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Loads to desktop then crashes [update]

post #1 of 14
Thread Starter 
so my sisters computer is randomly crashing like ten seconds after win7 entirely boots up and desktop appears
(the blue screen just says some thing malfunctioned with hdd)
Story: according to her she was booting up and accidental pressed the power switch during boot up.

I believe that she has suffered hdd damage
currently i am running hdd self checks in bios her computer is the same as my sig rig

Any suggestions, my back up plan is if that doesnt work just use my hdd and run hd tune and all sorts of other software on my pc to try to fix her hdd???
Edited by BadAssClocker - 2/5/11 at 12:58pm
Bernice
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Bernice
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post #2 of 14
Do what you're doing now. I would also check the RAM... couldn't hurt. Pull a stick and try each one at a time. Ya never know.
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post #3 of 14
If you can get into safe mode try

sfc /scannow

Its possible the HD is fine but parts of the OS got screwed up.

If the harddrive checks out, try a fresh install of W7?

How old is the comp? Could be wires inside, might be time for a good cleaning.
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post #4 of 14
Buy another cheap SATA drive and try a fresh install of Windows 7. That will tell you what is going on.

Seagate 40GB 2.5" SATA Hard Drive
Edited by coonmanx - 2/3/11 at 7:37pm
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post #5 of 14
Cutting power to the HDD suddenly... can and will caused damage to the hard drive. Maybe not permanent, but sometimes enough to stop boot. This has happened once with my old computer (pre-Hexagonal, had a P4 2.8 and a 500GB HDD running XP). I think it's actually happened twice, sudden power loss may have been the reason the 200GB HDD in my HTPC stopped OS-booting (though the drive itself still worked after reformat and I now have a new OS running on this).

You might consider swapping some DIMMs around. Assuming both computers have 3 DIMMs but they're all the same, on one computer take one DIMM out and pop it into the other. 2 DIMMs on one build, 4 in the other. Now that you're running proper dual channel, both builds will see marvelous boosts in all around performance more likely than not RAM usage on one or both builds never exceeds 4GB anyway.
post #6 of 14
Thread Starter 
thanks alot guys i am running all the tests right no currently on ram hdd passsed all four tests i gave it i will try getting into safemode next; this computer is just bought three months ago so i am still under warrenty and i checked all hardware so i can prettymuch check off shorts, is there anything else i can do if all hardware test passes and it still doesnt stay at desktop??

@xd_1771 i will definately try that
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post #7 of 14
Remove her HDD and put it in your system and do a full error scan in the trial of HD Tune Pro.
Also enable HDD SMART in BIOS and check SMART status using HD Tune or similar.

Use Memtest86+ to check her RAM, let it run overnight.


Most likely it's an HDD issue but check other things too. Make sure CPU fan is plugged in securely; I know some motherboard will auto-shut off if the fan isn't plugged in.
post #8 of 14
Quote:
Use Memtest86+ to check her RAM, let it run overnight.
Whew, no harm intended, but that's a little TOO old school lol.
Quote:
Buy another cheap SATA drive and try a fresh install of Windows 7. That will tell you what is going on.
^This is better than an 8 hour memory test by far.
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post #9 of 14
Thread Starter 
okay update on this situation i can't still get into proper win7 but ican get into all safe modes i have tried three different restore points not woring i already did all tests through hd tune and ram tests etc, all come back clean; i am going to try switching hdd and fixing her hdd through mine dont think i will still get any progress, sigh looks like i am having to go with a win7 reinstall >.<
Bernice
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Bernice
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post #10 of 14
Quote:
Originally Posted by BadAssClocker View Post
okay update on this situation i can't still get into proper win7 but ican get into all safe modes i have tried three different restore points not woring i already did all tests through hd tune and ram tests etc, all come back clean; i am going to try switching hdd and fixing her hdd through mine dont think i will still get any progress, sigh looks like i am having to go with a win7 reinstall >.<
Well if the HDD is having problems, reinstalling windows isn't going to help..
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