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Xfx rma

post #1 of 37
Thread Starter 
Just gonna log my XFX RMA in case anyone is interested. So far I told them my artifacts problem and they sent me my RMA number. I just shipped it today. I hope it doesn't take too long. Right now I have my G9x and G19 connected to my netbook which is connected to my monitor. Best setup EVER.
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post #2 of 37
If its dead, wonder what youll get.
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post #3 of 37
Thread Starter 
Wouldn't they give me the same card. I see others got other 2 cards for crossfire but my motherboard can't handle that because I have a network adapter. Why is XFX the only one that shows 5970 on newegg?
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post #4 of 37
eww xfx , goodluck .
    
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post #5 of 37
Good luck, fellow XFX owner.
 
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post #6 of 37
I have RMA'd twice. Both time I received a brand new replacement. I had the first version of 5870's when they came out. I received the there second version instead. Is that better, no not to me cause I like the first one better. The fan was in the rear versus the middle. My RMA experiences has been good. I have 3 5870's and ALL THREE have needed RMA for the fan bearing. The third is about to be sent back.
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post #7 of 37
Quote:
Originally Posted by SAMOEDADDY View Post
I have RMA'd twice. Both time I received a brand new replacement. I had the first version of 5870's when they came out. I received the there second version instead. Is that better, no not to me cause I like the first one better. The fan was in the rear versus the middle. My RMA experiences has been good. I have 3 5870's and ALL THREE have needed RMA for the fan bearing. The third is about to be sent back.
the fan bearings went in 3 cards ? *** thats not a good sign for xfx .. these stories keep getting worse ! u should not have to rma a card , let alone 3.. simple .. I never have , the way i overclock im suprised i havent but i have a simple conclusion as to why i havent .. its not xfx .
    
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post #8 of 37
Quote:
Originally Posted by Xristo View Post
the fan bearings went in 3 cards ? *** thats not a good sign for xfx .. these stories keep getting worse ! u should not have to rma a card , let alone 3.. simple .. I never have , the way i overclock im suprised i havent but i have a simple conclusion as to why i havent .. its not xfx .
That is what I told them. And it has almost been right for timing, when I get one back the other seems to go out. There RMA experience has been fine, but the card quality has NOT. Not only have I had to pay the shipping, for a product that still should run fine, but I have gotten cards back that I didnt really care for. Specs are the same, but with the fan in the middle they run hotter and I have not been happy with that. So the horror stories of RMA rejection I just dont see it. They have been very good infact. IN FACT, unlike eVGA when I had to send an invoice, they never have asked for one.

BUUUUUT, the quality has been very, very bad. 3 for 3 has not been good.
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post #9 of 37
Thread Starter 
The card has finally arrived at XFX and am now awaiting a response. I see the card has been taken down from Newegg along with the rest. If they have to replace my card, what do I get?
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post #10 of 37
they should give you something just as fast if no 5970's are available for some reason. :/

I am RMA'ing my 5850 today since the fan on it is about to die :/ it got all noisy and didnt cool as well. it would be sweet if they were out of 5850's and sent me a 6870
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