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Stuck pixel....

post #1 of 12
Thread Starter 
Just took possession of a i-inc 28" monitor. Noticed there is one bright stuck pixel towards the bottom of the screen. It is bright enough that it is easily noticeable. Before I go through the hassle of exchanging, do you know if for one stuck pixel the dealer will do anything?

Bought it via amazon from circuitcity on Jan 21, 2011.
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post #2 of 12
Have you tried rubbing it?
Also try this
J Screen Fix
post #3 of 12
Check the return policy.
I'd try "unsticking" it with one of those flashy videos before trying to return it though.
-Cap beat me to the punch.
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post #4 of 12
I don't know, all I can do is spew information from my mouth.

CircuitCity/CompUSA were bought by TigerDirect. You MAY be able to exchange it PHYSICALLY at one of the stores if you live by one.

www.compusa.com Use the store locater or possibly call them asking if they would be able to take it since it technically came from the same company.
post #5 of 12
Quote:
Originally Posted by Awaz View Post
Just took possession of a i-inc 28" monitor. Noticed there is one bright stuck pixel towards the bottom of the screen. It is bright enough that it is easily noticeable. Before I go through the hassle of exchanging, do you know if for one stuck pixel the dealer will do anything?

Bought it via amazon from circuitcity on Jan 21, 2011.
Most companies consider 3 the limit before its defective. wouldnt hurt to try though
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post #6 of 12
Quote:
Originally Posted by Capwn;12169950 
Have you tried rubbing it?
Also try this
J Screen Fix

I stare at that for fun sometimes...
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post #7 of 12
If you bought it from Amazon, you can return it for a replacement, right? You can also try programs that are designed to warm up a pixel and it might start working. I'd try that first.

On a side note, I had a stuck pixel and tried everything. It eventually fixed itself in a year. There is always a chance that you can fix it.
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post #8 of 12
Thread Starter 
Tried rubbing it - no dice....trying out the J screen fix now. So, it just shows a white window? Just want to make sure it is running right for me.
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Wife's bane
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post #9 of 12
Quote:
Originally Posted by Awaz View Post
Tried rubbing it - no dice....trying out the J screen fix now. So, it just shows a white window? Just want to make sure it is running right for me.
No it should be a multi color plethora of random dots.... Its just a java applet.. Got Java installed?
post #10 of 12
Thread Starter 
J Screefix apparently did not work. There was another small one to the right bottom corner of the screen. It seemed to got fixed with J Screen. But this one wont even budge. Interestingly, it is pretty bright and noticable - not like the other one where I had to kinda squint to even see it. Is there anything like (noob alert) missing a pixel completely and backlight shining through? Or is it possible that a cluster of pixel is missing at the same spot - maybe two? I do not want to paint a overblown picture - you can kinda see it starting from a light grey backdrop to pretty prominent on a dark backdrop.
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Optical out to Sony receiver; Deftech Monitor 3... 
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Wife's bane
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CPUMotherboardGraphicsRAM
i5-3570K @ 4.5 Ghz Gigabyte Z77 UD3H HIS R9-290 8 GB Samsung Wonder RAM 
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Crucial SSD for OS Samsung Spinpoint F3 Asus XSPC water block, 360 radiator, and 720 reservo... 
CoolingOSMonitorKeyboard
GPU cooling - XSPC Razer full GPU blocks Win 7 Home Premium Asus PB278Q 2560 X 1440p ISP Logitech G15 
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NZXT Hale90 V2 NZXT Switch 810 Logitech G500 Steelseries QcK 
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Optical out to Sony receiver; Deftech Monitor 3... 
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