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Please Read Before Purchasing EK Nickel Plated Blocks - Update: Revised plating info - Page 23

Poll Results: In light of EK's nickel failure, will you buy their blocks?

 
  • 39% (230)
    Yes, continue or consider using their blocks (copper or nickel)
  • 60% (354)
    No, I will look into other manufacturers.
584 Total Votes  
post #221 of 1650
Quote:
Originally Posted by fat_italian_stallion View Post
unless EK fixes this it looks like I won't ever be purchasing gpu blocks from them like I have planned. DD black nickel ones will have to suffice. I was really looking forward to EK nickel and acetal gpu blocks.
Same here, their QC or w/e they're doing over at their manufacturing plant is going bonkers, I've also heard about their reservoirs that were cracking.

Quote:
Originally Posted by wermad View Post
I'm so tired I can even type correctly, though finals are over today . Im hoping EK can send me a couple of copper bases to replace the two bad ones and thus I can sell these gpu asap. My setup can't handle a lot of gaming at this high resolution. Metro will crash within 30mins, the cards are pushing really hard @ 850 core and the temps are up in 50s but at medium and no aaa, it crashes. Same for 800 core; it is stable @ low settings. Once I can sell the fermis, I'm getting some new cards with higher vram and moar powah!
Finals finished for me as well today
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post #222 of 1650
Quote:
Originally Posted by SecrtAgentMan View Post
Same here, their QC or w/e they're doing over at their manufacturing plant is going bonkers, I've also heard about their reservoirs that were cracking.



Finals finished for me as well today
seems like EK is having the same problems XSPC had with their rads about 2 years ago (ie the finish being inexcusably horrendous and leaky pipes).

Congrats on finishing up finals. Finished up the beginning of may myself and it's been awesome ever since.
 
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post #223 of 1650
Quote:
Originally Posted by fat_italian_stallion View Post
seems like EK is having the same problems XSPC had with their rads about 2 years ago (ie the finish being inexcusably horrendous and leaky pipes).

Congrats on finishing up finals. Finished up the beginning of may myself and it's been awesome ever since.
Yeah it's already great, I finally have time to do some sleeving and to get my build log going.
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post #224 of 1650
Thread Starter 
Quote:
Originally Posted by fat_italian_stallion View Post
seems like EK is having the same problems XSPC had with their rads about 2 years ago (ie the finish being inexcusably horrendous and leaky pipes).

Congrats on finishing up finals. Finished up the beginning of may myself and it's been awesome ever since.
Quote:
Originally Posted by SecrtAgentMan View Post
Yeah it's already great, I finally have time to do some sleeving and to get my build log going.
Such a huge feeling of relief finishing

I forgot to mentioned, I dubbed this whole situation "Nickel-gate"
post #225 of 1650
Thread Starter 
I just checked my ticket, Greg pretty much turned me down in exchanging the blocks. He just mentioned that there will be an official statement/news released on this whole thing and that they have already replaced one block . I made one last request if I could get two different copper blocks instead since I'm upgrading and I will have a hard time selling the bad blocks. I'll wait for his response. I did get some nice advise from CoolHandLuke about sandblasting off the nickle on the bad ones. If EK totally denies me again, I'll look into the some sort of escalated action.
post #226 of 1650
looks like they will try to stiff us ,never thought i will see the day ,if you going to get more EK blocks after this ...i think something is wrong with you jk
    
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post #227 of 1650
Thread Starter 
just going with copper blocks, I have the fc-bridge and its an integral part of my water loop and looks awesome, thats why I want to continue w/ ek blocks.
post #228 of 1650
That's unsettling that they won't replace the block, that's what a good company should do, not shun you away.

I'm definitely done with EK blocks/materials from now on, if only I had known about this prior to buying all my items.
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post #229 of 1650
Quote:
Originally Posted by fat_italian_stallion View Post
Congrats on finishing up finals. Finished up the beginning of may myself and it's been awesome ever since.
Quote:
Originally Posted by SecrtAgentMan View Post
Yeah it's already great, I finally have time to do some sleeving and to get my build log going.
Quote:
Originally Posted by wermad View Post
Such a huge feeling of relief finishing

I forgot to mentioned, I dubbed this whole situation "Nickel-gate"
Same here on the exams, I finished up in early May, it's been great to have the time off, though I'm in to work full time

Quote:
Originally Posted by wermad View Post
I just checked my ticket, Greg pretty much turned me down in exchanging the blocks. He just mentioned that there will be an official statement/news released on this whole thing and that they have already replaced one block . I made one last request if I could get two different copper blocks instead since I'm upgrading and I will have a hard time selling the bad blocks. I'll wait for his response. I did get some nice advise from CoolHandLuke about sandblasting off the nickle on the bad ones. If EK totally denies me again, I'll look into the some sort of escalated action.
This continues to destroy my loyalty to EK, every company should expect to have QC issues at some point, but how you handle the issues and treat your customers is what makes the difference between repeat customers and disloyal clients.
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post #230 of 1650
This really sucks, guys. I went with EK because after doing research, I came to the conclusion that they had a great reputation, lots of consumers, and good quality. I was very impressed when I received my water blocks, although I went with Acatel/Copper as I read that in general the Nickel plating was a bad idea.

Was I mistaken that Nickel plating was not known for "rubbing off" from friction, so you had to be very careful? I think I read somewhere that even distilled water was enough to cause problems and the Copper was the preferred method. Oh well, I can't dig up anything for support at the moment... I am just remembering what I read when I purchased my blocks. There was like a $5 difference between the Copper and the Nickel Plated.
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