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Weird internet problem

post #1 of 7
Thread Starter 
Hey OCN, got a bit of an odd problem with an internet connection.

Here's a little description:
We have two Billion routers, and both are able to connect to the ISP that we use, which is TPG (Both show as being connected to the service)
However, if we try and go onto the internet with two different laptops, neither can get on.
One of them responds with finding an unidentified network, whilst the other is just unable to load any webpages. This is despite it using ethernet or WiFi.

However, a desktop computer running with ethernet is able to surf the net, whilst the wireless connection also returns with an unidentified network.

The two Billion Modems we have are:
Billion 7300GA
Billion 7401VGP R3 (This is also a VOIP modem)
Swifty <3
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Swifty <3
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post #2 of 7
First, open command prompt from one of the problem laptops. While in cmd, you'll need to run an ipconfig command to make sure you're seeing the gateway and that the dhcp in the router has correctly assigned you an IP address.
The King
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The King
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2 Seagate Barracuda 7200 3Gb/s 1TB each LG sata dvd+rw windows 7 ultimate x64 Dell 2005fpw/Samsung Syncmaster 
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post #3 of 7
Thread Starter 
Quote:
Originally Posted by kingofyo1 View Post
First, open command prompt from one of the problem laptops. While in cmd, you'll need to run an ipconfig command to make sure you're seeing the gateway and that the dhcp in the router has correctly assigned you an IP address.
Thank you, my good sir. <3
Another question, we seem to have both laptops' wireless and wired connections up and running. The strange this is, the desktop's wireless card is still unable to acquire a network address on the home network. Any ideas as to why this is happening?
Swifty <3
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Swifty <3
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-2500k ASUS Maximus IV Gene-Z N570GTX Twin Frozr III Power Edition/OC 8GB Corsair Vengeance  
Hard DriveOptical DriveCoolingOS
Seagate 1TB 32MB @ 7,200 RPM ASUS 12DR something Corsair H60 in Push/Pull with 2xAP15 Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Samsung P2370H Das Model S Professional Corsair TX-650 Antec 902 with AP15's  
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post #4 of 7
is the home network MAC linked? that could be the issue, also make sure you have the correct WPA or WEP information input into the connection for the desktop.. without remoting in, thats pretty much all I can tell
The King
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Phenom II 1090T BE Asus M4A89GTD PRO MSI GTX 460 1gb underwater Corsair XM3 1333 10660 MHz(8 gb) 
Hard DriveOptical DriveOSMonitor
2 Seagate Barracuda 7200 3Gb/s 1TB each LG sata dvd+rw windows 7 ultimate x64 Dell 2005fpw/Samsung Syncmaster 
KeyboardPowerCaseMouse
logitech g15 v1 XFX 850w Black Edition Corsair 800D Microsoft Sidewinder 
Mouse Pad
Banshee Pad 
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The King
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CPUMotherboardGraphicsRAM
Phenom II 1090T BE Asus M4A89GTD PRO MSI GTX 460 1gb underwater Corsair XM3 1333 10660 MHz(8 gb) 
Hard DriveOptical DriveOSMonitor
2 Seagate Barracuda 7200 3Gb/s 1TB each LG sata dvd+rw windows 7 ultimate x64 Dell 2005fpw/Samsung Syncmaster 
KeyboardPowerCaseMouse
logitech g15 v1 XFX 850w Black Edition Corsair 800D Microsoft Sidewinder 
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Banshee Pad 
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post #5 of 7
go to cmd and type ipconfig/release
then wait for sometime switch off ur router make sure all lights are off and turn it on again...then
again go to cmd type ipconfig/renew......
then let it renew then type ipconfig/all
and see if the dhcp is enabled and ur default gateway is set correctly.....
post #6 of 7
Thread Starter 
Thanks everyone, but the solution was so simple that I am facepalming so hard that I didn't see it.

McAfee's Firewall didn't allow the network card's controller access to the network -_-

Thanks to everyone who helped!
Swifty <3
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-2500k ASUS Maximus IV Gene-Z N570GTX Twin Frozr III Power Edition/OC 8GB Corsair Vengeance  
Hard DriveOptical DriveCoolingOS
Seagate 1TB 32MB @ 7,200 RPM ASUS 12DR something Corsair H60 in Push/Pull with 2xAP15 Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Samsung P2370H Das Model S Professional Corsair TX-650 Antec 902 with AP15's  
MouseMouse PadAudio
Razer Mamba SteelSeries QcK+ Logitech Z-323 
  hide details  
Reply
Swifty <3
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-2500k ASUS Maximus IV Gene-Z N570GTX Twin Frozr III Power Edition/OC 8GB Corsair Vengeance  
Hard DriveOptical DriveCoolingOS
Seagate 1TB 32MB @ 7,200 RPM ASUS 12DR something Corsair H60 in Push/Pull with 2xAP15 Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Samsung P2370H Das Model S Professional Corsair TX-650 Antec 902 with AP15's  
MouseMouse PadAudio
Razer Mamba SteelSeries QcK+ Logitech Z-323 
  hide details  
Reply
post #7 of 7
lol btw gud to hear ur problems solved......
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