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[PRNews] Already a Leader in High-Speed Internet, Charter Increases Speeds Again - Page 4

post #31 of 32
Quote:
Originally Posted by culexor View Post
THIS.

Been a Charter customer for around 6 years. They were horrible until a year or two ago. HORRIBLE. But, it was either Charter or dial-up.

The customer service is better, but you have to get lucky. Sometimes you'll get a really helpful CSR, other times they are totally useless and treat you like an idiot. Asking for a supervisor usually does the trick, however. Overall, the customer service still leaves something to be desired, but it is getting better. The internet service has been superb, however.
I felt you're pain man. It's gotten alot better!
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post #32 of 32
Just tested my DL/UL rates on speedtest.net . . . no change yet. Still the same speed.
    
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Overclock.net › Forums › Industry News › Technology and Science News › [PRNews] Already a Leader in High-Speed Internet, Charter Increases Speeds Again