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Questions regarding SB

post #1 of 8
Thread Starter 
Early adopter to SB here. After watching neweggs video concerning SB platform, they said we would have to swap out our MBs around april when they fix this because no firmware or software can fix this.

So does this mean we have to purchase, with our own money, new MBs?

Thanks.
    
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post #2 of 8
no, they are changing them free of charge since intel is the one who messed up, its not your fault so you dont have to pay for it!
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post #3 of 8
Thread Starter 
Quote:
Originally Posted by hfcobra View Post
no, they are changing them free of charge since intel is the one who messed up, its not your fault so you dont have to pay for it!
Ok thanks! With school and work its hard to keep up with the latest information. Really appreciate it!

+REP
    
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post #4 of 8
i dont know how you get it back to them sadly and i am not sure whether or not they will pay the return shipping either, but i do know they are taking a huge loss here which is sad, i really like intel.

You could always use google to find out how to return it and whatnot i am sure, that should not be too hard to come across
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CoolingCoolingOSMonitor
Alphacool NexXxoS UT60 280 x8 Noctua NF-A14 PWM fans Windows 10 64-bit BenQ XL2430T 
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post #5 of 8
I have a buddy who works for Intel and he said their total loss was estimated to be about $790 million. But.. Their profit margins for the last year were WAY more than they ever expected. So even though Intel is taking quite a big loss, they still made money. Which in the end is all that matters.

And I'm pretty sure newegg will pay for shipping. Especially if you call them for the RMA. every time I've called they have either given me a free shipping label or waived the restocking cost of a refunded item.

I'm sorry to hear about your loss skwannabe. But it'll be fixed all in good time. And just think, you have a SB and I don't. wink.gif
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post #6 of 8
yea this really isn't much to intel. they have insurance for this type of thing, yet every company wants to act like they are taking a hit so they can increase prices and look like they are looking out for their customers, this is the law they have to fix the problem.
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post #7 of 8
Quote:
Originally Posted by skwannabe View Post
Early adopter to SB here. After watching neweggs video concerning SB platform, they said we would have to swap out our MBs around april when they fix this because no firmware or software can fix this.

So does this mean we have to purchase, with our own money, new MBs?

Thanks.
Hi.

I received an email from Newegg regarding my motherboard purchase.

Newegg is extending my return/exchange policy to 90 days or when the new motherboards are released (whichever is longer).

If you have not received an email to this effect I would contact Newegg and ensure that your return/exchange policy will be extended as well.
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post #8 of 8
NewEgg and Intel couldn't be handling this any better, kudos to them.
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