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post #21 of 34
Of course they can't guarantee a 5770 with two crossfire connectors. They stopped producing reference boards almost a year ago.
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post #22 of 34
Tell them u want want you paid for , what is rightfully yours !!! storys like this piss me off , for god sake missing screws ? 2A post error ? and now your waiting for the 3rd replacement ???? take this issue further man , sue the bastards .

Atleast you now know xfx is a brand to stay clear from , i have never heard a good story about them its always about someone having to rma their card or they were built cheaply or there supports is horrible .. No one should buy from these guys and set them broke , wont have to worry about **** companys like xfx no more .. Stick to more reputable brands like asus , gigabyte , sapphire .. Rarely have issues with these cards , nor do they come with missing screws .

Hopefully they wont be around in the future , or they can pull their socks up and make a better company of themselves .. quality , not quantity .
Edited by Xristo - 1/27/11 at 10:03pm
    
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post #23 of 34
Quote:
Originally Posted by sLowEnd View Post
Of course they can't guarantee a 5770 with two crossfire connectors. They stopped producing reference boards almost a year ago.
at least this man has sense.
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post #24 of 34
Quote:
Originally Posted by wumpus View Post
at least this man has sense.
Why dont they produce reference boards anymore ? i wonder why .. The other brands took over the market .
    
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post #25 of 34
I bought an xfx card today.... its kinda like playing russian roulette with video cards when you go with them but sometimes its worth the chance if the price is right.
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post #26 of 34
I miss BFG Tech TBH

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post #27 of 34
Im gonna put on my flame suit but I really like HIS. Never ever had a problem with them and use their cards a lot.
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post #28 of 34
Quote:
Originally Posted by Xristo View Post
Why dont they produce reference boards anymore ? i wonder why .. The other brands took over the market .
exactly.....but honestly he cant complain about it because they probably legitimately dont have them in stock at the warehouse anymore...
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post #29 of 34
Quote:
Originally Posted by wumpus View Post
exactly.....but honestly he cant complain about it because they probably legitimately dont have them in stock at the warehouse anymore...
Thats fair enough then , though waiting for the 3rd replacement would suck i feel for him .. I would ask them for something better for wasting my time and giving me cheap products .. A massive company like xfx shouldnt go down like replacing peoples cards with faulty ones with screws missing !! i would be pissed off , and so you should be ! have you spoke ur mind to xfx support ? what have they said to u ? dont be scared to have your say mate , scare these people abit .. its getting rediculous .
    
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post #30 of 34
I've only had one issue with my first 4870 from them. I contacted their tech support and got a reply within TWO HOURS. After they figured out there was something off with the BIOS they had a new one out within a couple of days. Reflash and has been working perfectly ever since.

The tech support was professional and expedient, no problems.

Also, I think that a lot of you FAIL TO READ the terms of the warranty.

Quote:
Originally Posted by XFX
XFX or its authorized representative will repair any XFX-branded hardware products returned to us that prove to be defective in materials or workmanship. If XFX or its authorized representative is not able to repair the product, we will replace it with a comparable product that is new or refurbished.
So that means, that if they're out of stock of an identical replacement, then they will replace it with something as good or better.

OP, try to get a hold of them and make sure that you make them understand that this card was the third card of a tri-fire getup and that you NEED to have a double CFX connector.

Also, when you submitted your RMA did you let them know you're running a crossfire system? (IIRC, there is a provision for that in their RMA form.)

EDIT:
Quote:
Originally Posted by Xristo View Post
Thats fair enough then , though waiting for the 3rd replacement would suck i feel for him .. I would ask them for something better for wasting my time and giving me cheap products .. A massive company like xfx shouldnt go down like replacing peoples cards with faulty ones with screws missing !! i would be pissed off , and so you should be ! have you spoke ur mind to xfx support ? what have they said to u ? dont be scared to have your say mate , scare these people abit .. its getting rediculous .
You have to understand that it most likely is not XFX that repairs the cards, but rather a 3rd party.
Edited by BlackOmega - 1/28/11 at 4:56pm
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