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Xfx rma - Page 4

post #31 of 37
Thread Starter 
Ha ha yeah. I was more concerned about what I was gonna get back instead of them having bad service. They gave me everything that came with the fist one I got. Badge and all.
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post #32 of 37
Quote:
Originally Posted by Orli155 View Post
Well comes to no surprise. It says right on they're RMA instructions that every card they send back will be refurbished. It also said they wouldn't send it in retail packaging .

EDIT: If I register this card, I get lifetime warranty again right?
If it comes in a retail box with the circular retail tape pieces on the box keeping it closed and it has all the accessories, it is a retail box.
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post #33 of 37
Thread Starter 
Quote:
Originally Posted by joemaniaci View Post
If it comes in a retail box with the circular retail tape pieces on the box keeping it closed and it has all the accessories, it is a retail box.
Yes, but on the back of the card there's 2 stamps. One that says "Test Pass 328" and "Test Pass (something)"
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post #34 of 37
So? You think they don't test new cards before they leave the factory?
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post #35 of 37
Glad they ACTUALLY took care of a customer for once. Did you get a reference or a non-reference card back? What did you send them? (Yes, there are non-reference 5970's floating about from XFX.)

Does your replacement card work correctly?
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post #36 of 37
XFX rma!?!?! I went through 2 5850's. The 1st one sent to me was refurbished 5850 and was dead out of the box. The damn card was just dead! The 2nd 5850 was in it's usual retail box sealed perfectly like it just left the manufacturer.

I've had it in my rig since Wednesday evening and been using drivers 11.1 with no issues at all. The card is brand new. At least XFX took care of me. I'm ok now. I had my old reliable EVGA GPU in my rig as back up and it worked fine. During that time I put in a GTX 480 for fun and that card worked just fine as well!!

I'm just happy my rig is up and running strong now. Props to XFX for stepping up and taking care of me.
Edited by wickedout - 2/11/11 at 11:24pm
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post #37 of 37
Thread Starter 
Quote:
Originally Posted by pioneerisloud View Post
Glad they ACTUALLY took care of a customer for once. Did you get a reference or a non-reference card back? What did you send them? (Yes, there are non-reference 5970's floating about from XFX.)

Does your replacement card work correctly?
How do you know if its reference or not? I asked a while ago on this thread. Yes, the card works fine.
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