Originally Posted by Electroneng
They will be getting my board back when replacements are available. It just hit me wrong when they said you must go through the retailers. My retailer may actually accept the returns for replacement in April (now they say no way), but I am still returning it to Gigabyte directly.
For now, two of my devices are on my 6.0GB ports and my third device is on a PCIE 1X sata controller. I do not want anything on the affected ports.
I would recommend the pcie Sata controller to you also soldierblue for your third drive
I cannot say that Gigabyte will not accept returns directly, but from everything that has been said so far, it sounds like they are trying to get the refunds/replacements happening at the place of purchase.
This is not a bad thing though because it is faster and easier for them to get (for example) 200 boards to a distribution store than deal with 200 different returns/RMA's directly. It just makes a lot less congestion at their level if they can ship mass amounts to retailers then to be backed up with RMA's. This way the customers get their replacements sooner as well.
People who went through merchants like ebay and amazon may find it more difficult for returns/replacements, so Gigabyte should be prepared for some level of returns though.
As for your SATA ports in this case:
Over a period of 3 years, at least 5% of all these chipsets will have some failure on the 3Gbps SATA ports.
That is the failure rate on the B2 stepping chipsets over 3 years so I would not be too concerned while continuing to use yours for the next ~8 weeks while awaiting for replacements to be available.Edited by K3VL4R - 2/4/11 at 10:33am