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Dell/Alienware M15x Ordeal - Page 3

post #21 of 30
Thread Starter 
Quote:
Originally Posted by StrictNine;12047847 
If you do go with Xoticpc, I'd recomend a Sager NP8690, It's a clevo w860cu rebranded by sager. The w860cu will also be compatible with the 6970m when that comes more available

Or if you don't mind poor tech support eurocom sells the w860cu for the best price that I can find. It would be quite abit more powerful then the M15x u have if you spent the same amount.

edit: I guess the 6970m is available now.

Thanks a lot. I am considering holding off now for a month or two to wait for the new Sandybridge chips to migrate down to laptops, so maybe this was actually a good thing that my M15x was broken and I got the refund redface.gif ... I think I will end up going with a different brand than alienware
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post #22 of 30
Well looks like the SB laptop are here.
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post #23 of 30
That really sucks. Keep pushing for a full refund man! Good luck with the whole process..

I love my m11x and hope I have no problems with it. (hinges)
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post #24 of 30
Thread Starter 
Quote:
Originally Posted by StrictNine;12050881 
Well looks like the SB laptop are here.

Whoa that was fast! Thanks for the link biggrin.gif time to shop!
Quote:
Originally Posted by BlackVenom;12050930 
That really sucks. Keep pushing for a full refund man! Good luck with the whole process..

I love my m11x and hope I have no problems with it. (hinges)

Thanks a lot, I hope it all finishes out smoothly too smile.gif
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post #25 of 30
Thread Starter 
Think I am going to go with a Sager NP8150-S1 from XoticPC . With the new Intel Sandbridge chip i7-2720QM ... mmm looks good!
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post #26 of 30
Quote:
Originally Posted by Liquid1Silver;12058774 
Think I am going to go with a Sager NP8150-S1 from XoticPC . With the new Intel Sandbridge chip i7-2720QM ... mmm looks good!

Which GPU? 460 or 485?
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post #27 of 30
Thread Starter 
Quote:
Originally Posted by emc_2;12059094 
which gpu? 460 or 485?

460
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post #28 of 30
Quote:
Originally Posted by Liquid1Silver;12059121 
460

Ahh, was just wondering 'cause the 485 gets a wee bit hot http://www.notebookcheck.net/Review-Nvidia-Geforce-GTX-485M-graphics-card.43872.0.html

I swear Sager make classier laptops than the big OEM's
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post #29 of 30
Quote:
Originally Posted by Liquid1Silver;12037301 
Hello all,

Just thought I would post this to let you guys know what happened. So I ordered an Alienware M15x laptop from Dell, spec'd it out with an i7, 6gb ram, 500gb hard drive, and the 460M nVidia GPU. It came via UPS and I go to turn it on, the keyboard lit up but nothing displayed on the screen. I looked around on the net and most people said either reseat the LCD cable to the video card or its a defective GPU. I reseated the LCD cable and sure enough no go. By this time I am fed up; I just spent $2100 on this laptop, it should just work... So I call dell, get transferred about 5 times from Customer service > Dell tech support > Alienware tech support > Dell Tech Support > customer service. That was fun.. This whole time I knew I just wanted to return it so I finally got the last customer service guy to realize I'm not dumb and know computers work. He realized that I just wanted a full refund as I stated this should just work and that I'm fed up and just going to go to the store to buy a laptop. The shady thing is, he offered me $75 to keep the laptop? Lol? Trying to bribe me? I said No. He said, "how about $100?" ... lol. Really? I said no and he said okay we are sending you a shipping label via email. So thats it, I am returning it and they will have to sell it at a loss as refurbished. I guess I'm happy that they did finally stand behind their product and give me my money back.. but still that is sort of shady to bribe the customer? In my opinion at least...

Would you guys go back to Dell after this if you were me? I really want a new laptop, I'm thinking an Alienware M11x now though as seeing the defective 15" just seemed like a massive laptop that isnt very portable.

Hope someone in the future finds this post helpful

Tyler

RETURN IT NOW FOR A FULL REFUND!

I've got a M15X and its had more problems than all of my systems combined. I've gone through a motherboard, 2 cpu's, 3 gpu's and seven screens. Yeah all defective in one way or another. I've had nothing but problems getting it fixed time and time again with it taking 5 months to finally get a screen with no dead pixels to replace mine.

A lot of people like their M11's but after my experiences with Dell I'd never buy another product from them. I'd look into one of ASUS's or Toshiba's high-end comps.
Edited by Lampen - 1/18/11 at 4:13pm
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post #30 of 30
I would have picked the np8150 if I didn't already have my w860cu.
Why don't you get the gtx485m, i've heard the performance is great, and clevo does a great job with cooling. It's kinda pricey but all nvidia mobile cards are expensive.

I like the ati card prices, 5870m $259 and i've gotten a quote for a 6970m 2GB for $360 :-D
Edited by StrictNine - 1/19/11 at 10:47pm
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