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Recommend a webhost (or a reliable review site)?

post #1 of 8
Thread Starter 
Hey,

I kinda left it to the last minute, but I need a new webhost. It's for a small business, low traffic on an e-commerce system (currently been running Magento). I'm migrating away from JustHost because I'm not particularly happy with them.

I've been looking at three of the big firms: BlueHost, HostMonster and HostGator. Problem is that I can't seem to find any modern reviews that don't seem blatantly biased.
BlueHost and HostMonster are both the same company, and the general consensus is that they were good pre-2010, but are terrible now with their policies and service quality. Hostgator is getting consistently good reviews, but they all seem extremely biased, suggesting that there's an affiliation link system going on there.

In addition to those, I've also looked at NetFirms, since I'm currently transferring the domain registration over to them too (JustHost was handling the domain registration through eNom, but I've switched registrars to Netfirms).
Netfirms doesn't offer any of the unlimited packages, but their Standard plan comes with pretty much everything I need and are UK based as well.

Another possibility is HostPapa, which offers the unlimited package cheaper than Netfirms standard package.


So I'm not sure what to go for? Any suggestions?
Or, any reliable review sites that aren't biased towards a particular provider?
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post #2 of 8
Have heard good things about HostPapa, although I have never personally used them.
    
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post #3 of 8
Thread Starter 
Quote:
Originally Posted by Jonesey I7 View Post
Have heard good things about HostPapa, although I have never personally used them.
Good to hear. Given their price, it's most likely that I'll go with that one. Even though I'm "admin", it's still my brother's company so he gets the final say and he'll probably pick the cheapest available.
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post #4 of 8
Don't get a host that offers unlimited resources. It's more of a marketing thing than anything useful. Here's why:

- People will rarely go over their limits. (As an example, Netfirms gives 500GB of bandwidth per month on their lowest plan, why would you need more?)
- The important limits are not space and bandwidth, but concurrent web and database connections.
- Hosts that offer unlimited resources will usually have many people abusing the resources, causing issues for other people on the shared platform
- Almost every host has a fair use policy in their TOS which pretty much makes the "unlimited" word useless

Edit: I also forgot to mention that an application like Magento requires a host with a very good database backend. It's a very heavy PHP/Mysql app. Honestly, I'd stay away from shared web hosts unless you know Magento is properly supported on their servers.
Edited by darius_m5 - 1/26/11 at 4:35pm
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post #5 of 8
How much bandwidth/disk does the site currently use? I recommend avoiding the 'large hosts that offer unlimited or terabytes etc'

The hosts that haven 'unlimited bandwith' also have 'very limited CPU/ram usage' aka, you start using much bandwidth on their cram-packed servers they suspend you.

https://montecarlohosting.net/ Is my current host, been with them for like 4-5 years now I think. very stable/reliable etc.
    
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post #6 of 8
Thread Starter 
Quote:
Originally Posted by darius_m5 View Post
Don't get a host that offers unlimited resources. It's more of a marketing thing than anything useful. Here's why:

- People will rarely go over their limits. (As an example, Netfirms gives 500GB of bandwidth per month on their lowest plan, why would you need more?)
- The important limits are not space and bandwidth, but concurrent web and database connections.
- Hosts that offer unlimited resources will usually have many people abusing the resources, causing issues for other people on the shared platform
- Almost every host has a fair use policy in their TOS which pretty much makes the "unlimited" word useless

Edit: I also forgot to mention that an application like Magento requires a host with a very good database backend. It's a very heavy PHP/Mysql app. Honestly, I'd stay away from shared web hosts unless you know Magento is properly supported on their servers.
When it comes to Netfirms and HostPapa, it really just comes down to price, unless I can find solid information saying that one is more reliable than the other. So far, I've not seen any host that states connection limits up-front.
I checked out HostPapa's FUP and it seems fair enough, though it doesn't specify any figures, with the exception of defining excessive server resource usage as using more than 1% of CPU usage for more than 60 seconds.

As for Magento, I know it's a very heavy script compared to OpenCart and the likes, but it's what my brother is comfortable with using, and it worked fine on JustHost (which was one of those "unlimited everything" hosts).

Quote:
Originally Posted by uberjon View Post
How much bandwidth/disk does the site currently use? I recommend avoiding the 'large hosts that offer unlimited or terabytes etc'

The hosts that haven 'unlimited bandwith' also have 'very limited CPU/ram usage' aka, you start using much bandwidth on their cram-packed servers they suspend you.

https://montecarlohosting.net/ Is my current host, been with them for like 4-5 years now I think. very stable/reliable etc.
Honestly, I doubt that the site uses more than 1GB of bandwidth p/m. In regards to capping, the site is really quite small and I don't forsee any sudden growths, so as long as the host can keep the site online, it should be alright. Even with Magento on my previous host, I never ran into the problem of being capped or suspended.

But thank you for the link; their prices seem in-line with Netfirms, so it's a possibility but between the two, I'm more inclined towards Netfirms since they offer more disk space and are UK based. Even though MonteCarlo offer five times more bandwidth, the probability of even coming close to Netfirms bandwidth limits are slim to none.
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post #7 of 8
One more thing, Netfirms is based in Toronto, Canada, not the UK. All of their servers reside in Canada.
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post #8 of 8
Thread Starter 
Quote:
Originally Posted by darius_m5 View Post
One more thing, Netfirms is based in Toronto, Canada, not the UK. All of their servers reside in Canada.
Yeah, I should I have said "they have a base in the UK", rather than that they are based in the UK. Their datacentre is in Markham, Ontario, but they do have UK department with local support.
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