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XFX HD 5870 keeps crashing

post #1 of 11
Thread Starter 
I bought a used 5870 here on OCN but I'm not having much luck with it.

During games I keep getting screens of death. (not blue)
The verticle lines of death, if you will. =P

I've used driver sweeper, uninstalled all Nvidia drivers.
I know the drill. I just had my 5770's working perfectly.
I've tried 10.11 & 10.10, but both of them cause GSOD's.

Should I keep trying different drivers? Or should I just contact XFX and see what they say?

Thanks in advance for your input,

- Matt
    
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post #2 of 11
If you bought it used then you're eligible for the double lifetime warranty.
I'd send it in to XFX for replacement.
Doesn't seem like a driver issue if your card is at stock.
post #3 of 11
Quote:
Originally Posted by Jaguarbamf View Post
I bought a used 5870 here on OCN but I'm not having much luck with it.

During games I keep getting screens of death. (not blue)
The verticle lines of death, if you will. =P

I've used driver sweeper, uninstalled all Nvidia drivers.
I know the drill. I just had my 5770's working perfectly.
I've tried 10.11 & 10.10, but both of them cause GSOD's.

Should I keep trying different drivers? Or should I just contact XFX and see what they say?

Thanks in advance for your input,

- Matt
Possible the original owner overvolted it too much and weakened the GPU enough for it to crash at stock clocks.

Luckily, it's XFX and you can probably RMA it with their awesome warranty.
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post #4 of 11
Thread Starter 
Quote:
Originally Posted by OverTheBelow View Post
Possible the original owner overvolted it too much and weakened the GPU enough for it to crash at stock clocks.

Luckily, it's XFX and you can probably RMA it with their awesome warranty.
That sounds pretty likely, but the Bios wasn't unlocked. So there really wouldn't have been much reason to overvolt?

When games use more than 70% of GPU load, the screen flickers a lot???
Usually the bottom half of the screen will turn black for a split second, then return to normal and repeat every few moments.
    
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post #5 of 11
Quote:
Originally Posted by Jaguarbamf View Post
That sounds pretty likely, but the Bios wasn't unlocked. So there really wouldn't have been much reason to overvolt?

When games use more than 70% of GPU load, the screen flickers a lot???
Usually the bottom half of the screen will turn black for a split second, then return to normal and repeat every few moments.
If you're getting grey screens of death on stock clocks and voltage at less than 100% GPU usage, chances are the card is damaged. Flickering might be to do with the new drivers, make sure you don't use 10.12 at the moment.

I mean, you could try raising the voltage a little (or lowering the clocks) as a temporary solution, but really you need to RMA it or get a refund or whatever.
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post #6 of 11
Thread Starter 
I just raised my voltage and I don't see the problem atm.
If I get another GSOD tonight I'll call XFX for an RMA.
    
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post #7 of 11
Your not alone. My 5850 just got replaced last week. My XFX 5850 was crashing a lot more then before.

Here's what I'm gonna do...I'm just going to wait for the release of 11.1 drivers and from what I've read it's supposed to help the 5000 series cards. Now a days the new drivers are made more for the 6000 series cards.

Today I tried what the XFX tech asked me to do and it didn't work! I guess all I can do is wait til tomorrow to see how the 11.1 drivers will turn out.

As of now I have in my Nvidia GPU and that card is working just fine.
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post #8 of 11
Thread Starter 
I upped the voltage to 1.225v and still GSOD'd. Not like I'm even demanding anything from it now. =P
Running Garry's Mod @ 1600x900 since 1920x1080 caused the screen to flicker almost non-stop. I'll be sending the card in ASAP. lol
    
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post #9 of 11
Thread Starter 
More bad news. I just called in to XFX to check the warranty status. Turns out it was never registered, so the double life-time warranty doesn't work. =P

Great.....
If I up the voltage to 1.350v, it runs smooth without too many problems. (with a slight downclock on speeds)
I'll need to call them again at 9PST to see if they'll still RMA the card for me, or if I'll have to contact the seller and return it.
    
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post #10 of 11
Quote:
Originally Posted by Jaguarbamf View Post
More bad news. I just called in to XFX to check the warranty status. Turns out it was never registered, so the double life-time warranty doesn't work. =P

Great.....
If I up the voltage to 1.350v, it runs smooth without too many problems. (with a slight downclock on speeds)
I'll need to call them again at 9PST to see if they'll still RMA the card for me, or if I'll have to contact the seller and return it.
You'll kill the chip pretty damn quickly if you run it at that voltage. We're talking weeks, maybe days.
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