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post #71 of 209
Quote:
Originally Posted by ~kRon1k~ View Post
put a contract out on his life. problem solved.
well worth typing that one! S%$@Bag
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post #72 of 209
I think your best bet is to make the case that he ran it out of spec and either A) did not do it correctly thus was not able to get it to work, or B) did is so poorly that he damaged it.

I would think that if someone bought a dodge neon on ebay then made a claim that it wasnt running right or even worse the motor blew after they filled it with race fuel and dumped a few NOS shots through it they wouldnt have a leg to stand on, how is this any different?

You may be screwed because of the paypal red tape, but I would definitely make a case based on the time between him receiving it and him filing the complaint, the fact that he ran it out of spec and admitted it, the amount of times he did equipment swaps and the chance that he could have damaged it at any time during handling.

I would also beat him for every drop of info possible. If there is one thing that I have learned in my industry it is that your average person is good at telling a quick lie (for instance, my wife asking "honey did you come straight home after work?" - "Yep") but very few people with the exception of the pathological variety and sociopath's are able to tell, and maintain an elaborate multi-layered lie, the more info you can get out of him, the more info you yourself can take and organize and wait for the slightest slip up that will allow you to unravel the whole thing.

Finally, I would search his user name (and any other identifying info) across the far reaches of the internet, if the dude did buy it to burn it you can bet that he didnt do it just for his own enjoyment and you may be able to find a youtube video or forum post demonstrating him doing just that.

To recap
1) Do everything you can to cast doubt on his story, if even the slightest bit because remember "if there is any doubt, there is no doubt"

2) Do everything you can to cast doubt on his ability to handle the said equipment ("if there is any doubt, there is no doubt")

3) Make your case professionally to paypal using everything that you know and can prove (if it gets that far)

4) Keep him talking, whatever you can do to keep his mouth running about what happened, the more speaks, the more chance you have of catching contradicting info

5) Go on the hunt, track this sucker to the end of the net, if he did do something stupid enough to burn it out, you can bet dollars to donuts he didnt keep it to himself.
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post #73 of 209
Sounds like motherboard issue. Since he already tried swapping, I would say it is the RAM which has the problem ultimately though, since that is where his major troubles are. Plus, he said that the CPU runs at stock speeds (which is ultimately all he is paying for anyways -- as the overclock is "bonus").
     
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post #74 of 209
Motherboard issue, or maybe he just wanted a chip to hold him over till he built a new computer, cause it seems odd he'll wait a month before contacting you then dispute it right afterwards, probably saw he's close to the 45 day dispute limit and had to act on it.
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post #75 of 209
I've had RAM not run at 1600 on the X58 platform (specifically, OCZ Gold Kit and the ASROCK Xtreme X58). It happens all the time. It could easily be his RAM or his motherboard.

Unfortunately, the seller commonly loses in paypal disputes.
    
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post #76 of 209
Unlucky mate, on ebay their aint much you can do .
I sold a server last week with 10gb memory and he said 8gb was faulty from what he tells me he doesnt know what he is doing luckily i gave him a £40 part refund and he was happy.
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post #77 of 209
Thread Starter 
Quote:
Originally Posted by TheLastPriest View Post
I think your best bet is to make the case that he ran it out of spec and either A) did not do it correctly thus was not able to get it to work, or B) did is so poorly that he damaged it.

I would think that if someone bought a dodge neon on ebay then made a claim that it wasnt running right or even worse the motor blew after they filled it with race fuel and dumped a few NOS shots through it they wouldnt have a leg to stand on, how is this any different?

You may be screwed because of the paypal red tape, but I would definitely make a case based on the time between him receiving it and him filing the complaint, the fact that he ran it out of spec and admitted it, the amount of times he did equipment swaps and the chance that he could have damaged it at any time during handling.

I would also beat him for every drop of info possible. If there is one thing that I have learned in my industry it is that your average person is good at telling a quick lie (for instance, my wife asking "honey did you come straight home after work?" - "Yep") but very few people with the exception of the pathological variety and sociopath's are able to tell, and maintain an elaborate multi-layered lie, the more info you can get out of him, the more info you yourself can take and organize and wait for the slightest slip up that will allow you to unravel the whole thing.

Finally, I would search his user name (and any other identifying info) across the far reaches of the internet, if the dude did buy it to burn it you can bet that he didnt do it just for his own enjoyment and you may be able to find a youtube video or forum post demonstrating him doing just that.

To recap
1) Do everything you can to cast doubt on his story, if even the slightest bit because remember "if there is any doubt, there is no doubt"

2) Do everything you can to cast doubt on his ability to handle the said equipment ("if there is any doubt, there is no doubt")

3) Make your case professionally to paypal using everything that you know and can prove (if it gets that far)

4) Keep him talking, whatever you can do to keep his mouth running about what happened, the more speaks, the more chance you have of catching contradicting info

5) Go on the hunt, track this sucker to the end of the net, if he did do something stupid enough to burn it out, you can bet dollars to donuts he didnt keep it to himself.
Thanks for the excellent advice!

And quite right - he just responded to my message and did not answer any of the questions I posed, i.e. what motherboard did you use? what BIOS settings did you use? And what cooling did you use?

From what I gather, it's going to be a tough battle with Paypal and the deck is stacked against me. Seller protection is woefully inadequate compared to buyer protection; I suppose this is one lesson I can take from this.

Quote:
Originally Posted by =Tac= View Post
Motherboard issue, or maybe he just wanted a chip to hold him over till he built a new computer, cause it seems odd he'll wait a month before contacting you then dispute it right afterwards, probably saw he's close to the 45 day dispute limit and had to act on it.
This is what came to mind immediately when I saw that message. And guess what? I followed TheLastPriest's advice and searched for his username, and he just bought a new SB rig! Having me refund the i7 920 would cover his 2500K purchase perfectly.
    
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post #78 of 209
Quote:
Originally Posted by veblen View Post
This is what came to mind immediately when I saw that message. And guess what? I followed TheLastPriest's advice and searched for his username, and he just bought a new SB rig! Having me refund the i7 920 would cover his 2500K purchase perfectly.
Sad, very sad.

This is why I rarely bother with the online resales these days. Too much lowballing, too many problems, not enough seller protection. Even as a buyer you can get burned; I've had things take six weeks to even ship out to me. I'd rather give the parts to a less wealthy buddy or sell local.
    
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post #79 of 209
Quote:
Originally Posted by veblen View Post
Thanks for the excellent advice!

And quite right - he just responded to my message and did not answer any of the questions I posed, i.e. what motherboard did you use? what BIOS settings did you use? And what cooling did you use?

This is what came to mind immediately when I saw that message. And guess what? I followed TheLastPriest's advice and searched for his username, and he just bought a new SB rig! Having me refund the i7 920 would cover his 2500K purchase perfectly.

Keep searching, I am sure there is more out there to find. Or better yet, whats his username? Let the OCN army start digging, I bet we have his life story in under an hour

*edit* and dont yet tell him what you have been able to dig up, the moment he realizes you are watching he wont post anymore or do anything else incriminating, just keep the pressure on him and wait for mistakes while quietly gathering info from any and all sources...and hope he doesnt search you and find this thread
Edited by TheLastPriest - 1/20/11 at 6:10am
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post #80 of 209
Thread Starter 
Quote:
Originally Posted by Axon14 View Post
Sad, very sad.

This is why I rarely bother with the online resales these days. Too much lowballing, too many problems, not enough seller protection. Even as a buyer you can get burned; I've had things take six weeks to even ship out to me. I'd rather give the parts to a less wealthy buddy or sell local.
I know - am feeling it now, and am tempted to pull all my listings; it's just not worth the hassle. They are perfectly good components and you are right - I'd rather give them to a friend.

I should stick to OCN; have never had any problems here. It's just shocking to see that one would have the gall to file a dispute because of incompetence.

If I use the Paypal option: "Issue a refund and the buyer must return the good", can I be reasonably assured of receiving the chip back? That is, can I issue a refund only after I've received my chip?
    
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