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Please Read Before Purchasing EK Nickel Plated Blocks - Update: Revised plating info - Page 29

Poll Results: In light of EK's nickel failure, will you buy their blocks?

 
  • 39% (231)
    Yes, continue or consider using their blocks (copper or nickel)
  • 60% (354)
    No, I will look into other manufacturers.
585 Total Votes  
post #281 of 1650
Quote:
Originally Posted by wermad View Post
Its a pretty thick piece of acrylic and usually it has a screw holding it down the middle. I'm suspecting little imperfections in the machining of the base that's allowing water to seep in. That still would be enough to cause such accelerated nickel deterioration. When you turn off your rig (and thus your pump), water still sits inside the blocks. Still bad plating imo.
No doubt it's the plating, however the cases we've seen all shared one trait, they were acrylic blocks.
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post #282 of 1650
Thread Starter 
Quote:
Originally Posted by tsm106 View Post
No doubt it's the plating, however the cases we've seen all shared one trait, they were acrylic blocks.
With acrylic, its easier to spot this issue. There have been a few cases with acetal and there are probably more. Though its obvious its not visible immediately and some are still scared of voiding their warranty by opening the block up (which its not true btw)
post #283 of 1650
Yea, they're using fear to keep ppl from opening their blocks up so we just may not know about the potential for more acetal nickel issues.
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post #284 of 1650
Thread Starter 
Quote:
Originally Posted by tsm106 View Post
Yea, they're using fear to keep ppl from opening their blocks up so we just may not know about the potential for more acetal nickel issues.
Very true, I did mention to Gregory why they just don't update the sticker and say something like "QC Pass" or "Certified" because its there to indicate it has passed leak certification (they use air to leak test).



***I updated the op title so others that are affected can share***
post #285 of 1650
Just sent in an email to Support. Lets see what I hear back
 
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post #286 of 1650
Quote:
Originally Posted by tsm106 View Post
I'm theorizing that the acrylic is flexing and vibrating causing excess friction between the parts. Acetal on the other is not only stronger but also absorbs a small degree of vibration and noise. There's a reasonable correlation imo between the nickel and acrylic. And if you take the case of the HF and the contact with the jetplate, supports that notion.
There isn't nearly enough pressure in a standard water loop to cause the sorts of deflection you're talking about. An eddy or stagnant point of water shouldn't accelerate the damage much if at all- I would say that the moving fluid is more likely to cause damage.

Quote:
Originally Posted by wermad View Post
Its a pretty thick piece of acrylic and usually it has a screw holding it down the middle. I'm suspecting little imperfections in the machining of the base that's allowing water to seep in. That still would be enough to cause such accelerated nickel deterioration. When you turn off your rig (and thus your pump), water still sits inside the blocks. Still bad plating imo.


++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++

My ticket still says "hold" but those who don't see a ticket number with a link to the message you submitted within the ticket, email their support. Its possible as someone mentioned it might be down. Let's no give up and continue
Still bad plating for sure. Good luck guys, keep working!
Quote:
Originally Posted by wermad View Post
With acrylic, its easier to spot this issue. There have been a few cases with acetal and there are probably more. Though its obvious its not visible immediately and some are still scared of voiding their warranty by opening the block up (which its not true btw)
Yes, for all those interested EK blocks are (as of this post) warranted not to leak from the factory, and the individual pieces (top/bottom/plates/etc) are warrantied separately- EK cannot guarantee that the block won't leak when you reassemble it, but they cover the individual parts still. Acetal vs acrylic in this instance isn't relevant unless the acrylic is leaching something harmful, which I think is highly unlikely.
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post #287 of 1650
Thread Starter 
Quote:
Originally Posted by coolhandluke41
Some very interesting information. I would advise people not to purchase EK Nickel plated blocks until EK resolves this. Read the second link and find out how this is much bigger than a few people. I'm disappointed with Eddy's stand that they are looking into it (again) where EK and Eddy should be offering copper replacements or some sort of compensation.
post #288 of 1650
I don't think it's all EK nickel plated blocks issue, rather bad batch(es).

I've had a total of 10 nickel blocks from EK in last 12 months and not a single problem with any of them.

On one hand it's not fair to discourage people from buying any EK nickel plated products, on another hand there should be clarification from Eddy on the range of affected blocks.
    
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post #289 of 1650
Thread Starter 
Quote:
Originally Posted by luke997 View Post
I don't think it's all EK nickel plated blocks issue, rather bad batch(es).

I've had a total of 10 nickel blocks from EK in last 12 months and not a single problem with any of them.

On one hand it's not fair to discourage people from buying any EK nickel plated products, on another hand there should be clarification from Eddy on the range of affected blocks.
Not really discouraging people, just warning them. Its not about bad batches, just take a look at the several cases. If EK and Eddy would step up and post something on their site, I would appreciate that, but they rather use forums to keep this out of site imo. I've had my Supreme HF nickel for almost a year and its still looks pristine. I've had their gpu blocks for a few months and the nickel went bad. Now re-read my post and you will notice how I am advising not to purchase the nickel blocks. I have nothing against their copper blocks. Hell, Im pushing to get copper block replacements. You feel attacked because you have had success with EK and that's totally fine. I have loyalty too, but you will always have those loyal and those dissatisfied customers. I lost out on a redeon card when Sapphire denied me warranty, that does not mean I will not continue using their products (I just bought 3 Sapphire 6950s). Every day, I check the main EK page or their support page and their is no update or news brief about this. I have found out more from the several forums where the same thing is also being reported than from support. Bottom line, EK, Eddy, and his staff are most likely being overwhelmed by this situation and are hesitating to FIX these issues. Sorry, don't want to come out as a d*** but if a company is not helping its customers, than we only have each other to help.
post #290 of 1650
If you are going to believe a person who claims to be a best plater in business, yet claims a nickel and brass as nobel metals?!

Brass is alloy between copper and zinc, usually 90%/10% (which has negative polarity close to aluminum).
And nickel is also not one of nobel metals.

I am just saying that person with so good plating experience should have more knowledge on materials.
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