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[HH] NVIDIA Begins Accepting Defective GPU Claims - Page 4

post #31 of 46
Quote:
Originally Posted by Killam0n View Post
Well.. I looked around a bit through old receipts and such and my laptop info is gone, 100% gone. So, I am contacting some online BGA-Re balling places.. I have found a few that will convert the solder to lead, but price is a bit steep. If anyone has a suggestion for a company that can do it for a reasonable price I will have them convert my dv2000 mobo. Currently I found one place that could do it for about the same price as a new motherboard, but I am considering it because a new mobo is going to have crappy solder and fail again later... YUCK!
customers was 50, and i think all they did was re flow the solder :/
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post #32 of 46
I was affected. Already filled out my claim last month. And now I think all I have to do is wait for my return package. Which is taking its sweet time getting here. That is assuming there nothing else I had to do. They sent me a recite so I think I'm good to go.
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post #33 of 46
You guys think I can get my old Alienware laptop fixed? They might be able to find proof of purchase in their database but I dont think I have the receipt anymore =(. Such bull**** this is happening now, I use to love that laptop even though it weighed more than a full size tower.
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post #34 of 46
sort of a follow up to this story, not to hijack or anything.

http://www.engadget.com/2011/03/01/n...ged-but-times/
    
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post #35 of 46
Quote:
Originally Posted by TEntel View Post
I don't have my receipt anymore.

I wonder if I can call Best Buy. How long to they retain a list of customer's purchases?
Yes they do... 1-888-BESTBUY
Also if you have reward zone, that helps big time.
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post #36 of 46
Hmm do you think they would accept the laptop without a hard drive since it seems you get a diff one back? My moms dv6000 just died and I can't get to her (out of the country) and the claim signup ends on the 14th. She's nowhere technical enough to pull of anything from the hard drive (hell she doesn't even know how to take the hard drive out of the laptop).
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post #37 of 46
My e1705 with a 7800gs is on the list, just have to find the invoice.
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post #38 of 46
Quote:
Originally Posted by Killam0n View Post
The NVIDIA GPU Litigation Home Page http://www.nvidiasettlement.com/


Read more here: http://hothardware.com/News/NVIDIA-B...ve-GPU-Claims/

For anyone wondering, What actually caused the fault was the solder points on the chips - the BGA solder would fail to form a connection over some time from expanding and contracting with the heat the chips produced. You could re-flow the chips and they would work again, sometimes for a short while or some times for years. Bottom line manufacturing defects caused the failures.

Now if I can only find my proof of purchase for my hpdv2000... ahhhh that receipt is long gone, nice job nvidia you just out lasted my receipt, so I doubt I can file a claim now. This would have been helpful 3-4 years ago.


most retail; stores can re-print your receipt.......and microcenter emails them to you now which is very handy
post #39 of 46
If anything the GTX480 was a defective chip. It had bad yields, 32 SP short of 512, ran very hot, consumed too much power and was high priced.
post #40 of 46
Wow, already tore apart a dv6386eu to bake the motherboard. It worked for a few days after that, lol.

Do you think they'd still accept it as long as I select "I have" under "In the past, have you obtained a repair of the notebook computer you are claiming because it has previously experienced one or more of the symptoms above?" in my Claim Form? ^^
 
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