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Please Read Before Purchasing EK Nickel Plated Blocks - Update: Revised plating info - Page 149

Poll Results: In light of EK's nickel failure, will you buy their blocks?

 
  • 39% (230)
    Yes, continue or consider using their blocks (copper or nickel)
  • 60% (354)
    No, I will look into other manufacturers.
584 Total Votes  
post #1481 of 1650
Quote:
Originally Posted by rationalthinking View Post

I seem to like the circles. The plain sanded down block looks extremely plain to me.

I'd like to see something else too ... even if it was just a simple raised EK logo in one corner and maybe tasteful raised line around the perimeter, but if given my choice, I'd pick "boring plane" over "a field of crop circles" any day. Heck, even if they went with ONE circle, I could deal with that, but the way they have gone now, if I built up a computer using EK parts, it would look like my computer has a bad case of mumps.
post #1482 of 1650
Thread Starter 
Quote:
Originally Posted by EK_tiborrr View Post

Again - dear people, why would we give out a new block that would be worse than it's predecessor? Please think logically. EK-Supremacy outperforms EK-Supreme HF in every performance aspect.

According to this review, some test go to the Supreme HF and others to the Supremacy. The difference was very marginal coming down to a few fractions of a degree. So when your new block wins some and loses some to its predecessor and usually down to a margin of a fraction of a degree, to me its technically a "side-grade". There's really not much improvement to consider this an upgrade. Your Supremacy didn't even make any of the top honors. You could say the Supremacy is an improved version of the Supreme HF in terms of "quality". If you have taken the necessary steps to improve the nickel quality, great. Also, i don't see the "glazed" effect as an improvement rather than a way to minimize visual inspection by the end user. I wonder why rolleyes.gif.Overall, imho, its a next evolutionary step of the old Supreme HF rev.2 (square top). Some one coming off a Supreme HF rev. 2 like System Lord wouldn't see much of an improvement by having him waste more money on a cpu block that will render only fractions of a degree better sometimes. Someone who is coming off say a Rasa or a Supreme LX, the Supremacy would be an upgrade; but that's hard to recommend when a cpu like the Raystorm and the Apogee HD are out performing your Supremacy and they cost a lot less. But then there are the faithfull or enthusiast who like to stick with one maker for everything. That's fine with me. Its their money. But, i can't recommend the Supremacy since there are better and less expensive options out there.


Sorry for the late reply, my work pc doesn't allow images (from Stren's review) and I had guests last nigh smile.gif..

edit: my link went missing confused.gif

http://www.overclock.net/t/1287684/strens-2012-cpu-water-block-roundup/10#post_17813018
Edited by wermad - 10/9/12 at 11:48am
post #1483 of 1650
I will not reply on this matter anymore. Let's just say I have both Raystorm, Apogee HD as well as few other top performing blocks. I had to make my own set of benchmarks before we could validate Supremacy. I will just say that EK-Supremacy beat every water block in terms of thermal performance. Flow wise, only one water block (which is now EOL) was better than EK-Supremacy. Flow wise Raystorm is worse than EK-Supremacy (but is on par with EK-Supreme HF). Apogee HD is on par with EK-Supreme LTX flow wise if you wan't to talk performance.

Stren's results are not what I and even Martin got. You can easily compare his EK-Supreme HF vs. Apogee HD or Raystorm and you will see what I'm talking about.

I don't have any more time nor patience to discuss on this matter, these borderline troll attempts are getting annoying. I will not be irritated anymore! thumb.gif

Regards,
Niko
    
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post #1484 of 1650
Quote:
Originally Posted by EK_tiborrr View Post

I will not reply on this matter anymore. Let's just say I have both Raystorm, Apogee HD as well as few other top performing blocks. I had to make my own set of benchmarks before we could validate Supremacy. I will just say that EK-Supremacy beat every water block in terms of thermal performance. Flow wise, only one water block (which is now EOL) was better than EK-Supremacy. Flow wise Raystorm is worse than EK-Supremacy (but is on par with EK-Supreme HF). Apogee HD is on par with EK-Supreme LTX flow wise if you wan't to talk performance.

Stren's results are not what I and even Martin got. You can easily compare his EK-Supreme HF vs. Apogee HD or Raystorm and you will see what I'm talking about.

I don't have any more time nor patience to discuss on this matter, these borderline troll attempts are getting annoying. I will not be irritated anymore! thumb.gif

Regards,
Niko
http://www.overclock.net/t/1287684/strens-2012-cpu-water-block-roundup/0_20 would like to disagree.
post #1485 of 1650
Quote:
Originally Posted by EK_tiborrr View Post

I will not reply on this matter anymore.

...

I don't have any more time nor patience to discuss on this matter, these borderline troll attempts are getting annoying. I will not be irritated anymore! thumb.gif
Regards,
Niko

You know what, I think I have made up my mind about EK for the foreseeable future because of you last reply. I honestly don't care if you remove those stupid circles or if you have fixed your plating issues. Your attitude towards customers who bring up very valid points and reviews can best be summarized as a petulant child. "I don't care what you say, I can't hear you, I got my fingers in my ears, na na na na na!"

I'm done with EK until they do some MASSIVE changes, starting off with an open letter apology to the entire water cooling community, and very possibly, your removal from the company.

Good day sir.
post #1486 of 1650
Thread Starter 
Quote:
Originally Posted by EK_tiborrr View Post

I will not reply on this matter anymore. Let's just say I have both Raystorm, Apogee HD as well as few other top performing blocks. I had to make my own set of benchmarks before we could validate Supremacy. I will just say that EK-Supremacy beat every water block in terms of thermal performance. Flow wise, only one water block (which is now EOL) was better than EK-Supremacy. Flow wise Raystorm is worse than EK-Supremacy (but is on par with EK-Supreme HF). Apogee HD is on par with EK-Supreme LTX flow wise if you wan't to talk performance.
Stren's results are not what I and even Martin got. You can easily compare his EK-Supreme HF vs. Apogee HD or Raystorm and you will see what I'm talking about.
I don't have any more time nor patience to discuss on this matter, these borderline troll attempts are getting annoying. I will not be irritated anymore! thumb.gif
Regards,
Niko

Sounds like you need to take queue from other manufacturer represantative members here on ocn and learn to treat your customers/enthusiasts with more respect. Looks like ek dumped a lot of money on covering their previous errors but continue with poor if not uncouth customer service. You have no customer service skill and instead argue with your customer base. Why not take a proactive approach rather than a defensive and rude approach?

btw: saying I don't agree on a product based on its mediocre performance is not "trolling". We discuss several things here on ocn and not everyone has the same opinion. That's what this makes it a unique community and not a fan based one.
Quote:
Originally Posted by 3930K View Post

http://www.overclock.net/t/1287684/strens-2012-cpu-water-block-roundup/0_20 would like to disagree.

Thanks bud, for some reason, my link disappeared from my post confused.gif. This guy is unbelievable. Its a sponsored review and he doesn't agree because his company's product didn't perform on top rolleyes.gif
Edited by wermad - 10/9/12 at 12:00pm
post #1487 of 1650
@3930K: you didn't read anything what I wrote, correct?

@47 Knucklehead: I'm sorry if you feel offended, it was not my intention. This was not aimed towards you though but towards users like the one above your post who didn't even care to read what I wrote.

No one is reading my posts, the only thing that is coming out of this thread is that I manage to make someone feel insulted after every post.

This is why I will not discuss on this matter anymore, I have presented my facts in posts above. This is why I think it's pointless to write anything on this matter anymore.
    
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post #1488 of 1650
Quote:
Originally Posted by EK_tiborrr View Post

@3930K: you didn't read anything what I wrote, correct?

@47 Knucklehead: I'm sorry if you feel offended, it was not my intention. This was not aimed towards you though but towards users like the one above your post who didn't even care to read what I wrote.

No one is reading my posts, the only thing that is coming out of this thread is that I manage to make someone feel insulted after every post.

This is why I will not discuss on this matter anymore, I have presented my facts in posts above. This is why I think it's pointless to write anything on this matter anymore.
I did read your posts. However your results are IRRELEVANT because you are biased. Not in a bad way, it's hard not to be biased to the company you work for. wink.gif
post #1489 of 1650
Thread Starter 
Quote:
Originally Posted by EK_tiborrr View Post

@3930K: you didn't read anything what I wrote, correct?
@47 Knucklehead: I'm sorry if you feel offended, it was not my intention. This was not aimed towards you though but towards users like the one above your post who didn't even care to read what I wrote.
No one is reading my posts, the only thing that is coming out of this thread is that I manage to make someone feel insulted after every post.
This is why I will not discuss on this matter anymore, I have presented my facts in posts above. This is why I think it's pointless to write anything on this matter anymore.

Yet you continue to reply. This is improper customer service. i know since I've been doing it for 12 years. You learn not to argue with your customers and try to find a diplomatic solution. They way you continue this mary-go-round makes you look defensive which makes your company look bad.

I would highly recommend you take a look at "Corsair-George" or "MSI-Alex" post and learn how they deal with customer concerns and inquiries.

Sounds like you have never done customer service before because all you're doing is pissing off your customers and potential future customers. I hope Eddy reads the reactions as you continue to stir up a bad image of your company.
post #1490 of 1650
Quote:
Originally Posted by wermad View Post

This guy is unbelievable. Its a sponsored review and he doesn't agree because his company's product didn't perform on top rolleyes.gif
#1: Stren couldn't replicate Martin's results on several water blocks
#2: Stren is a good guy, just because I do not agree with his results doesn't mean that I think any less of him. I am in regular contact with him. I saw these results two weeks before they went public. We discussed a lot as to why there are such discrepancies between the results by Martin, stren himself and my own internal testing (which was on par with Martin's findings).

P.S.: I am not a CS rep, EK does not have a CS rep, customer service runs exclusively through www.ekwb.com/support ticket service. The posts I write are my personal opinions which doesn't necessarily reflect the opinions of EKWB.

@3930K: Sorry, but I have the felling you didn't. Please check: http://martinsliquidlab.org/ , more precisely: http://martinsliquidlab.org/2012/03/22/i7-3930k-cpu-swiftech-apogee-hd/4/
Edited by EK_tiborrr - 10/9/12 at 12:28pm
    
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