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Please Read Before Purchasing EK Nickel Plated Blocks - Update: Revised plating info - Page 27

Poll Results: In light of EK's nickel failure, will you buy their blocks?

 
  • 39% (230)
    Yes, continue or consider using their blocks (copper or nickel)
  • 60% (354)
    No, I will look into other manufacturers.
584 Total Votes  
post #261 of 1650
Quote:
In watercooling loops a corrosion inhibitors are always highly recommended. Using ph neutral liquids and diminishing amount of mixed metals will also prevent/slow down corrosion.

These are basic guidelines for watercooling. If users do not follow them, corrosion will appear and it is not being covered by terms of use.

@deafmetal..you can tell them this " if the crap can't swim it blames the water"

1~pure nickel does not corrode
2~pure copper does not corrode (or it takes very long time to corrode and not couple months)
corrosion inhibitors are required in aluminium mixed loops,you supposed to be able to run pure water when nickel plated blocks are used ,since when EK is labeling all the blocks promoting corrosion inhibitors to be used with the blocks ?

This is from the box my block came with;
WARRANTY
"Our products are warranted against defects mateerials or Workmanship.
for period of 24 months beginning from the date of delivery to the end user.
During this period,product will be replaced or have parts replaced at our
discretion provided that:
1.the product is returned to the agent from it was purchased
2.the product has been purchased by an end user and has not used for commercial purposes
3.the product has not been misused,handled carelessly,or used in a manner other than in accordance with the instruction provided.....
This warranty is voided if the product comes in contact with aggresive UV additives or any kind of alcohol or alcoholic derivatives,that have rendered the product useless."


why i'm not allowed to RMA this garbage ???
I know that Greg is reading this thread ,so please explain and don't give me this testing BS (it should be done prior the the product being released to the public)
Edited by coolhandluke41 - 5/23/11 at 10:57am
    
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post #262 of 1650
Quote:
Originally Posted by coolhandluke41 View Post
This is from the box my block came with;
WARRANTY
"Our products are warranted against defects mateerials or Workmanship.
for period of 24 months beginning from the date of delivery to the end user.
During this period,product will be replaced or have parts replaced at our
discretion provided that:
1.the product is returned to the agent from it was purchased
So for Material/Workmanship issues, I need to contact FrozenCPU? That makes no sense, however I would rather have to pay shipping to them than the UK!
 
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post #263 of 1650
Quote:
Originally Posted by Angrybutcher View Post
So for Material/Workmanship issues, I need to contact FrozenCPU? That makes no sense, however I would rather have to pay shipping to them than the UK!
you won't get a replacement period
    
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post #264 of 1650
Quote:
Originally Posted by coolhandluke41 View Post
you won't get a replacement period
We'll see. I haven't submitted an RMA request yet. It was 2am last night when I got the pictures. Need to get the system back up so I can post them (at work right now).
 
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post #265 of 1650
will you mind sharing the pics ?
    
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post #266 of 1650
Yeah, I'll be adding them to my build log late tonight and I'll link here as well. Mine are fairly minor compared to some I've seen, but it's still the same issue.
 
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post #267 of 1650
I hope you get your replacement ,otherwise it's a nice (1050g~2.3 pound) paperweight or door stop
good luck
    
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post #268 of 1650
@Angrybutcher: Not an RMA, I just put my system together, haven't filled the loops yet. I just email them inquiring whether I should be concerned or not based on what I was seeing/hearing.

At this point, it's all connected, just waiting on an SSD so I can fill 'er up and fire 'er up. If mine go TU, I guess I'll just shop elsewhere and go back to copper. I always used DD, they held up well, just not the best temps I would have liked.
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post #269 of 1650
The GPU block pics are below. Also took apart the Supreme HF and it also has some missing nickel. Just to recap, the GPU block seems to only be missing nickel where the acrylic touches the nickel. The CPU block is only missing in the ends where the jet plate touched the nickle. I did find a flake in a groove of the jet plate, but it fell who knows where (floor). Surprisingly I don't see any in in the CPU block fins.





 
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post #270 of 1650
Thread Starter 
Quote:
Originally Posted by Angrybutcher View Post
The GPU block pics are below. Also took apart the Supreme HF and it also has some missing nickel. Just to recap, the GPU block seems to only be missing nickel where the acrylic touches the nickel. The CPU block is only missing in the ends where the jet plate touched the nickle. I did find a flake in a groove of the jet plate, but it fell who knows where (floor). Surprisingly I don't see any in in the CPU block fins.
Sorry to hear and see your misfortune with the blocks. If you have not submitted a ticket with ek, please do so asap. Good luck with their support.

-wermad
Edited by wermad - 5/24/11 at 11:34pm
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