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Question for R.A.T. 9 owners - slow to wake up? - Page 3

post #21 of 45
Quote:
Originally Posted by Mergatroid;12537792 
Hi guys.

I've owned my RAT 9 since early December and I am having some of the same issues.

First, to be fair, I tried the Razer Mamba before the RAT 9 and it was even worse. It would go to sleep and I couldn't wake it up at all without reconnecting it.

Since I got the RAT 9, at first it would sometimes stop responding if I had to replace the battery. Reconnecting would correct.

I have since replaced my main board and now it's freezing randomly. I can be viewing a webpage and suddenly the pointer will no longer move. One day it did it twice in a couple of hours. At other times it can go a week without doing it at all.

I left three messages for Cyborg support, and finally they responded. The tech guy said he had it happen on him as well and that they were looking into it. I have just emailed him again, mentioning that considering it's basically the most expensive mouse on the planet I would think they could solve an issue like this.

There are no firmware updates available for it and no fixes (one guy said that if he leaves a PS2 mouse plugged into his system the RAT 9 seems to play nice). Something has to be done soon or I'm going to return this mouse for something else (in Manitoba the law states that if a customer cannot have a warranty issue resolved by the manufacturer then it's up to the merchant to solve the problem).

I have tried the Razer Mamba (as I mentioned) and found it quite funny that the battery only lasts 4-5 hours and then you HAVE to plug it in (don't we pay extra for wireless?), plus the wake up problem. I tried a Logitech G800, and it was great but suffered from the same battery problem (at least it uses a standard AA Nmh battery so you could swap it out), then I bought the RAT 9 and fell in love with it, up until it started having this problem.

I have not tried the MS Sidewinder 8. It looks like it could be pretty good, but I'm not enthused about the "vista only" button it has on it.

One last comment. The RAT 9 is very picky about the surface it's used on. If you Google it and read a few reviews you'll see that some of the reviewers had to swap out their expensive mouse pads because the RAT 9 didn't like them. I'm using a black cloth mouse pad, but the RAT 9 acts up on it a little once in a while, acting like an old ball and roller mouse when it gets dirty. Usually brushing off the pad and blowing in the sensor corrects the problem, but I am looking at replacing my pad now.

Considering how much this mouse cost, I think they could have included a pad with it. Maybe if these companies didn't spend so much money on the packaging (which just gets thrown away anyway) they could put more resources into actually making them work properly.

It is funny, you guys don't use a cheap mouse and buy a super expensive mouse, but it is worse than a cheap one.
post #22 of 45
I have no issues, it is overly sensitive to hair and fibers in the lens but can't complain about that. When I wake mine up I do little circles with the mouse for a 2 or 3 seconds and it syncs with the cursor and away we go. I still think it's the best mouse going, it could stand for some improvements but they all can.

I have a black R.A.T. 9.
Angry Monster
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Angry Monster
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post #23 of 45
Kind of unrelated, but did anyone elses mouse scroll break? Mine spins, but the axle connecting it to the sensor is snapped.
post #24 of 45
Quote:
Originally Posted by Ashgan;15056677 
Laser is completely dead now -_-'

Just saw this thread now.

I'm on my 2nd RAT 9.

The first one started to take a long time to wake and after 2 weeks with these symptoms getting worst (it was taking more and more time to wake up) the laser went dead. All the other buttons worked.

The store where I bought replace it at no cost (under warranty).

This 2nd one is working fine until now.

So, I think that when these symptoms start, get ready for a replacement.
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Home & Office
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post #25 of 45
Quote:
Originally Posted by quasar;15112158 
Just saw this thread now.

I'm on my 2nd RAT 9.

The first one started to take a long time to wake and after 2 weeks with these symptoms getting worst (it was taking more and more time to wake up) the laser went dead. All the other buttons worked.

The store where I bought replace it at no cost (under warranty).

This 2nd one is working fine until now.

So, I think that when these symptoms start, get ready for a replacement.

Not what i want to hear at all!!! My RAT 5 has had a slow wake up since day 1. It makes me mad that no review i read mentioned this problem that "EVERYONE" seems to have. Lesson learned, stay away from MADCRAP Hardware.
post #26 of 45
Quote:
Originally Posted by bootyhead;15287162 
Not what i want to hear at all!!! My RAT 5 has had a slow wake up since day 1. It makes me mad that no review i read mentioned this problem that "EVERYONE" seems to have. Lesson learned, stay away from MADCRAP Hardware.

I think that this happens to the very first batches of this R.A.T.'s.

My 2nd one is working like a charme.
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Home & Office
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OSMonitorMonitorKeyboard
Win 10 x64 Pro Samsung PX2370 Asus ROG SWIFT PG348Q Roccat Ryos MK Pro 
PowerCaseMouseMouse Pad
Corsar AX1200 Cooler Master HAF922  Cyborg R.A.T. Pro X Cyborg V.5 
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post #27 of 45
Quote:
Originally Posted by quasar;15289738 
I think that this happens to the very first batches of this R.A.T.'s.

My 2nd one is working like a charme.

How long is the warranty on it? I have had min less then i year. Did you RMA it or return it to where you bought it? Edit (never mind i see that in your last post) Thanks in advance.
post #28 of 45
Okay everyone, I have been having this problem for a loooong time. I love this mouse... when it works. I have searched every possible forum for a fix and no one, not even the idiots at madcats/saitek/whatever could help me.

Now here's the fix. It's simple (which is the worst part). When your mouse laser won't start up: Press windows key to enter start bar > All programs > Smart Technology > Profile editor. Opening this will wake your mouse up properly and get the laser going. you will never have this problem again.

I can't believe it took so long to find it hahaha. I hope this works for everyone. Let me know how you all go. smile.gif
post #29 of 45
Quote:
Originally Posted by Oni14 
Now here's the fix. It's simple (which is the worst part). When your mouse laser won't start up: Press windows key to enter start bar > All programs > Smart Technology > Profile editor. Opening this will wake your mouse up properly and get the laser going. you will never have this problem again.

Is this fix for dead sensor or for slow wake up?
I'm still looking for a way to fix the long wake up problem. I looked at the bottom through a digital camera and the lasers were on as soon as I turned on the mouse.
post #30 of 45
I have the same problem with my rat 9... The button works, the cursor isn't. I have to move the mouse quite hard to get this thing working. VERY annoying...
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zYx
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i7-5960X @ 4.7 GHz ASUS Rampage V Extreme GTX 1080 GTX 1080 
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WD WD WD Liquid Cooling 
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Windows 10 Pro 64-bit DELL UP3214Q DELL U3011 DELL U3011 
KeyboardPowerCaseMouse
Logitech, G19s Cooler Master Silent Pro Gold 1200W Cooler Master Cosmos II RAT 9 
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Overclockers UK Bose Companion 5, YAMAHA RX-V467, Wharfadale 9.... 
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