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Metro 2033 $0 Dollar deal, Steam erases game from my library(Apology from nvidia) - Page 8

post #71 of 140
Quote:
Originally Posted by Crazy9000 View Post
I can't believe some of you actually feel entitled to the game for free, just because nvidia made a mistake.

Companies make pricing mistakes all the time, and never have to honor them. You would loose the lawsuit, there is no law stating they have to honor pricing mistakes.
Exactly. Especially something free when I am sure all of you who got those keys knew they weren't handing out free metro keys because they felt like it.
post #72 of 140
Quote:
Originally Posted by Jayce1971 View Post
According to steam, any purchase other than through them isn't valid and they don't have to honor it, so buy at yer own risk. What a wonderful service this "steam" is. However did we game on computers before it? Again, this is why they suck.
So what happens if I buy metro from a store?

Quote:
Originally Posted by Crazy9000 View Post
I can't believe some of you actually feel entitled to the game for free, just because nvidia made a mistake.

Companies make pricing mistakes all the time, and never have to honor them. You would loose the lawsuit, there is no law stating they have to honor pricing mistakes.
This.
post #73 of 140
Quote:
Originally Posted by Crazy9000 View Post
I can't believe some of you actually feel entitled to the game for free, just because nvidia made a mistake.

Companies make pricing mistakes all the time, and never have to honor them. You would loose the lawsuit, there is no law stating they have to honor pricing mistakes.
However, they do have to abide by the law.
From their TOS here:
Quote:
2. OFFER, ACKNOWLEDGMENT AND ACCEPTANCE

2.1 Any prices, quotations and descriptions made or referred to on this Site are subject to availability, do not constitute an offer and may be withdrawn or revised by us at any time prior to our express acceptance of your order (as described below).

2.2 While we make every effort to ensure that Products appearing on the Site are available, we cannot guarantee that all Products are in stock when you submit your order. We may reject your order (without liability) if we are unable to process or fulfil it. If this is the case, we will duly notify you and refund any prior payment that you have made for such Product.

2.3 An order submitted by you constitutes an offer by you to us to purchase Products on these Conditions.

2.4 All orders placed by you are subject to our subsequent acceptance. Prior to acceptance, an automatic acknowledgement of your order may be generated. This may give you the opportunity to confirm or identify and correct any input errors or mistakes prior to final confirmation. Please note that any such automatic acknowledgement does not constitute our formal acceptance of your order.

2.5 Our acceptance of your order takes effect and the contract concluded at the point where such offer is expressly accepted by email confirming that we are dispatching your order and accepting your credit card or other payment ("Acceptance").

2.6 We may keep records of orders received, acknowledgements, acceptances and other contract records for a reasonable period after Product dispatch. We may be able to provide you with copies on written request; however you must make sure you print a copy of all such documents and these Conditions for your own records.
The point in bold is what does it for me. By providing the serial key, they dispatched the product to me. That completes the offer and acceptance, which forms a legally binding contract.
They can't go back on it. It's like going into a shop, buying a 50" TV for £100 and taking it home, only to have the shopkeeper come to your door the next day and take it back because it was a mistake.
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post #74 of 140
Quote:
Originally Posted by [Adz] View Post
The point in bold is what does it for me. By providing the serial key, they dispatched the product to me. That completes the offer and acceptance, which forms a legally binding contract.
They can't go back on it. It's like going into a shop, buying a 50" TV for £100 and taking it home, only to have the shopkeeper come to your door the next day and take it back because it was a mistake.
No one was supposed to be able to access the promo, it's not like the tv situation.
post #75 of 140
Quote:
Originally Posted by Crazy9000 View Post
I can't believe some of you actually feel entitled to the game for free, just because nvidia made a mistake.

Companies make pricing mistakes all the time, and never have to honor them. You would loose the lawsuit, there is no law stating they have to honor pricing mistakes.
I don't think that we are entitled to it. Hell I bought the damn game from thq. My point is they are looking for a law suit. The easier way would just to let those who got it keep it.
post #76 of 140
Quote:
Originally Posted by Eagle1337 View Post
No one was supposed to be able to access the promo, it's not like the tv situation.
Whether they were supposed to access the promotion or not, the sale was still made meaning the contract was formed.

You could also apply the "no one was supposed to access the promotion" argument to the TV sale too: let's say it was marked at normal price and the customer takes it to the counter where an employee scans it in. Due to someone's mistake, the scanner reads the TV as a sale item and knocks the price down to £100.
It becomes an identical scenario then.
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post #77 of 140
Thread Starter 
Quote:
Originally Posted by Eagle1337 View Post
So what happens if I buy metro from a store?
Nothing we laugh at you for paying $50 for a bad game.
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post #78 of 140
Quote:
Originally Posted by Razultull View Post
Nothing we laugh at you for paying $50 for a bad game.
hey i quite enjoyed metro.. and the store was a more or less an example to the quote..
post #79 of 140
Quote:
Originally Posted by [Adz] View Post
Whether they were supposed to access the promotion or not, the sale was still made meaning the contract was formed.

You could also apply the "no one was supposed to access the promotion" argument to the TV sale too: let's say it was marked at normal price and the customer takes it to the counter where an employee scans it in. Due to someone's mistake, the scanner reads the TV as a sale item and knocks the price down to £100.
It becomes an identical scenario then.
Still not the same as this was a promotion not a sale. You did not add that key with the whole-hearted intent on paying for the game. You got the key because you knew there was a mistake made and you wanted to take advantage of that mistake and get free merchandise.
post #80 of 140
Thread Starter 
Quote:
Originally Posted by Eagle1337 View Post
hey i quite enjoyed metro.. and the store was a more or less an example to the quote..
haha i was joking.

I have no hard feelings towards nvidia but its their responsibility to uphold their side of the bargain. I entered my credit card info, and address and an online receipt was given. It was a legal purchase after all. If their web developer's are not competent enough to create a session and session id for a customer then its really not our fault. In fact its quite a security risk since others can access the server request if theres no session id/state for that particular page.
Edited by Razultull - 2/7/11 at 2:28pm
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Bernard
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