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Beware if you buy cyberlink products!!!

post #1 of 5
Thread Starter 
I have purchased there product for years. It seems that more and more people are having issues with they Key Codes that they purchased stop working. If you contact there tech support, they give you the run around and obsurd answers.

I have PowerDVD 10 Ultra and did an update. Once I did the update it was having problems. So I uninstalled and to start over. WELL, the key code does not work anymore.

Needless to say they are not very helpful. Since Jan 19 I have been dealing with them about this issue. They have not solved such a small issue. There has also been complaints, that if you complain they lock your account. I dont know for sure if it is true, but just in case they dont help me, I will seek legal action cause they stole from me. I have taken screenshots of everything. Forum, products purchased and emails dealing with the products I have purchased from them.

There tech support actually suggested that I purchase the full version since the upgrade key code is not working. Yeah right, I paid for the upgrade already once and Im not going to buy the full version, just cause you have deactivated my code!!

I WOULD BE VERY CAREFUL if you buy from them.!!!!
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post #2 of 5
Do what I did. Switch to Arcsoft Total Media Theatre.
    
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by Stillhouse View Post
Do what I did. Switch to Arcsoft Total Media Theatre.
That is what someone else told me. I checked it out, but the quality was not as good. This is only there trial, so I dont know if you buy it, that other features open up, such GPU acceleration. It barely had any options in the settings to change much. I wasnt impressed because of this.
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My System
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CPUMotherboardGraphicsRAM
i7 980X @ 4.1 eVGA X58 Classified eVGA GTX 780 Classified SLI 12 GB DDR 3 GSkill Ripjaws 
Hard DriveOSMonitorKeyboard
Samsung 240GB SSD / 1TB Mushkin SSD Win 8.1 64 Bit Acer XB270HU Logitech G710+ 
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Corsair AX1200 ANTEC 1200 Logitech G700s 
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post #4 of 5
There is GPU acceleration in the full version. It's much more compatible with new Blu-ray releases than PDVD. I've only had one issue with it so far with Fight Club, but that was months and months they released a patch pretty quick.
    
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Intel Q6700 @ 3.3 GHz ASUS P5N-D 750i SLi MSI N460GTX Hawk 1GB G.Skill 4GB PQ 
Hard DriveHard DriveOptical DriveCooling
WDCaviar Black Intel X25-V Lite-On DH-4O1S Blu-Ray OCZ Vendetta 2 
OSMonitorKeyboardPower
Vista Ultimate x64 SP2 Samsung 245BW Logitech G11 Corsair HX520W 
CaseMouseMouse PadAudio
Antec P182 Logitech G5 Rev. 2 Allsop Widescreen Mousepad X-Fi Xtreme Music 
AudioOther
Audio-Technica ATH-A700 Logitech G13 
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CPUMotherboardGraphicsRAM
Intel Q6700 @ 3.3 GHz ASUS P5N-D 750i SLi MSI N460GTX Hawk 1GB G.Skill 4GB PQ 
Hard DriveHard DriveOptical DriveCooling
WDCaviar Black Intel X25-V Lite-On DH-4O1S Blu-Ray OCZ Vendetta 2 
OSMonitorKeyboardPower
Vista Ultimate x64 SP2 Samsung 245BW Logitech G11 Corsair HX520W 
CaseMouseMouse PadAudio
Antec P182 Logitech G5 Rev. 2 Allsop Widescreen Mousepad X-Fi Xtreme Music 
AudioOther
Audio-Technica ATH-A700 Logitech G13 
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post #5 of 5
Thread Starter 
Thanks Stillhouse!
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Hard DriveOSMonitorKeyboard
Samsung 240GB SSD / 1TB Mushkin SSD Win 8.1 64 Bit Acer XB270HU Logitech G710+ 
PowerCaseMouse
Corsair AX1200 ANTEC 1200 Logitech G700s 
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My System
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CPUMotherboardGraphicsRAM
i7 980X @ 4.1 eVGA X58 Classified eVGA GTX 780 Classified SLI 12 GB DDR 3 GSkill Ripjaws 
Hard DriveOSMonitorKeyboard
Samsung 240GB SSD / 1TB Mushkin SSD Win 8.1 64 Bit Acer XB270HU Logitech G710+ 
PowerCaseMouse
Corsair AX1200 ANTEC 1200 Logitech G700s 
  hide details  
Reply
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