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post #11 of 68
Thread Starter 
Quote:
Originally Posted by Biscuits_N_Gravy;12118999 
Have you tried with: http://www.broadband.gov/

I had this issue with Suddenlink. I made the engineer come to my house and look at my speed test. I also made him do repeated speed tests with his laptop. I checked all the cabling in my house with a meter to prove there were no issues with them.

In the end they fixed it and dropped my bill by $10 a month.

kN3RK.jpg
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post #12 of 68
Quote:
Originally Posted by Zensou;12118898 
that I am truly getting slow speeds?

My internet is crawling and I am paying $44.95 a month for this service. Taking the speed test on speedtest.net or speakeasy is useless because the file that you download is very small and it makes comcast powerboost bull***** kick in and completely scrambles the results. There is no way I am getting 150mb/s download.

There is no way you or anyone is ever going to get 150mbps let alone 150mbytes/s from Comcast. Europe, maybe.
You should absolutely be getting more than 4mbps though. 8 or more sounds right.
Make sure you only have one PC on whilst the speedtest and try them on multiple computers. And don't give the techs a hard time tongue.gif. I refuse anyone who can't use google.
post #13 of 68
Quote:
Originally Posted by killabytes;12118972 
Come to Canada. We'll show you a good time.

~$60 a month for 60Gb cap and 5-10Mbps downlink.

Now that's deplorable.

Well, canada as good speed, but the cap is bull****.
I have 30Mbps (constant, everytime)/2 Mbps up (same)
100Gb down/up
66$
The download cap is really low, but the connection is bloody great, good ping, stable, never crash, never stop.

Canada and US are both really bad on the ISP side for different reason.
    
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post #14 of 68
Quote:
Originally Posted by Zensou;12119082 
kN3RK.jpg

I would force them to go off that speed.

That site was created to keep an eye on the speeds ISPs were actually providing to their customers, aswell as a demographic of speeds.

That is a legit site. They should honor what results are shown from it.
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post #15 of 68
Quote:
Originally Posted by killabytes;12118972 
Come to Canada. We'll show you a good time.

~$60 a month for 60Gb cap and 5-10Mbps downlink.

Now that's deplorable.

lol here in missouri where i live i get 5gb a month downloads for $80
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post #16 of 68
Well mine is 7 mbps down and 5 mbps for $32 a month. I am assuming its a pretty good deal.

EDIT: Its DSL.
Edited by JTD92 - 1/23/11 at 8:12pm
post #17 of 68
Here we get either
1) Crappy ~4.5m/768k DSL that drops out every few hours and throttles down to 1 mbps at night for $40/mo
2) Comcast powerboost "12m" (6m)/1m for $65/mo

You'd think being in the town of a major university that there would actually be abundant bandwidth. Go down the street 5 miles to the neighboring town full of retired old geezers and you can get a solid 12 meg plan that's rock solid for $55/mo...
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post #18 of 68
Quote:
Originally Posted by beers;12119160 
Here we get either
1) Crappy ~4.5m/768k DSL that drops out every few hours and throttles down to 1 mbps at night for $40/mo
2) Comcast powerboost "12m" (6m)/1m for $65/mo

You'd think being in the town of a major university that there would actually be abundant bandwidth. Go down the street 5 miles to the neighboring town full of retired old geezers and you can get a solid 12 meg plan that's rock solid for $55/mo...

4.5mb down on dsl yea i wanna see that where iam at its about 345kbs

edit: to op there not going to care trust me dont wasted your time unless its a signal issue just out of curiosity where in pa do you like i live in berks county and work as a contractor for them
Edited by theproodnoob - 1/23/11 at 8:15pm
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post #19 of 68
Quote:
Originally Posted by theproodnoob;12119172 
4.5mb down on dsl yea i wanna see that
Are you stuck in 1998 or something?
http://www22.verizon.com/residential/Highspeedinternet/Plans.htm
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post #20 of 68
Contact ComcastCares on twitter here. Once you do you'll get a phone call from corporate who will promptly resolve your issue. Essentially, Comcast has very little customer support until you complain to corporate; then they go out of their way to respond to your issue. I've done this twice and I now have my own personal rep I can contact whenever I need to rather than calling regular customer service. Basically, Comcast ignores 99% of their customers but once you prove yourself to be tech savvy they go out of their way to help you. I guess this is because they want to avoid seeing your story on the Consumerist or Reddit. Just be sure to always be polite but firm. Being nice will get you further than being rude and demanding.
Edited by sgr215 - 1/23/11 at 8:22pm
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