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MSI GTX 460's - 0X116 Errors

post #1 of 14
Thread Starter 
I have two MSI Hawk GTX 460's in SLI on an ASUS Rampage III Formula motherboard and just recently I have been having games lock up on me before they even fully load.

When I check the even viewer I get one of two errors:

1) BugCheck 0x116

2) Nvlddmkm (The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.)

I've tried to remedy this by bumping up the IOH voltage on my board, but the higher I get the IOH voltage the quicker games or any other 3D application will crash. If I leave IOH voltage at Auto, I can get a few minutes through a game, but if I bump it up, then I usually don't even make it past loading screens.

I thought that this error indicated a low IOH voltage, but changing it just doesn't seem to help at all and I'm starting to get the nagging suspicion that one or both of my cards is gasping it's last few breaths here.

Any ideas on how I might resolve this or at least narrow it down other than driver swaps, which I've done ad nauseum?
post #2 of 14
Thread Starter 
I have updated my BIOS to the 0505 version.

I updated my RAID drivers, but my primary drive is an SSD with the OS and games on it. My RAID is just a music/movies/other stuff repository.

The only overclocking I ever did on these GPU's was the factory overclock that they already came loaded with. One of the first things I did when I stared seeing these issues was monitor the temperatures and downclocking to reference standards. The temps on GPU1 never get higher than 45C and the temps on GPU2 never get higher than maybe 38C. The MSI Hawk coolers are a beast at keeping them cool.

I updated the GPU drivers to the newest version from the NVIDIA website, then I rolled back to the previous drivers, then I rolled back to the first drivers that were released for the card. All three sets of drivers crash and I am properly loading the drivers after driver sweeping and loading in safe mode.

If a dump of the bugcheck would be helpful, then I can post it here when I get back from work. I can't make heads or tails of them when I read them.
post #3 of 14
How long has you been running those corsair pieces at those timings?
    
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cm novatouch w/ pbt caps. evga 1200 p2 lian li pc-9f nixeus revel 
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post #4 of 14
Thread Starter 
Quote:
Originally Posted by rmp459 View Post
How long has you been running those corsair pieces at those timings?
Ooops . Thanks for catching that. I have had them running at exactly the manufacturers specifcation since I got them which is 8-8-8-24 instead of what I fat fingered.
post #5 of 14
Thread Starter 
I'm not even sure what I'm looking at here, but this is the dump file that it generated. Took me a while to figure out how to use the Windows Debugger tool. lol

-----------------------------------------------------------------
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\\Windows\\Minidump\\013111-11091-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


Symbol search path is: SRV*C:\\Windows\\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\\Test; C:\\Windows; C:\\Windows\\system32
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0324b000 PsLoadedModuleList = 0xfffff800`03488e50
Debug session time: Mon Jan 31 12:04:24.228 2011 (UTC - 6:00)
System Uptime: 0 days 0:05:46.617
Loading Kernel Symbols
.................................................. .............
.................................................. ..............
......................................
Loading User Symbols
Loading unloaded module list
.....
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80091504e0, fffff88010c2623c, ffffffffc000009a, 4}

*** ERROR: Symbol file could not be found. Defaulted to export symbols for nvlddmkm.sys -
Probably caused by : nvlddmkm.sys ( nvlddmkm+7b723c )

Followup: MachineOwner
---------

1: kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80091504e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88010c2623c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP:
nvlddmkm+7b723c
fffff880`10c2623c 4883ec28 sub rsp,28h

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`043bdb88 fffff880`11128ef8 : 00000000`00000116 fffffa80`091504e0 fffff880`10c2623c ffffffff`c000009a : nt!KeBugCheckEx
fffff880`043bdb90 fffff880`110fc867 : fffff880`10c2623c fffffa80`0a544000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`043bdbd0 fffff880`11128d07 : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`091504e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`043bdc80 fffff880`10437ec1 : fffffa80`0ac55d50 00000000`00000080 00000000`00000000 fffffa80`0a53f010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`043bdd00 fffff800`0355fc06 : 00000000`01f0c8c8 fffffa80`0a55e060 fffffa80`0548e9e0 fffffa80`0a55e060 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`043bdd40 fffff800`03299c26 : fffff800`03435e80 fffffa80`0a55e060 fffff800`03443c40 00000000`004c0060 : nt!PspSystemThreadStartup+0x5a
fffff880`043bdd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
nvlddmkm+7b723c
fffff880`10c2623c 4883ec28 sub rsp,28h

SYMBOL_NAME: nvlddmkm+7b723c

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4d27c6da

FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
post #6 of 14
Certain Nvidia 4xx / 5xx series cards won't work with certain motherboards. I checked the mobo list at the Nvidia forums and it seems some people have problems with Asus Rampage III Extreme, though I didn't see the Formula on the list.
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(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7-4770K @ 4.5GHz ASUS Maximus VI Hero Z87 Gigabyte GTX 980 Ti G1 Gaming 16GB (2 x 8GB) G.Skill Trident X DDR3-2400 
Hard DriveHard DriveHard DriveHard Drive
750GB Samsung 840EVO 256GB Crucial M4 150GB Velociraptor 1TB Samsung F1 
Optical DriveCoolingOSMonitor
Asus DRW-24B1ST Phanteks PH-TC14PE Win 10 64-bit 27" Qnix QX2710 96Hz 
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Cooler Master QuickFire Ultimate Cooler Master V1000 1000W 80+ Gold Fractal Design Arc Midi R2 Logitech G500s 
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Func Surface 1030 Asus Xonar Essence STX M-Audia AV 40 Polk PSW10 Sub 
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My System
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7-4770K @ 4.5GHz ASUS Maximus VI Hero Z87 Gigabyte GTX 980 Ti G1 Gaming 16GB (2 x 8GB) G.Skill Trident X DDR3-2400 
Hard DriveHard DriveHard DriveHard Drive
750GB Samsung 840EVO 256GB Crucial M4 150GB Velociraptor 1TB Samsung F1 
Optical DriveCoolingOSMonitor
Asus DRW-24B1ST Phanteks PH-TC14PE Win 10 64-bit 27" Qnix QX2710 96Hz 
KeyboardPowerCaseMouse
Cooler Master QuickFire Ultimate Cooler Master V1000 1000W 80+ Gold Fractal Design Arc Midi R2 Logitech G500s 
Mouse PadAudioOtherOther
Func Surface 1030 Asus Xonar Essence STX M-Audia AV 40 Polk PSW10 Sub 
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post #7 of 14
Thread Starter 
Just running some stability tests on Kombuster. I noticed that with both cards in SLI one of my cards was showing full clock speeds, 98% GPU usage and about 25% of the RAM was being used.

The Second GPU was showing almost no activity. The GPU wasn't being used at all, the clock frequencies were scaled down as if it wasn't even on and only about 25% of the RAM was being used.

These Kombuster tests would usually only last about 3-10 minutes before I got a 0X116 error and BSOD.

So I said wth and pulled the second card out and ran Kombuster again. This time it ran perfectly for an hour with no crashes. So maybe SLI is what's causing the instability in the first place... or maybe the second card is what's causing the trouble since it doesn't seem to be active...

I have an RMA ready to go for these things but now I'm wondering what I should do.
post #8 of 14
Did you test the card that you pulled? Maybe it's taking a dump. Could be trouble with the PCI-E slot that it was in too?
My System
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7-4770K @ 4.5GHz ASUS Maximus VI Hero Z87 Gigabyte GTX 980 Ti G1 Gaming 16GB (2 x 8GB) G.Skill Trident X DDR3-2400 
Hard DriveHard DriveHard DriveHard Drive
750GB Samsung 840EVO 256GB Crucial M4 150GB Velociraptor 1TB Samsung F1 
Optical DriveCoolingOSMonitor
Asus DRW-24B1ST Phanteks PH-TC14PE Win 10 64-bit 27" Qnix QX2710 96Hz 
KeyboardPowerCaseMouse
Cooler Master QuickFire Ultimate Cooler Master V1000 1000W 80+ Gold Fractal Design Arc Midi R2 Logitech G500s 
Mouse PadAudioOtherOther
Func Surface 1030 Asus Xonar Essence STX M-Audia AV 40 Polk PSW10 Sub 
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My System
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7-4770K @ 4.5GHz ASUS Maximus VI Hero Z87 Gigabyte GTX 980 Ti G1 Gaming 16GB (2 x 8GB) G.Skill Trident X DDR3-2400 
Hard DriveHard DriveHard DriveHard Drive
750GB Samsung 840EVO 256GB Crucial M4 150GB Velociraptor 1TB Samsung F1 
Optical DriveCoolingOSMonitor
Asus DRW-24B1ST Phanteks PH-TC14PE Win 10 64-bit 27" Qnix QX2710 96Hz 
KeyboardPowerCaseMouse
Cooler Master QuickFire Ultimate Cooler Master V1000 1000W 80+ Gold Fractal Design Arc Midi R2 Logitech G500s 
Mouse PadAudioOtherOther
Func Surface 1030 Asus Xonar Essence STX M-Audia AV 40 Polk PSW10 Sub 
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post #9 of 14
Thread Starter 
Well apparently using the one card only helped a little. It still BSOD'd, but it took a lot longer than usual. I was able to stress the card for over an hour before the BSOD rather than ten minutes.

I'll try the second card now, but honestly I'm not hopeful. I'm about ready to pour gasoline on this entire system and burn it to the ground. I've been dealing with this headache since December 22nd and I'm sick and tired of it. I just want to play games, not pore through technical forums every night for over a month.

I dropped $2500 USD into this big piece of crap paperweight, yet my ASUS G73 laptop has been playing all the same games for over a year without a single issue.

[/end frustrated rant]
post #10 of 14
Man I feel your pain. Computer problems are the worst (maybe aside from girl problems).

Did you test your RAM w/ Memtest?
Do you have access to another video card, maybe an ATI one?
Have you tried rolling back to a system restore point before the BSODs cropped up?
My System
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7-4770K @ 4.5GHz ASUS Maximus VI Hero Z87 Gigabyte GTX 980 Ti G1 Gaming 16GB (2 x 8GB) G.Skill Trident X DDR3-2400 
Hard DriveHard DriveHard DriveHard Drive
750GB Samsung 840EVO 256GB Crucial M4 150GB Velociraptor 1TB Samsung F1 
Optical DriveCoolingOSMonitor
Asus DRW-24B1ST Phanteks PH-TC14PE Win 10 64-bit 27" Qnix QX2710 96Hz 
KeyboardPowerCaseMouse
Cooler Master QuickFire Ultimate Cooler Master V1000 1000W 80+ Gold Fractal Design Arc Midi R2 Logitech G500s 
Mouse PadAudioOtherOther
Func Surface 1030 Asus Xonar Essence STX M-Audia AV 40 Polk PSW10 Sub 
  hide details  
Reply
My System
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7-4770K @ 4.5GHz ASUS Maximus VI Hero Z87 Gigabyte GTX 980 Ti G1 Gaming 16GB (2 x 8GB) G.Skill Trident X DDR3-2400 
Hard DriveHard DriveHard DriveHard Drive
750GB Samsung 840EVO 256GB Crucial M4 150GB Velociraptor 1TB Samsung F1 
Optical DriveCoolingOSMonitor
Asus DRW-24B1ST Phanteks PH-TC14PE Win 10 64-bit 27" Qnix QX2710 96Hz 
KeyboardPowerCaseMouse
Cooler Master QuickFire Ultimate Cooler Master V1000 1000W 80+ Gold Fractal Design Arc Midi R2 Logitech G500s 
Mouse PadAudioOtherOther
Func Surface 1030 Asus Xonar Essence STX M-Audia AV 40 Polk PSW10 Sub 
  hide details  
Reply
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