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XFX no longer modder friendly - Page 3

post #21 of 35
XFX were crap and overpriced to begin with. Refernce boards are cheaper and better, and usually the other manufacturers have better support too.
post #22 of 35
Quote:
Originally Posted by tsm106;12025653 
Those stickers do not apply to north america!

Oh really? Are you brave enough to buy an XFX card and test that theory? They'll find some other excuse to void your warranty anyway. Or some way to cheap out on it, like sending a 6870 in return for a 6950 or something stupid like that. Or making you PAY for an RMA card (I've seen that before, $150 to RMA a 5870 to get another 5870 back).
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post #23 of 35
Quote:
Originally Posted by Ragsters;12025863 
I use common sense when buying a product so knowing how crappy XFX's customer service is I would never buy one of their cards even if they have their so called "double lifetime warranty". I bought an Asus card, which I believe is just as good in quality with a Saphire, but because the Asus has a three year warranty that is awarded by the serial number in the back of the card it makes it much more valuable. Not only does it have 1 year more warranty then most cards I am able to sell the card with some warranty in tact.

Also when I mentioned hundred dollars in warranty costs i meant in general for like TVs and stuff.

That's fine. ASUS makes great cards. If I was in the market for a card right now I would probably pick up an ASUS. A little over 2 years ago however, Sapphire had the best 4870 that I could find at a good price. The rest were either reference or had overheating problems.
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post #24 of 35
why does he have a north american box if he has like a scottish voice???
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post #25 of 35
How will they ever know unless you screw it up?
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post #26 of 35
Quote:
Originally Posted by pioneerisloud;12026207 
Oh really? Are you brave enough to buy an XFX card and test that theory? They'll find some other excuse to void your warranty anyway. Or some way to cheap out on it, like sending a 6870 in return for a 6950 or something stupid like that. Or making you PAY for an RMA card (I've seen that before, $150 to RMA a 5870 to get another 5870 back).

Welcome to to two weeks ago.

http://www.overclock.net/11787994-post267.html
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post #27 of 35
When I spoke with XFX support about my 5970. I explained to the tech on the phone that I had the DD water block on the card. Also that I no longer had the stock screws. What he said to me stuck in my head which is why I will continue to use XFX. He stated "Aslong as you are not the cause of the issue, we will send you another card." If we see that a thermal pad was not put on correctly or that the card was handled or misused in any way we will send you back the same card and cancel your warranty." In my mind this is fair. If you don't know how to put on an after market cooler or if you break it yourself they hey its on you. Its not the company's fault that you don't know what you are doing.

9 times out of 10 when an after market cooler is put onto the card and the card fails its because someone didn't double check there work. I am sorry if this seems harsh but I also work for a company which sells hardware and everyday I get someone calling in stating "I opened up my pc to add more ram now the computer wont boot, will you send me another one?" No of course not you broke it you bought it. Not my problem and its not XFX problem ether. In fact I was surprised that they were cool with the fact that I put the water block on. Its not hard to follow directions and get it working. JUST DO IT RIGHT THE FIRST TIME AND YOU WONT HAVE A PROBLEM!!!

Excuse my drunken rant smile.gif

EDIT: Since everyone one this site does some kind of OCing. They MUST know that warranties will not cover even half of what we do to hardware. So quit QQing and run stock if you can't replace it.
Edited by hy897t - 1/15/11 at 8:03pm
post #28 of 35
Quote:
Originally Posted by GriZzlEnLS;12026357 
When I spoke with XFX support about my 5970. I explained to the tech on the phone that I had the DD water block on the card. Also that I no longer had the stock screws. What he said to me stuck in my head which is why I will continue to use XFX. He stated "Aslong as you are not the cause of the issue, we will send you another card." If we see that a thermal pad was not put on correctly or that the card was handled or misused in any way we will send you back the same card and cancel your warranty." In my mind this is fair. If you don't know how to put on an after market cooler or if you break it yourself they hey its on you. Its not the company's fault that you don't know what you are doing.

9 times out of 10 when an after market cooler is put onto the card and the card fails its because someone didn't double check there work. I am sorry if this seems harsh but I also work for a company which sells hardware and everyday I get someone calling in stating "I opened up my pc to add more ram now the computer wont boot, will you send me another one?" No of course not you broke it you bought it. Not my problem and its not XFX problem ether. In fact I was surprised that they were cool with the fact that I put the water block on. Its not hard to follow directions and get it working. JUST DO IT RIGHT THE FIRST TIME AND YOU WONT HAVE A PROBLEM!!!

Excuse my drunken rant smile.gif

You, stop being sensible you make it hard to knee jerk...
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post #29 of 35
Quote:
Originally Posted by tsm106;12026374 
You, stop being sensible you make it hard to knee jerk...

Don't judge my awesome wisdom!
post #30 of 35
Quote:
Originally Posted by Mygaffer;12026265 
How will they ever know unless you screw it up?

This is exactly what I am trying to explain! Thank you for being logical!
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