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[Apple Insider] Lawsuit accuses AT&T of overcharging iPhone, iPad customer data use

post #1 of 23
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Quote:
A new class-action lawsuit filed against AT&T has accused the carrier of measuring data use for the iPhone and iPad "like a rigged gas pump," and asserts that the company overstates web server traffic by as much as 300 percent.

The complaint from Patrick Hendricks of Alameda County, Calif., claims that the plaintiff and his counsel hired an independent consulting firm to assess AT&T's billing practices for data use. The analysis allegedly found that AT&T's bills "systematically overstate web server traffic by 7% to 14%." In some cases, that traffic was said to be overreported by more than 300 percent.

As an example, the suit claims that an iPhone user on AT&T's network who downloads a 50KB website would usually be charged 53.5KB for a 7 percent overcharge. If the data were to be calculated 300 percent higher, it would register as a 150KB use of bandwidth.
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post #2 of 23
Quote:
As an example, the suit claims that an iPhone user on AT&T's network who downloads a 50KB website would usually be charged 53.5KB for a 7 percent overcharge. If the data were to be calculated 300 percent higher, it would register as a 150KB use of bandwidth.
This is what makes me lol a bit.
If you download 50KB of data. Maybe that 3.3KB's came from loading up the iPhone store or getting to the contacting the webpage to download whatever it was.
post #3 of 23
Quote:
Originally Posted by mbudden View Post
This is what makes me lol a bit.
If you download 50KB of data. Maybe that 3.3KB's came from loading up the iPhone store or getting to the contacting the webpage to download whatever it was.
No, if you gauge the data consumption and it shows 50KB, that's 50KB. Not 53.5. Data is all-inclusive, it doesn't track 50kb and NOT track 3.5kb.
post #4 of 23
this is probably part of the class action that I got a letter in the mail about a couple weeks ago.. Apparently anyone who has had the possibility of being overcharged is part of the lawsuit unless you opt out
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post #5 of 23
i would not be surprised at this at all. i thought most iphone users had 'unlimited' data plans though
post #6 of 23
ISP's really love that whole usage based billing thing...
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post #7 of 23
Quote:
Originally Posted by sbeast View Post
i would not be surprised at this at all. i thought most iphone users had 'unlimited' data plans though
No, if your coverage lapsed at all or your a new customer (within the last 8 or 9 months) the data is not unlimited. Those who signed up before then get to keep their unlimited plans, however.
post #8 of 23
Not surprised.
Hope this turns out for the better, AT&T's practices need to change, their data prices and data speed is horrid.
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post #9 of 23
Yup,no more unlimited data plans.
    
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post #10 of 23
At&t sucks, even though I have iPhone 4. You get to choose between 200gb for $15 and 2gb for $30 3g plan.
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Overclock.net › Forums › Industry News › Technology and Science News › [Apple Insider] Lawsuit accuses AT&T of overcharging iPhone, iPad customer data use