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Activation Trouble

post #1 of 3
Thread Starter 
Hi, I called the automated activation line to re-arm my key (too many activations). It's asking me to put in the Product ID code. First, it asks me to type in the first set of 6 digits. One problem; my product ID only has 5 in the first group. Entering the first value on the next group ends up in an error.

Any ideas?
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My System
(19 items)
 
  
CPUMotherboardGraphicsRAM
Core i7-7700k Asus Maximus IX Hero EVGA GTX 1080 Ti 16GB Corsair Vengeance LED 3200 
Hard DriveHard DriveHard DriveHard Drive
Samsung 960 Evo NVme Corsair Neutron GTX 240GB Mushkin Chronos 480GB Toshiba 1TB 
Hard DriveCoolingOSMonitor
OCZ Vertex 3 120GB NZXT Kraken X62 Windows 10 x64 Pro Dell S2716DG 
KeyboardPowerCaseMouse
Corsair K90 Corsair AX850 NZXT S340 Elite White Steelseries Rival 
Mouse PadAudio
Razer Goliathus Asus Xonar STX 
  hide details  
Reply
post #2 of 3
you sure your entering the correct code? It is the one on the COA they want.
post #3 of 3
Thread Starter 
Ah right, I got my copy from my University's MSDNAA. Would I need to speak with a representative?
My System
(19 items)
 
  
CPUMotherboardGraphicsRAM
Core i7-7700k Asus Maximus IX Hero EVGA GTX 1080 Ti 16GB Corsair Vengeance LED 3200 
Hard DriveHard DriveHard DriveHard Drive
Samsung 960 Evo NVme Corsair Neutron GTX 240GB Mushkin Chronos 480GB Toshiba 1TB 
Hard DriveCoolingOSMonitor
OCZ Vertex 3 120GB NZXT Kraken X62 Windows 10 x64 Pro Dell S2716DG 
KeyboardPowerCaseMouse
Corsair K90 Corsair AX850 NZXT S340 Elite White Steelseries Rival 
Mouse PadAudio
Razer Goliathus Asus Xonar STX 
  hide details  
Reply
My System
(19 items)
 
  
CPUMotherboardGraphicsRAM
Core i7-7700k Asus Maximus IX Hero EVGA GTX 1080 Ti 16GB Corsair Vengeance LED 3200 
Hard DriveHard DriveHard DriveHard Drive
Samsung 960 Evo NVme Corsair Neutron GTX 240GB Mushkin Chronos 480GB Toshiba 1TB 
Hard DriveCoolingOSMonitor
OCZ Vertex 3 120GB NZXT Kraken X62 Windows 10 x64 Pro Dell S2716DG 
KeyboardPowerCaseMouse
Corsair K90 Corsair AX850 NZXT S340 Elite White Steelseries Rival 
Mouse PadAudio
Razer Goliathus Asus Xonar STX 
  hide details  
Reply
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