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Win7 64 not genuine? What??

post #1 of 16
Thread Starter 
So my computer installed some updates last night when it shut down. I started it up just now and I got a couple Windows Genuine messages, obviously stating that my OS may not be genuine. I purchased Win7 64 for $30 a while back through that student deal, so whats going on? Maybe that message won't return?
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post #2 of 16
I had that happen once. Windows Updates installed new NIC drivers which apparently changed my MAC address (didn't know drivers could do that) and MAC address is one of the things Windows uses to validate itself. You may have to call Microsoft to get your license re-activated.
post #3 of 16
When you installed it you didn't enter your CD key. Windows 7 will give you a generic key to use on a trial basis for 30 days, IIRC. Then it'll ask you to authenticate. Unfortunately, the disc itself does not come with said key, it'll be in a reply email from them. Find it enter it, boom, windows 7 authenticated.
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post #4 of 16
Thread Starter 
Quote:
Originally Posted by mott555 View Post
I had that happen once. Windows Updates installed new NIC drivers which apparently changed my MAC address (didn't know drivers could do that) and MAC address is one of the things Windows uses to validate itself. You may have to call Microsoft to get your license re-activated.
Damn really? Thanks for the info, guess I'll have to find the cdkey and call them if it happens again. Anyone else have some info?

Edit -
Quote:
Originally Posted by BlackOmega View Post
When you installed it you didn't enter your CD key. Windows 7 will give you a generic key to use on a trial basis for 30 days, IIRC. Then it'll ask you to authenticate. Unfortunately, the disc itself does not come with said key, it'll be in a reply email from them. Find it enter it, boom, windows 7 authenticated.
I'm sure I entered my cdkey when I installed, I would have had this issue a long time ago had I not. I've had Windows 7 for over a year now.
Edited by Zulli85 - 2/3/11 at 3:37pm
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post #5 of 16
Quote:
Originally Posted by Zulli85 View Post
Damn really? Thanks for the info, guess I'll have to find the cdkey and call them if it happens again. Anyone else have some info?

Edit -

I'm sure I entered my cdkey when I installed, I would have had this issue a long time ago had I not. I've had Windows 7 for over a year now.
Well then that is odd. I was going to suggest that you click on the authentication thing, but that might render your rig internetless.

As was suggested before, you might have to call microshaft and go through the authentication process while on the phone with them. So if anything goes haywire, you can resolve it right away.

Good luck.
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post #6 of 16
Quote:
Originally Posted by Zulli85 View Post
So my computer installed some updates last night when it shut down. I started it up just now and I got a couple Windows Genuine messages, obviously stating that my OS may not be genuine. I purchased Win7 64 for $30 a while back through that student deal, so whats going on? Maybe that message won't return?
I am experiencing the exact same problem, I seen the message popup the last 2 nights right before shutdown, did you get yours fixed up? I bought mine off someone on here, new and sealed Win7 Ultimate.....sigh
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post #7 of 16
here's a solution...stop pirating windows.
no, i'm joking.

i had this problem once before, i remember i just had to reactivate and it fixed the issue.
i think i went to control panel, system, system information, activate windows (or something like that).
just reenter your serial and hopefully all goes well.
post #8 of 16
Uninstall this update:

Update for Windows 7 for x64-based Systems (KB971033)
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post #9 of 16
Just re-activate. I have had that happen on 3 computers after updates or minor hardware changes.
Never had an issue re-activation (I did have to call on one of them though).
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post #10 of 16
Quote:
Originally Posted by mastical View Post
Uninstall this update:

Update for Windows 7 for x64-based Systems (KB971033)
Yes uninstall KB971033 and reboot..

Also if you can perform System Restore and you're done..

It worked for me..

CHEERS..
     
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