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Upgrade from 9800GTX+ to 570 Causing System Shutdown

post #1 of 50
Thread Starter 
I'm upgrading from a 9800GTX+ (single power connector) to the new GTX 570 (two power connector). Assumed I needed to use both so plugged in two cables from PS. After installing the card it appeared to be fine, checked device manager and it's recognized properly with no errors.

So far it has twice shut off the PC along with everything else plugged into my surge protector. Once when running the Mafia 2 benchmark and again with the Just Cause 2 benchmark. I obviously haven't even tried playing a game yet. Seems fine now at idle, just under load it shuts it all down.

I've read a few things about voltages or something? Maybe some setting in the BIOS? Or maybe the fan isn't working causing overheat?

Any help or input would be greatly appreciated.

Specs:

OS: Vista 32-bit SP2
CPU: Q9950 2.83GHz
Memory: 4GB (3.3GB is seen) Corsair DDR2/800 Dual Channel
MB: Asus P5N-D
PSU: 750 Watt Corsair
Card: upgrading from 9800GTX+ to the new GTX 570 drivers 266.58
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post #2 of 50
did you make sure to unistall the old drivers first?
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post #3 of 50
Thread Starter 
I was told it was ok to just swap the cards out since I already had installed the latest drivers 266.58 for my 9800GTX+.
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post #4 of 50
If you are benching you DEFINITELY NEED the proper drivers installed. To put it simply, drivers designed for a 9800GTX have never heard of fermi and therefore do not know how to operate it. Ther proper procedure is to completely uninstall the 9800gtx drivers (driver sweeper), then install the GTX 570, then install 570 drivers.

Hope this helps.

If that doesn't work, bypass the surge protector. Your PSU may be trying to draw more power than the surge protector can provide.
Edited by z0rak - 1/19/11 at 10:12pm
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post #5 of 50
Quote:
Originally Posted by Jaggy View Post
I was told it was ok to just swap the cards out since I already had installed the latest drivers 266.58 for my 9800GTX+.
here;
http://forums.nvidia.com/index.php?showtopic=169555
    
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post #6 of 50
Thread Starter 
Well the drivers guided to from the Nvidia site are the same for the 9800GTX+ and the 570, their identical. Still worth a try though.

But I didn't think the drivers would cause the shutdown, feels like it's power or heating issue.
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post #7 of 50
Quote:
Originally Posted by Jaggy View Post
Well the drivers guided to from the Nvidia site are the same for the 9800GTX+ and the 570, their identical. Still worth a try though.

But I didn't think the drivers would cause the shutdown, feels like it's power or heating issue.
your specs..?
http://www.overclock.net/specs.php
    
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post #8 of 50
This might be elementary but just double check the two power connectors are fully fitted into the card. Take them out and re-insert and see that the 'click' happens.
post #9 of 50
Here is the driver you need. For your own good and for the food of you GTX 570, dowload it:

http://www.nvidia.com/object/win7-wi...ql-driver.html

Also, you will want to try bypassing your surge protector, as I think the problem could be manifesting there.

If you are worried about over heating, downloading a utility to monitor temps and adjust fan speed. I recommend MSI Afterburner.
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post #10 of 50
Thread Starter 
Luke, thanks for the links, I will try a full driver reinstall and will fill out the more detailed specs sheet soon.

windfire, I was iffy about pluggin the power connectors, for some reason i thought i only needed one, but still did both. I used the one that was connected to my old card and then used the cable Y shaped thing that came with the card and connected that to the closest cable that it would fit and then into the second power connector.
Edited by Jaggy - 1/19/11 at 10:34pm
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500GB SATA-II LG 20x DVD R/RW + CD-R/RW Vista Premium 32-bit SP2 Samsung PX2370 24" 1360x768 
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