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post #31 of 68
Whats your speed look like if you run the same tests now? Around this time of day there should be little network congestion.
 
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post #32 of 68
Thread Starter 
Quote:
Originally Posted by theonedub View Post
Whats your speed look like if you run the same tests now? Around this time of day there should be little network congestion.
Done at 2:30 AM.



Edited by Zensou - 1/23/11 at 11:32pm
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post #33 of 68
Quote:
Originally Posted by killabytes View Post
Come to Canada. We'll show you a good time.

~$60 a month for 60Gb cap and 5-10Mbps downlink.

Now that's deplorable.
loololol

Come to Britain

300GB cap

20MB broadband! and soon I'm getting 50MB broadband!

and this is all for free

British Telecom <3
    
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post #34 of 68
Quote:
Originally Posted by BKsMassive View Post

and this is all for free

British Telecom <3
How is it free?
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post #35 of 68
Quote:
Originally Posted by Zensou View Post
Done at 2:30 AM.
Well, at least that rules out network congestion. That plugged straight into the modem, no router or anything between the computer and the modem?
 
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post #36 of 68
if the op is using a wireless router specifically "N" check security settings part of the wireless n spec requires encryption fo full speed. I ran into that issue when i picked up a new router. just a thought that I didn't see on here. however it is unknown if the op is using wireless or not.
post #37 of 68
Thread Starter 
Quote:
Originally Posted by theonedub View Post
Well, at least that rules out network congestion. That plugged straight into the modem, no router or anything between the computer and the modem?
Quote:
Originally Posted by Hard Line View Post
if the op is using a wireless router specifically "N" check security settings part of the wireless n spec requires encryption fo full speed. I ran into that issue when i picked up a new router. just a thought that I didn't see on here. however it is unknown if the op is using wireless or not.
I'm not using a router. Straight from modem to PC.
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post #38 of 68
Thread Starter 
Update: Emailed William Girth last night explaining the situation. No reply from him, but I got an email from an Executive Support Specialist saying I should call her asap. I called, straight to voicemail.

Might be worth mentioning that on Friday I was thinking if I would be eligible for one of their promotions for internet, I went to the online chat and they said I qualify for the 12mb Performance package for 19.99 for 6 months, I said to go ahead and do that. They said they have already done everything on their part and that I will have to call a number to finish the process. I called the number and they said that the 19.99 is online deal only and that they will give me another promotion, $25 a month for the 20mb Blast! package while the 19.99 is on "pending" status. I said to go through with it.

So I am getting 4mbps on their 20mbps Blast! package. This is great.
Edited by Zensou - 1/24/11 at 11:46am
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post #39 of 68
Quote:
Originally Posted by Zensou View Post
Update: Emailed William Girth last night explaining the situation. No reply from him, but I got an email from an Executive Support Specialist saying I should call her asap. I called, straight to voicemail.

Might be worth mentioning that on Friday I was thinking if I would be eligible for one of their promotions for internet, I went to the online chat and they said I qualify for the 12mb Performance package for 19.99 for 6 months, I said to go ahead and do that. They said they have already done everything on their part and that I will have to call a number to finish the process. I called the number and they said that the 19.99 is online deal only and that they will give me another promotion, $25 a month for the 20mb Blast! package while the 19.99 is on "pending" status. I said to go through with it.

So I am getting 4mbps on their 20mbps Blast! package. This is great.
Do you mean that if you were to call Comcast to ask them what your plan is, then they'd tell you that you're subscribed to the Blast package and that you should already be seeing those speeds?

If so, then I guess I have another question: when this slow-down started, were there any changes on your end at all that could have caused this that would normally be expected to not have a negative impact like this at all?
It's a computer!
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It's a computer!
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post #40 of 68
Thread Starter 
Quote:
Originally Posted by TwoCables View Post
Do you mean that if you were to call Comcast to ask them what your plan is, then they'd tell you that you're subscribed to the Blast package and that you should already be seeing those speeds?

If so, then I guess I have another question: when this slow-down started, were there any changes on your end at all that could have caused this that would normally be expected to not have a negative impact like this at all?
Nothing has changed ever since I got the service like a year ago.
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