #6 of 14
Quote:
Originally Posted by labbu63 View Post
did that. AC97 creates no audio what so ever while the HD connectors work but i am having that problem.
Maybe a defective part there, I'd ERma for a replacement with Cooler Master.

You have an ASUS made motherboard and it "should" work fine.

Also do this - take the audio port assembly from your old HP computer and compare the wire colors from that plug to the ones on the HAF 912 to see if there's any differences and or to see if at least one of the HAF 912 plugs are wired the same to the HP case ones.
post #7 of 14
Thread Starter 
hmm if i did a Erma i would have to send the case wouldn't i?
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post #8 of 14
Quote:
Originally Posted by labbu63 View Post
hmm if i did a Erma i would have to send the case wouldn't i?
No not at all, you tell them you need a replacement audio/mic port for an HAF 912. You need not send nothing to them - you get to keep the old part. You also should register your case and provide what's needed there too for warranty purposes.

Then once you get an ERma number call customer service and kindly ask them to push it through. It's not out of the ordinary that ERma's sit for weeks and even months - sad really.

The part you'll receive should be a PCB with the 2 USB and mic/audio ports and is pretty easy to replace yourself.
post #9 of 14
Quote:
Originally Posted by labbu63 View Post
hmm if i did a Erma i would have to send the case wouldn't i?
nah ussaly just the defective part of it.
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post #10 of 14
Quote:
Originally Posted by ShortySmalls View Post
nah ussaly just the defective part of it.
Nothing my friend - I already ERma-ed so I know.
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