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Xfx rma - Page 2

post #11 of 37
Good luck, you're going to need it. A friend of mine RMA'd an XFX 5970 BE 4GB model. They kept trying to send him back the 2GB regular version, with their customized PCB back. I started an RMA on my XFX 4890 at one point (reference model), but I found out the problem was elsewhere. But they were telling me I was going to get one of their non-reference 4890's back (aka, the bad batch). Or a 5770, which is a DOWNGRADE.

I've seen a very select few "win" stories about RMA'ing with XFX. The rest are usually horror stories.

My advice....sell the card you get back. Whatever it may be. Buy something else that is NOT XFX. Since you'll already have no GPU anyway.
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post #12 of 37
Thread Starter 
XFX finally responded and said that the card was faulty and that they would send me a message shortly for completing the RMA.
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post #13 of 37
Thread Starter 
Ok they sent me the following message:

"We have despatched your recent returns ref: XXXXXXXXX via www.fedex.com with tracking reference: XXXXXXXXXXXXX. If you have any queries regarding this action - please send a message to the support team. Thank You. XFX Support Team"

I'm guessing they're giving me the same GPU.
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post #14 of 37
Tell us how it goes. Try not to let the anecdotal extremists try to worry you
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post #15 of 37
Yeah definitely keep us upto date on what you got back...
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post #16 of 37
yea let every one know what you get back
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post #17 of 37
Quote:
Originally Posted by Orli155 View Post
Ok they sent me the following message:

"We have despatched your recent returns ref: XXXXXXXXX via www.fedex.com with tracking reference: XXXXXXXXXXXXX. If you have any queries regarding this action - please send a message to the support team. Thank You. XFX Support Team"

I'm guessing they're giving me the same GPU.
Omg that was so fast. Took me 2 months to get my replacement....
post #18 of 37
Thread Starter 
This is what XFX sent me
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post #19 of 37
Yeh, last two rma's for me have been retail boxed 5970's.
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post #20 of 37
Quote:
Originally Posted by Orli155 View Post
This is what XFX sent me
Did u send in a 5970 ? and got one back ? nice ...
    
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