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Please Read Before Purchasing EK Nickel Plated Blocks - Update: Revised plating info - Page 69

Poll Results: In light of EK's nickel failure, will you buy their blocks?

 
  • 39% (230)
    Yes, continue or consider using their blocks (copper or nickel)
  • 60% (354)
    No, I will look into other manufacturers.
584 Total Votes  
post #681 of 1650
It's a very compelling test but it is undermined in several important ways that need to be addressed if it will be taken seriously. Assuming the goal is to prove beyond doubt that there is a problem, and convince EK to do the right thing, not just look for ways to bash them.

1) RedRaider has, shall we say, an axe to grind. I'm not saying he's right, I'm not saying he's wrong, but a general tone of hostility towards your opponent doesn't help if you want to convince them to come to your side of an argument. Presenting things with emotional and confrontational language makes it easy for someone to dismiss your motives or methods as biased.

2) What does the "dry" side of the block look like? It is important to show that the side that has never been exposed to liquid also shows the same defects.

3) Experimental controls. You just can't draw any conclusions from one test if you want to apply the results more widely. If you want to convince EK that they have a serious manufacturing problem with their nickel plating, your evidence needs to be iron-clad (not nickel-clad ). You need to test a block that was obtained from a neutral third party, through the standard retail supply chain. You also need to test plated blocks by other manufacturers to show whether or not the problem with EK's nickel blocks is unique to them, and in fact due to these defects.
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post #682 of 1650
Thread Starter 
Quote:
Originally Posted by threephi View Post
It's a very compelling test but it is undermined in several important ways that need to be addressed if it will be taken seriously. Assuming the goal is to prove beyond doubt that there is a problem, and convince EK to do the right thing, not just look for ways to bash them.

1) RedRaider has, shall we say, an axe to grind. I'm not saying he's right, I'm not saying he's wrong, but a general tone of hostility towards your opponent doesn't help if you want to convince them to come to your side of an argument. Presenting things with emotional and confrontational language makes it easy for someone to dismiss your motives or methods as biased.

2) What does the "dry" side of the block look like? It is important to show that the side that has never been exposed to liquid also shows the same defects.

3) Experimental controls. You just can't draw any conclusions from one test if you want to apply the results more widely. If you want to convince EK that they have a serious manufacturing problem with their nickel plating, your evidence needs to be iron-clad (not nickel-clad ). You need to test a block that was obtained from a neutral third party, through the standard retail supply chain. You also need to test plated blocks by other manufacturers to show whether or not the problem with EK's nickel blocks is unique to them, and in fact due to these defects.
You work for EK?

People are going to these lengths because EK is doing nothing. Those who want answers and are not satisfied with what EK is feeding them will go beyond their calling to to say "Hey EK! This is not right!".
post #683 of 1650
Quote:
Originally Posted by threephi View Post
It's a very compelling test but it is undermined in several important ways that need to be addressed if it will be taken seriously. Assuming the goal is to prove beyond doubt that there is a problem, and convince EK to do the right thing, not just look for ways to bash them.

1) RedRaider has, shall we say, an axe to grind. I'm not saying he's right, I'm not saying he's wrong, but a general tone of hostility towards your opponent doesn't help if you want to convince them to come to your side of an argument. Presenting things with emotional and confrontational language makes it easy for someone to dismiss your motives or methods as biased.

2) What does the "dry" side of the block look like? It is important to show that the side that has never been exposed to liquid also shows the same defects.

3) Experimental controls. You just can't draw any conclusions from one test if you want to apply the results more widely. If you want to convince EK that they have a serious manufacturing problem with their nickel plating, your evidence needs to be iron-clad (not nickel-clad ). You need to test a block that was obtained from a neutral third party, through the standard retail supply chain. You also need to test plated blocks by other manufacturers to show whether or not the problem with EK's nickel blocks is unique to them, and in fact due to these defects.
OK, so you can buy a EK Nickel block and send it out for testing and let us know what you find out. Actually, you may not need to send it out if you look closely at it. Nickel don't disappear that fast when done right.
     
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post #684 of 1650
Quote:
Originally Posted by threephi View Post
It's a very compelling test but it is undermined in several important ways that need to be addressed if it will be taken seriously. Assuming the goal is to prove beyond doubt that there is a problem, and convince EK to do the right thing, not just look for ways to bash them.

1) RedRaider has, shall we say, an axe to grind. I'm not saying he's right, I'm not saying he's wrong, but a general tone of hostility towards your opponent doesn't help if you want to convince them to come to your side of an argument. Presenting things with emotional and confrontational language makes it easy for someone to dismiss your motives or methods as biased.

2) What does the "dry" side of the block look like? It is important to show that the side that has never been exposed to liquid also shows the same defects.

3) Experimental controls. You just can't draw any conclusions from one test if you want to apply the results more widely. If you want to convince EK that they have a serious manufacturing problem with their nickel plating, your evidence needs to be iron-clad (not nickel-clad ). You need to test a block that was obtained from a neutral third party, through the standard retail supply chain. You also need to test plated blocks by other manufacturers to show whether or not the problem with EK's nickel blocks is unique to them, and in fact due to these defects.
i will respectfully comment on a couple points here
1-rubidium is the man who did the tests.a chemist and a nuclear physicist,so do take his findings seriously as rubidium is obviously a very educated man,who has proven over time at r3 to lay out the facts and findings as a chemist
-he has no axe to grind,you may feel how you do about red that is your choice

2-the block was purchased through normal retail channels

RRTECH does not have to prove a thing to EK
it is ek who must come clean to the world, and anything short of full rma`s
then i say to you that EK is done in the watercooling business
post #685 of 1650
Quote:
Originally Posted by threephi View Post
It's a very compelling test but it is undermined in several important ways that need to be addressed if it will be taken seriously. Assuming the goal is to prove beyond doubt that there is a problem, and convince EK to do the right thing, not just look for ways to bash them.

1) RedRaider has, shall we say, an axe to grind. I'm not saying he's right, I'm not saying he's wrong, but a general tone of hostility towards your opponent doesn't help if you want to convince them to come to your side of an argument. Presenting things with emotional and confrontational language makes it easy for someone to dismiss your motives or methods as biased.

2) What does the "dry" side of the block look like? It is important to show that the side that has never been exposed to liquid also shows the same defects.

3) Experimental controls. You just can't draw any conclusions from one test if you want to apply the results more widely. If you want to convince EK that they have a serious manufacturing problem with their nickel plating, your evidence needs to be iron-clad (not nickel-clad ). You need to test a block that was obtained from a neutral third party, through the standard retail supply chain. You also need to test plated blocks by other manufacturers to show whether or not the problem with EK's nickel blocks is unique to them, and in fact due to these defects.
1) Sounds like you have a company to protect.. Is that worse than an axe to grind??

2) Technically both sides are 'dry' as that block has never been used in a loop / exposed to water or chemicals

3) Did EK test multiple manufactures with their testing? Or obtain their test subjects from a neutral third party?
Edited by Hamburglar - 6/4/11 at 5:04pm
    
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post #686 of 1650
Quote:
Originally Posted by threephi View Post
It's a very compelling test but it is undermined in several important ways that need to be addressed if it will be taken seriously. Assuming the goal is to prove beyond doubt that there is a problem, and convince EK to do the right thing, not just look for ways to bash them.

1) RedRaider has, shall we say, an axe to grind. I'm not saying he's right, I'm not saying he's wrong, but a general tone of hostility towards your opponent doesn't help if you want to convince them to come to your side of an argument. Presenting things with emotional and confrontational language makes it easy for someone to dismiss your motives or methods as biased.

2) What does the "dry" side of the block look like? It is important to show that the side that has never been exposed to liquid also shows the same defects.

3) Experimental controls. You just can't draw any conclusions from one test if you want to apply the results more widely. If you want to convince EK that they have a serious manufacturing problem with their nickel plating, your evidence needs to be iron-clad (not nickel-clad ). You need to test a block that was obtained from a neutral third party, through the standard retail supply chain. You also need to test plated blocks by other manufacturers to show whether or not the problem with EK's nickel blocks is unique to them, and in fact due to these defects.
RedRaider has no axe to grind. His site was a HUGE supporter of EK products until this all happened. He doesn't screw around though when he finds someone trying to screw people over. At this point he's just trying to make sure people know to steer clear of EK due to horrible QA/QC.

The block that was tested was a BRAND NEW block that he bought with his own money from SidewinderComputers. It's never been under water and came from a 'neutral third party'. I'm sure there'll be more pics of that block in the future.

*edit* lol, Jacob you beat me to it.
Edited by Sider - 6/4/11 at 5:09pm
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post #687 of 1650
After reading those findings on RR, I have decided I am not going to purchase anymore EK products, they are screwing the consumer HARD, it is pretty damn obvious that EK wont release a report that makes them look bad and they are hoping this will all blow over.

I take my hat off to Gary, that's why I ALWAYS try to buy my WC gear from him. What an admirable thing to do, I bet he is getting hard in the pocket because of this issue aswell.
    
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post #688 of 1650
Quote:
Originally Posted by threephi View Post
It's a very compelling test but it is undermined in several important ways that need to be addressed if it will be taken seriously. Assuming the goal is to prove beyond doubt that there is a problem, and convince EK to do the right thing, not just look for ways to bash them.

1) RedRaider has, shall we say, an axe to grind. I'm not saying he's right, I'm not saying he's wrong, but a general tone of hostility towards your opponent doesn't help if you want to convince them to come to your side of an argument. Presenting things with emotional and confrontational language makes it easy for someone to dismiss your motives or methods as biased.

2) What does the "dry" side of the block look like? It is important to show that the side that has never been exposed to liquid also shows the same defects.

3) Experimental controls. You just can't draw any conclusions from one test if you want to apply the results more widely. If you want to convince EK that they have a serious manufacturing problem with their nickel plating, your evidence needs to be iron-clad (not nickel-clad ). You need to test a block that was obtained from a neutral third party, through the standard retail supply chain. You also need to test plated blocks by other manufacturers to show whether or not the problem with EK's nickel blocks is unique to them, and in fact due to these defects.
You just joined to post that right?
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post #689 of 1650
Quote:
Originally Posted by wermad View Post
You work for EK?

People are going to these lengths because EK is doing nothing. Those who want answers and are not satisfied with what EK is feeding them will go beyond their calling to to say "Hey EK! This is not right!".
No, I do not work for EK or anyone else in the computing or cooling industry. Why do you think that? I'm just a dude interested in watercooling his computer. I'm not defending them in any way, but I'm not going to pile on for the sake of piling on, either. On the third hand, I'm not buying any EK products (as I had been planning) until I see evidence that their nickel plating is reliable, and I see if they are going to make their customers whole who have received defectively manufactured blocks.

It seems pretty clear that EK has a manufacturing problem with their nickel plating. It also seems clear that they are having trouble seeing exactly why their thin plating is leading to problems. The question is, how do you convince them?

I have followed this thread from the beginning, and I know that EK has put you personally through the ringer, and that ain't right any way you look at it. They are botching the customer-relations and damage-control aspects of this crisis in their business, but it isn't over yet, and they are human beings like you and me. As I said, if the goal is to convince EK to come around, it's not going to be through hostility or incomplete experiments.
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post #690 of 1650
Quote:
Originally Posted by Sider View Post
*edit* lol, Jacob you beat me to it.
You're welcome.
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