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Question for R.A.T. 9 owners - slow to wake up?

post #1 of 43
Thread Starter 
Hi all. I purchased a RAT 9 recently and I'm trying to get clarification on a problem before I send it back. When I wake up the RAT from 'deep sleep' it takes 15+ seconds before the cursor will move.

I can see the mouse connects to the base right away as the light blinks when I click, but not when I move it.

Normal?
post #2 of 43
I wanted to voice my problem as well. I've had the R.A.T. 9 for about 2 weeks now and have already put a couple hundred hours on it.

The last week I've noticed it takes 15-60 seconds to wake up the cursor, as the buttons work right away.

-- scratch that -- as I was typing this the mouse went out completely. The lights stayed on but no reaction to anything.

I unplugged the USB to the wireless receiver and put it back in and everything is working fine now. Garble!

I hope Cyborg has an easy software update for this.
post #3 of 43
Thread Starter 
Thanks for the reply. I'm trying to find out if they all do this, but it sounds like yours may be even worse than mine. If I turn mine off with the switch and back on, then I have to unplug the base and put it back before it will connect again.

I think there would be a lot more noise on the internet if everyone had the problem, so I guess ours are just faulty.
post #4 of 43
Thread Starter 
I found out what the problem is... try waking the mouse up and move it on a piece of paper or anything other than your mouse mat. For me it wakes up right away on a plain bit of paper!

Looks like it doesn't see my Icemat very well

I knew the tracking wasn't right anyway and was waiting for reviews on the Razer Scarab before I buy one. Might have to take the plunge a bit sooner!
post #5 of 43
You know its funny I noticed this yesterday, as I picked the mouse up and ran the lense over my finger and it registered right away.

I put the mouse down on my trackpad and nothing... ***x?

I'm using a non-fabric, plastic ALLSOP pad that is *very clean*. Never had a problem once with other laser mice... this isn't the biggest bug but can be annoying.
post #6 of 43
I have the exact same problem. I created an account on here for this very post.

This is day 5 that I have used my mouse -- probably changed my battery out four or five times. I let it go into "hibernation" one night; and the next morning when I tried to wake it as usual (wiggle/click), it did not wake up...

Now every time I have to unplug the receiver. It's very frustrating.
post #7 of 43
I have a R.A.T. 5 wired mouse and I am experiencing a similar problem. When I start up my system, my mouse doesn't move the cursor, although the right click will work and bring up a window of options. After a while, possibly 15-60sec as the OP described, it will start working. I've had my mouse for several months now, but this phenomenon is recent. I thought perhaps there was a problem with the driver, so I deleted and re-installed everything but the problem persists. I'm wondering if a recent Flash upgrade or some other software is in conflict. My other cheap-o logitech wireless mouse works fine with the system. I love my RAT 5 mouse, it is so comfortable, but there's something fishy with the software driver, methinks.
post #8 of 43
Hi guys.

I've owned my RAT 9 since early December and I am having some of the same issues.

First, to be fair, I tried the Razer Mamba before the RAT 9 and it was even worse. It would go to sleep and I couldn't wake it up at all without reconnecting it.

Since I got the RAT 9, at first it would sometimes stop responding if I had to replace the battery. Reconnecting would correct.

I have since replaced my main board and now it's freezing randomly. I can be viewing a webpage and suddenly the pointer will no longer move. One day it did it twice in a couple of hours. At other times it can go a week without doing it at all.

I left three messages for Cyborg support, and finally they responded. The tech guy said he had it happen on him as well and that they were looking into it. I have just emailed him again, mentioning that considering it's basically the most expensive mouse on the planet I would think they could solve an issue like this.

There are no firmware updates available for it and no fixes (one guy said that if he leaves a PS2 mouse plugged into his system the RAT 9 seems to play nice). Something has to be done soon or I'm going to return this mouse for something else (in Manitoba the law states that if a customer cannot have a warranty issue resolved by the manufacturer then it's up to the merchant to solve the problem).

I have tried the Razer Mamba (as I mentioned) and found it quite funny that the battery only lasts 4-5 hours and then you HAVE to plug it in (don't we pay extra for wireless?), plus the wake up problem. I tried a Logitech G800, and it was great but suffered from the same battery problem (at least it uses a standard AA Nmh battery so you could swap it out), then I bought the RAT 9 and fell in love with it, up until it started having this problem.

I have not tried the MS Sidewinder 8. It looks like it could be pretty good, but I'm not enthused about the "vista only" button it has on it.

One last comment. The RAT 9 is very picky about the surface it's used on. If you Google it and read a few reviews you'll see that some of the reviewers had to swap out their expensive mouse pads because the RAT 9 didn't like them. I'm using a black cloth mouse pad, but the RAT 9 acts up on it a little once in a while, acting like an old ball and roller mouse when it gets dirty. Usually brushing off the pad and blowing in the sensor corrects the problem, but I am looking at replacing my pad now.

Considering how much this mouse cost, I think they could have included a pad with it. Maybe if these companies didn't spend so much money on the packaging (which just gets thrown away anyway) they could put more resources into actually making them work properly.
Nukeyork
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Nukeyork
(25 items)
 
  
CPUMotherboardGraphicsGraphics
Intel Core i5 2500K ASUS P8Z68-V PRO Radeon HD6970 Radeon HD6950 
RAMHard DriveHard DriveHard Drive
8G G.Skill Sniper 1600MHz Corsair Force Series SSD 120GB Patriot Inferno SSD 60GB Corsair Force Series SSD 60GB 
Hard DriveOptical DriveCoolingOS
Western Digital WD10EALS 1TB ASUS BW-12B1ST Blu-ray RW Corsair H100 Windows 7 64 pro 
MonitorMonitorKeyboardPower
Samsung S27A950D LED 3D 120Hz 1080p ASUS VK278Q LED 1080p Razer BlackWidow Ultimate Corsair AX750 
CaseMouseMouse PadAudio
Corsair 600T Modified RAT 9 Saitek Cyborg On Board 
OtherOtherOtherOther
Logitech G13 Thermaltake X 5G Superspeed USB 3.0 Hard Drive ... Logitech Driving Force GT Steering Wheel Thrustmaster T.Flight Hotas X Joystick 
Other
AeroCool Strike X Fan Controller 
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Reply
post #9 of 43
Cursor issues are my problem - when i hold the mouse dead still (as dead as i can) and left click away on a blank space on the desktop the cursor moves so much - within about 50 clicks it's moved about 20mm down and right - i originally noticed the problem occurring on a cheap generic mouse pad i had so i bought a Saitek (Cyborg V1) mouse pad - made by the very people who made the mouse - and it's worse...!!!
on the website they state to try disable this and that but nothing i do seems to keep it still - it sucks when i'm trying to precision draw in photoshop

anyone any ideas as to what mouse pad would work or that does work for them?
post #10 of 43
Anyone tried to contact Saitek about this problem?
Yep, Aeris died
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Yep, Aeris died
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Intel i5-2500K @4.8 Ghz ASUS Maximus IV Extreme EVGA GTX 580 SC Corsair Vengeance LP 4 x 4 GB 
Hard DriveHard DriveCoolingOS
Crucial RealSSD C300 WD Caviar Black Asetek 760GC Windows 7 
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