Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › IE8 won't install, Mozilla runs fine
New Posts  All Forums:Forum Nav:

IE8 won't install, Mozilla runs fine

post #1 of 11
Thread Starter 
I am a tech and I am having a problem with a customer's machine. Mozilla runs fine but won't do updates. IE8 and IE9 will not install. The machines says there is not a version for the version of Windows the customer is running. They are running Windows 7 Hone edition 64 bit.

Also, a system scan says some files are corrupt and can not be repaired. Any help would be appreciated. Even if you can just point me in a direction. Thanks ahead of time.
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 3930k MSI X79  GTX 680 Hyper X DDR3 (not compatible but working with 8... 
Hard DriveHard DriveHard DriveCooling
X-25-V SSD WD Caviar Black 1TB sata 3 Raid 0 WD Caviar Black 1TB sata 3 Raid 0  XSPC Raystorm, Black Ice GT stealth 360 
OSMonitorPowerCase
Win 7 Ultimate 64bit Potalion 2400 Coolermaster Silent Pro Gold 1200W Elysium Xigmatek 
  hide details  
Reply
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 3930k MSI X79  GTX 680 Hyper X DDR3 (not compatible but working with 8... 
Hard DriveHard DriveHard DriveCooling
X-25-V SSD WD Caviar Black 1TB sata 3 Raid 0 WD Caviar Black 1TB sata 3 Raid 0  XSPC Raystorm, Black Ice GT stealth 360 
OSMonitorPowerCase
Win 7 Ultimate 64bit Potalion 2400 Coolermaster Silent Pro Gold 1200W Elysium Xigmatek 
  hide details  
Reply
post #2 of 11
It's okay. They're better off without it.
Sweaty Fat Man
(13 items)
 
  
CPUMotherboardGraphicsRAM
x4 Phenom 965 3.8 GHz Asus M4A79XTD EVO X2 GeForce 9800 GT 512 MB OC 8GB (4 x 2GB) G.Skill 1600 DDR3 
Hard DriveOptical DriveOSMonitor
Samsung F3 1TB + 1TB F1 backup. DVD-RW Windows 7 Pro. 64-Bit Signature Edition 23" Samsung + x2 19" DELL Widescreen LCD 
KeyboardPowerCaseMouse
Logitech G110 Corsair CMPSU-650TX 650W LIAN LI Lancool PC-K62 Razer Copperhead 
Mouse Pad
Razer Goliathus Medium 
  hide details  
Reply
Sweaty Fat Man
(13 items)
 
  
CPUMotherboardGraphicsRAM
x4 Phenom 965 3.8 GHz Asus M4A79XTD EVO X2 GeForce 9800 GT 512 MB OC 8GB (4 x 2GB) G.Skill 1600 DDR3 
Hard DriveOptical DriveOSMonitor
Samsung F3 1TB + 1TB F1 backup. DVD-RW Windows 7 Pro. 64-Bit Signature Edition 23" Samsung + x2 19" DELL Widescreen LCD 
KeyboardPowerCaseMouse
Logitech G110 Corsair CMPSU-650TX 650W LIAN LI Lancool PC-K62 Razer Copperhead 
Mouse Pad
Razer Goliathus Medium 
  hide details  
Reply
post #3 of 11
Reinstalling win 7 isnt an option? Repair utility?
Pre OCN build
(16 items)
 
  
CPUMotherboardGraphicsRAM
phenom ii B97 ECS A970M-A AM3+ EVGA GXT 460 2x4gb adata 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 Samsung F3 1TB Samsung f3 1tb Samsung HD155UI 
Optical DriveOSMonitorPower
Super Writemaster DVDr Windows 7 Samsung Syncmaster Antec Basiq power 550 + 
Case
Bitfenix Raider 
  hide details  
Reply
Pre OCN build
(16 items)
 
  
CPUMotherboardGraphicsRAM
phenom ii B97 ECS A970M-A AM3+ EVGA GXT 460 2x4gb adata 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 Samsung F3 1TB Samsung f3 1tb Samsung HD155UI 
Optical DriveOSMonitorPower
Super Writemaster DVDr Windows 7 Samsung Syncmaster Antec Basiq power 550 + 
Case
Bitfenix Raider 
  hide details  
Reply
post #4 of 11
Thread Starter 
I didn't want to do a re-install but it looks like that may be my only option.

Thanks Fred, your comment was very helpful. Oh, except they are not able to do any updates due to, most lkely, the same problem that won't allow IE8 to install.

+1 Lucky for offering up suggestions.
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 3930k MSI X79  GTX 680 Hyper X DDR3 (not compatible but working with 8... 
Hard DriveHard DriveHard DriveCooling
X-25-V SSD WD Caviar Black 1TB sata 3 Raid 0 WD Caviar Black 1TB sata 3 Raid 0  XSPC Raystorm, Black Ice GT stealth 360 
OSMonitorPowerCase
Win 7 Ultimate 64bit Potalion 2400 Coolermaster Silent Pro Gold 1200W Elysium Xigmatek 
  hide details  
Reply
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 3930k MSI X79  GTX 680 Hyper X DDR3 (not compatible but working with 8... 
Hard DriveHard DriveHard DriveCooling
X-25-V SSD WD Caviar Black 1TB sata 3 Raid 0 WD Caviar Black 1TB sata 3 Raid 0  XSPC Raystorm, Black Ice GT stealth 360 
OSMonitorPowerCase
Win 7 Ultimate 64bit Potalion 2400 Coolermaster Silent Pro Gold 1200W Elysium Xigmatek 
  hide details  
Reply
post #5 of 11
go to Programs and Features and under Turn Windows features on and off unistall IE........restart and try to install 8
    
CPUMotherboardGraphicsRAM
X5680@4.8GHz 192x25x1.47v EVGA X58 Classified(E759) EVGA GTX980 Ti SLI @1515/8400 6x4GB GSkill Ripjaws@1540 8-8-8-20-2T-1.55v 
Hard DriveHard DriveHard DriveCooling
Corsair Force GT 120GB/OS Corsair Force LS 60GB/PAGE Toshiba 4TB/GAMES CPU-EK Supremacy 
CoolingCoolingCoolingCooling
MB-EK FB Classified GPU-EK FC TitanX/Backplates Rad-Swiftech 360mm MCR-320/Pump Rad-Barrow 280mm 
CoolingCoolingCoolingOS
Ram-Corsair 2x60mm Resevoir-Barrow 250x50mm Misc-6x120mm/2x140mm/NZXT Sentry,Barrow 3/8 fit... Windows 10 Pro x64 
MonitorKeyboardPowerCase
Seiki 50'' 3840x2160 30hz Logitech G110 EVGA Supernova G2 1300 Lian Li PC-A77F 
MouseMouse PadOtherOther
Logitech G9x Xtrac Ripper XL Logitech G27 Logitech G940 
Other
Xbox One controller 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
X5680@4.8GHz 192x25x1.47v EVGA X58 Classified(E759) EVGA GTX980 Ti SLI @1515/8400 6x4GB GSkill Ripjaws@1540 8-8-8-20-2T-1.55v 
Hard DriveHard DriveHard DriveCooling
Corsair Force GT 120GB/OS Corsair Force LS 60GB/PAGE Toshiba 4TB/GAMES CPU-EK Supremacy 
CoolingCoolingCoolingCooling
MB-EK FB Classified GPU-EK FC TitanX/Backplates Rad-Swiftech 360mm MCR-320/Pump Rad-Barrow 280mm 
CoolingCoolingCoolingOS
Ram-Corsair 2x60mm Resevoir-Barrow 250x50mm Misc-6x120mm/2x140mm/NZXT Sentry,Barrow 3/8 fit... Windows 10 Pro x64 
MonitorKeyboardPowerCase
Seiki 50'' 3840x2160 30hz Logitech G110 EVGA Supernova G2 1300 Lian Li PC-A77F 
MouseMouse PadOtherOther
Logitech G9x Xtrac Ripper XL Logitech G27 Logitech G940 
Other
Xbox One controller 
  hide details  
Reply
post #6 of 11
Did you ever get it figured out? Must've been a slow day for OCN.
Pre OCN build
(16 items)
 
  
CPUMotherboardGraphicsRAM
phenom ii B97 ECS A970M-A AM3+ EVGA GXT 460 2x4gb adata 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 Samsung F3 1TB Samsung f3 1tb Samsung HD155UI 
Optical DriveOSMonitorPower
Super Writemaster DVDr Windows 7 Samsung Syncmaster Antec Basiq power 550 + 
Case
Bitfenix Raider 
  hide details  
Reply
Pre OCN build
(16 items)
 
  
CPUMotherboardGraphicsRAM
phenom ii B97 ECS A970M-A AM3+ EVGA GXT 460 2x4gb adata 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 Samsung F3 1TB Samsung f3 1tb Samsung HD155UI 
Optical DriveOSMonitorPower
Super Writemaster DVDr Windows 7 Samsung Syncmaster Antec Basiq power 550 + 
Case
Bitfenix Raider 
  hide details  
Reply
post #7 of 11
I wouldn't be complaining about not being able to run ie8....lol
The Gibson
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5-6600k Gigabyte GA=Z170X MSI 980ti G.SKILL Ripjaws V Series 16GB (2 x 8GB) DDR4 2400 
Hard DriveOptical DriveCoolingOS
240GB SSD 1TB WD Black HDD 128mb cache LG Blu-Ray Burner Corsair Hydro Series H110i GT Windows 10 Pro 
MonitorKeyboardPowerCase
3011 Dell 30 inch 1600p Logitech 920 Illuminated EVGA SuperNOVA 850W 80 Plua Platinum Certified... Thermaltake Chaser Series Chaser MK-I 
Mouse
Logitech Performance MX 
  hide details  
Reply
The Gibson
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5-6600k Gigabyte GA=Z170X MSI 980ti G.SKILL Ripjaws V Series 16GB (2 x 8GB) DDR4 2400 
Hard DriveOptical DriveCoolingOS
240GB SSD 1TB WD Black HDD 128mb cache LG Blu-Ray Burner Corsair Hydro Series H110i GT Windows 10 Pro 
MonitorKeyboardPowerCase
3011 Dell 30 inch 1600p Logitech 920 Illuminated EVGA SuperNOVA 850W 80 Plua Platinum Certified... Thermaltake Chaser Series Chaser MK-I 
Mouse
Logitech Performance MX 
  hide details  
Reply
post #8 of 11
Probably won't get much help with all the FF and Chrome fanboys around.

Some just can't seem to understand that IE has it's place and some people actually like it.

Sorry I don't have any other ideas to help.
'Pooter
(15 items)
 
Server
(15 items)
 
 
CPUMotherboardGraphicsRAM
Phenom II 830 x4 Gigabyte GA-880GM-D2H MSI GTX 460 Hawk 12 gigs (2x2 and 2x4) Corsair DDR3 1600 
Hard DriveOptical DriveOptical DriveCooling
Samsung  Samsung DVD-RW  Samsung DVD-RW  Cooler Master Hyper 212+ 
OSMonitorKeyboardPower
Windows 7 Pro x64 ASUS VH242H 23.6" Logitech MX 3200 Wireless Antec Neo Eco 620 
CaseMouseOther
Antec P-180 Mini Logitech MX 3200 Wireless Crucial m4 128  
CPUMotherboardGraphicsRAM
AMD Athlon II X2 210e Gigiabyte MA785GMT-UDH2 ATI Radeon HD 4200 G.Skill Sniper 
Hard DriveHard DriveCoolingOS
OCZ SSD Seagate SSHD Corsair A50 WHS 2011 
PowerCase
Antec Neo Eco 400 Antec 300 
  hide details  
Reply
'Pooter
(15 items)
 
Server
(15 items)
 
 
CPUMotherboardGraphicsRAM
Phenom II 830 x4 Gigabyte GA-880GM-D2H MSI GTX 460 Hawk 12 gigs (2x2 and 2x4) Corsair DDR3 1600 
Hard DriveOptical DriveOptical DriveCooling
Samsung  Samsung DVD-RW  Samsung DVD-RW  Cooler Master Hyper 212+ 
OSMonitorKeyboardPower
Windows 7 Pro x64 ASUS VH242H 23.6" Logitech MX 3200 Wireless Antec Neo Eco 620 
CaseMouseOther
Antec P-180 Mini Logitech MX 3200 Wireless Crucial m4 128  
CPUMotherboardGraphicsRAM
AMD Athlon II X2 210e Gigiabyte MA785GMT-UDH2 ATI Radeon HD 4200 G.Skill Sniper 
Hard DriveHard DriveCoolingOS
OCZ SSD Seagate SSHD Corsair A50 WHS 2011 
PowerCase
Antec Neo Eco 400 Antec 300 
  hide details  
Reply
post #9 of 11
ive used IE 8 a bit lately. It really isnt bad, though im still on FF 90% of the time
Pre OCN build
(16 items)
 
  
CPUMotherboardGraphicsRAM
phenom ii B97 ECS A970M-A AM3+ EVGA GXT 460 2x4gb adata 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 Samsung F3 1TB Samsung f3 1tb Samsung HD155UI 
Optical DriveOSMonitorPower
Super Writemaster DVDr Windows 7 Samsung Syncmaster Antec Basiq power 550 + 
Case
Bitfenix Raider 
  hide details  
Reply
Pre OCN build
(16 items)
 
  
CPUMotherboardGraphicsRAM
phenom ii B97 ECS A970M-A AM3+ EVGA GXT 460 2x4gb adata 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 Samsung F3 1TB Samsung f3 1tb Samsung HD155UI 
Optical DriveOSMonitorPower
Super Writemaster DVDr Windows 7 Samsung Syncmaster Antec Basiq power 550 + 
Case
Bitfenix Raider 
  hide details  
Reply
post #10 of 11
You won't be able to install the standalone version of IE8 on windows 7. I went through all this crap when i tried to uninstall the IE9 beta. If your client has tried to install IE9, go to the installed updates page and get rid of it from there. Otherwise, how is it that your client was able to remove IE8? did they just simply delete it?
Weedy
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 4.2Ghz @ 1.216v (load) HT off ASUS P6T Deluxe V2 Sapphire 7870 Ghz OC 6Gb Corsair TR3X6G1600C7 
Hard DriveHard DriveHard DriveOptical Drive
OCZ VERTEX 250Gb SSD WD Caviar Blue Hitachi 7k2000 Samsung Bluray Drive 
OSMonitorKeyboardPower
Windows 8.1 Enterprise Sony KDL40D3500 40" Razer BlackWidow Ultimate Enermax Revolution 1250w 
CaseMouse
Antec 1200 Razer Mamba 
  hide details  
Reply
Weedy
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 4.2Ghz @ 1.216v (load) HT off ASUS P6T Deluxe V2 Sapphire 7870 Ghz OC 6Gb Corsair TR3X6G1600C7 
Hard DriveHard DriveHard DriveOptical Drive
OCZ VERTEX 250Gb SSD WD Caviar Blue Hitachi 7k2000 Samsung Bluray Drive 
OSMonitorKeyboardPower
Windows 8.1 Enterprise Sony KDL40D3500 40" Razer BlackWidow Ultimate Enermax Revolution 1250w 
CaseMouse
Antec 1200 Razer Mamba 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Windows
Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › IE8 won't install, Mozilla runs fine