Overclock.net › Forums › Video Games › PC Gaming › Nvidia apologizes for erasing my game from my Steam Library
New Posts  All Forums:Forum Nav:

Nvidia apologizes for erasing my game from my Steam Library  

post #1 of 46
Thread Starter 
Just got this email in the morning


--------------------------------------
Dear Customer,

Thank you for your recent visit to the NVIDIA Online Store.

We apologize for any inconvenience, however the free order you placed for Metro 2033 was based on an invalid promotion that was never intended to be
publicized. All orders placed under this promotion have been cancelled and activation keys have been deactivated.

Thank you for your understanding in this matter.

Sincerely,
NVIDIA Online Store
Customer Service
Bernard
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 @ 3.71 Ghz | 1.17v Rampage III Extreme EVGA GTX 580 Corsair Dominators GTX 6gb 1925MHz 7-7-7-20 
Hard DriveOptical DriveOSMonitor
64Gb C300 SATA 6 Gb/s, 2 x 320 Gb F4's RAID 0 ASUS 24x -_- Windows 7 Home(Who needs ultimate?!) ASUS VH226H 21.5 Inch 1080p 
PowerCaseMouseMouse Pad
Corsair HX1000 + Custom Sleeving NZXT Tempest Evo Razer Naga NONE 
  hide details  
Bernard
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 @ 3.71 Ghz | 1.17v Rampage III Extreme EVGA GTX 580 Corsair Dominators GTX 6gb 1925MHz 7-7-7-20 
Hard DriveOptical DriveOSMonitor
64Gb C300 SATA 6 Gb/s, 2 x 320 Gb F4's RAID 0 ASUS 24x -_- Windows 7 Home(Who needs ultimate?!) ASUS VH226H 21.5 Inch 1080p 
PowerCaseMouseMouse Pad
Corsair HX1000 + Custom Sleeving NZXT Tempest Evo Razer Naga NONE 
  hide details  
post #2 of 46
http://www.overclock.net/pc-games/93...l#post12296005

Copy and paste... ftl...
 
Project Al
(69 photos)
 
CPUMotherboardGraphicsRAM
Intel 2700k Gigabyte UD4 MSI 580GTX Lightning Xtreme Edition 3GB 2x4GB G.Skill @ 1600mhz CL6 
Hard DriveHard DriveOptical DriveOS
OCZ Vertex II SSD OCZ Vertex II SSD LG Blu-Ray/HD-DVD Combo Drive Win 7 Ult 
MonitorMonitorKeyboardPower
Achieva Shimian Acer G235H XArmor U9BL Corsair HX1000W 
CaseMouseMouse PadAudio
Fractal Define R3 Silver Arrow Razer Naga Ultimate Razer Goliathus Speed Edition Polk Audio RTi-A1 
AudioAudio
Dayton Audio DTA-100a Asus Xonar STX 
  hide details  
 
Project Al
(69 photos)
 
CPUMotherboardGraphicsRAM
Intel 2700k Gigabyte UD4 MSI 580GTX Lightning Xtreme Edition 3GB 2x4GB G.Skill @ 1600mhz CL6 
Hard DriveHard DriveOptical DriveOS
OCZ Vertex II SSD OCZ Vertex II SSD LG Blu-Ray/HD-DVD Combo Drive Win 7 Ult 
MonitorMonitorKeyboardPower
Achieva Shimian Acer G235H XArmor U9BL Corsair HX1000W 
CaseMouseMouse PadAudio
Fractal Define R3 Silver Arrow Razer Naga Ultimate Razer Goliathus Speed Edition Polk Audio RTi-A1 
AudioAudio
Dayton Audio DTA-100a Asus Xonar STX 
  hide details  
post #3 of 46
lol what its really saying

"im sorry we screwed you because of our mistake. We are big, you are small, so you wont do anything to us because we deleted your game you had a legal cd key for"

screw nvidia
Haf of an 2500K
(13 items)
 
  
CPUMotherboardGraphicsRAM
I5 2500K MSI GD65 GTX 580 Windforce G Skill ECO 
Hard DriveOSKeyboardPower
64GB A-Data SSD+500GB F3 Win7 Razer Blackwidow 750W Black Edition 
CaseMouseMouse Pad
HAF 932 Razer Deathadder X-Trac Ripper 
  hide details  
Haf of an 2500K
(13 items)
 
  
CPUMotherboardGraphicsRAM
I5 2500K MSI GD65 GTX 580 Windforce G Skill ECO 
Hard DriveOSKeyboardPower
64GB A-Data SSD+500GB F3 Win7 Razer Blackwidow 750W Black Edition 
CaseMouseMouse Pad
HAF 932 Razer Deathadder X-Trac Ripper 
  hide details  
post #4 of 46
Quote:
Originally Posted by Blue Destroyer View Post
lol what its really saying

"im sorry we screwed you because of our mistake. We are big, you are small, so you wont do anything to us because we deleted your game you had a legal cd key for"

screw nvidia
you key wasn't legal because the promotion never was intended in the first place ... so no it's more like we did an error and rectified it but we apologize for making you believe you could have a free metro 2033 just by luck and by knowing this was an issue and never was meant to be there ( obvious mistake is obvious ) .

that is all
    
CPUMotherboardGraphicsRAM
[Phenom II X6 1090T @4GHz better cooling awaits] [GA-890FXA-UD7 rev 2.0] R9 390 [8GB Kingston HyperX 1566MHz 9-9-9-24 @ 1.71volts] 
Hard DriveOptical DriveOSMonitor
[WD RE3 500GB-WD green 1TB- OCZ vertex 2 60GB] [LG super multi] [Windows 7 premium 64bit] 1 x 25.5'' 1920x1200 + 1 25.5'' 1920x1080p 
KeyboardPowerCaseMouse
CM Storm Quick Fire [Corsair TX 750w] [Cooler master HAF X] Logitech G502 
Mouse PadAudio
Steelseries extra large thick mousepad Fried 
  hide details  
    
CPUMotherboardGraphicsRAM
[Phenom II X6 1090T @4GHz better cooling awaits] [GA-890FXA-UD7 rev 2.0] R9 390 [8GB Kingston HyperX 1566MHz 9-9-9-24 @ 1.71volts] 
Hard DriveOptical DriveOSMonitor
[WD RE3 500GB-WD green 1TB- OCZ vertex 2 60GB] [LG super multi] [Windows 7 premium 64bit] 1 x 25.5'' 1920x1200 + 1 25.5'' 1920x1080p 
KeyboardPowerCaseMouse
CM Storm Quick Fire [Corsair TX 750w] [Cooler master HAF X] Logitech G502 
Mouse PadAudio
Steelseries extra large thick mousepad Fried 
  hide details  
post #5 of 46
It was legal, but in the TOS I'm sure it said something along the lines of "We have the right to take your ability to play this game away at any time." So really, you're getting pretty butthurt over nothing.
    
CPUMotherboardGraphicsRAM
Intel i7 950 @ 4.0 Asus Sabertooth X58 MSI GTX580 Twin Frozer II 3x2gb G.Skill DDR3-1600 
Hard DriveOSMonitorKeyboard
WD Caviar Black 1TB Windows 7 Home Pro x64 Optiquest Q2162wb Leopold Tenkeyless Otaku Cherry MX Brown 
PowerCaseMouse
HX850 Antec 902 Razer Lachesis 
  hide details  
    
CPUMotherboardGraphicsRAM
Intel i7 950 @ 4.0 Asus Sabertooth X58 MSI GTX580 Twin Frozer II 3x2gb G.Skill DDR3-1600 
Hard DriveOSMonitorKeyboard
WD Caviar Black 1TB Windows 7 Home Pro x64 Optiquest Q2162wb Leopold Tenkeyless Otaku Cherry MX Brown 
PowerCaseMouse
HX850 Antec 902 Razer Lachesis 
  hide details  
post #6 of 46
Quote:
Originally Posted by Epona View Post
It was legal, but in the TOS I'm sure it said something along the lines of "We have the right to take your ability to play this game away at any time." So really, you're getting pretty butthurt over nothing.
The TOS doesnt say that at all, in fact it works against them completely in this case.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 @ 4ghz (9x445) GIGABYTE GA-EP45-UD3P Galaxy GTX 470 GC 4x2gb PC6400 DDR2 
Hard DriveOptical DriveOSMonitor
Intel 40gb SSD / WD 750gb Samsung S222L Windows 7 64 Dell 24" DVI @ 1920x1200 
KeyboardPowerCaseMouse
Logitech G19 Azza 650w NZXT Beta Evo Cooler Master Sentinel Advance 
Mouse Pad
Razer Exact mat 
  hide details  
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9650 @ 4ghz (9x445) GIGABYTE GA-EP45-UD3P Galaxy GTX 470 GC 4x2gb PC6400 DDR2 
Hard DriveOptical DriveOSMonitor
Intel 40gb SSD / WD 750gb Samsung S222L Windows 7 64 Dell 24" DVI @ 1920x1200 
KeyboardPowerCaseMouse
Logitech G19 Azza 650w NZXT Beta Evo Cooler Master Sentinel Advance 
Mouse Pad
Razer Exact mat 
  hide details  
post #7 of 46
Quote:
Originally Posted by Marc-Olivier Beaudoin View Post
you key wasn't legal because the promotion never was intended in the first place ... so no it's more like we did an error and rectified it but we apologize for making you believe you could have a free metro 2033 just by luck and by knowing this was an issue and never was meant to be there ( obvious mistake is obvious ) .

that is all
people think its no big deal because it was a digital download. IF Nvidia had sent the full retail disc, with cd key inside, and showed up at your door demanding it back saying it was an accident people would be pissed. BUT because it was only a digital download, its cool. What you just dont get, ITS THE SAME DAM THING!!!
Haf of an 2500K
(13 items)
 
  
CPUMotherboardGraphicsRAM
I5 2500K MSI GD65 GTX 580 Windforce G Skill ECO 
Hard DriveOSKeyboardPower
64GB A-Data SSD+500GB F3 Win7 Razer Blackwidow 750W Black Edition 
CaseMouseMouse Pad
HAF 932 Razer Deathadder X-Trac Ripper 
  hide details  
Haf of an 2500K
(13 items)
 
  
CPUMotherboardGraphicsRAM
I5 2500K MSI GD65 GTX 580 Windforce G Skill ECO 
Hard DriveOSKeyboardPower
64GB A-Data SSD+500GB F3 Win7 Razer Blackwidow 750W Black Edition 
CaseMouseMouse Pad
HAF 932 Razer Deathadder X-Trac Ripper 
  hide details  
post #8 of 46
Pretty wrong imo. If you screwed up, eat the mistake, take the hit. Best Buy misprints ads all the time (MW2 @ $30 days after release?) and they pretty much have to honor them. Even if a store puts a sign out front that says "We apologize, but there was a misprint, MW2 is $60 not $30," they can be sued for false advertising if someone really wants to fight for it.
Gaming Rig
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel 2500k, 4.6GHz, 1.304v ASRock P67 Extreme4 Gen3 2x Sapphire HD7970 OC with Boost, 1150 MHz/1550... 2x4GB DDR3 1600 Corsair Vengeance 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 Pro Samsung 750GB HD753LJ Samsung F3 ASUS 24X DVD Combo Drive 
CoolingOSMonitorKeyboard
Noctua DH14 Windows 8 Professional x64 Crossover 27Q 27" IPS LED, 2560x1440 Logitech G11 
PowerCaseMouseMouse Pad
Corsair TX750 Cooler Master HAF932 Logitech G500 Custom 
AudioAudioAudioAudio
Creative X-Fi Titanium Fatal1ty 2x Dayton B652 Bookshelf Dayton DTA-100A Amplifier Dayton 12" SUB-1200 Subwoofer 
  hide details  
Gaming Rig
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel 2500k, 4.6GHz, 1.304v ASRock P67 Extreme4 Gen3 2x Sapphire HD7970 OC with Boost, 1150 MHz/1550... 2x4GB DDR3 1600 Corsair Vengeance 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 Pro Samsung 750GB HD753LJ Samsung F3 ASUS 24X DVD Combo Drive 
CoolingOSMonitorKeyboard
Noctua DH14 Windows 8 Professional x64 Crossover 27Q 27" IPS LED, 2560x1440 Logitech G11 
PowerCaseMouseMouse Pad
Corsair TX750 Cooler Master HAF932 Logitech G500 Custom 
AudioAudioAudioAudio
Creative X-Fi Titanium Fatal1ty 2x Dayton B652 Bookshelf Dayton DTA-100A Amplifier Dayton 12" SUB-1200 Subwoofer 
  hide details  
post #9 of 46
And this is why i prefer hard copies.
post #10 of 46
I was eligible for free Metro2033 through Steam from buying a eVGA GTX460 back in August, but although I tried about dozen times to activate it, and writing nVIDIA about it, I never did get it.

So, yes, in this regard nVIDIA sucks.
Edited by Arctucas - 2/7/11 at 9:58am
PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-6700K eVGA Classified K eVGA GTX970SSC G.Skill F4-3600C16-16GTZ 
Hard DriveOptical DriveCoolingOS
2x Samsung 960 EVO M.2 RAID0 Samsung SH-S223L Custom Loop D5 Vario, Thermochill PA140.3, Heat... W7 U SP1 x64 
MonitorKeyboardPowerCase
Viewsonic VX2770 Logitech Corsair AX1200, APC RS1500 LCD Thermaltake VG4000SNA  
Mouse
Logitech 
  hide details  
PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-6700K eVGA Classified K eVGA GTX970SSC G.Skill F4-3600C16-16GTZ 
Hard DriveOptical DriveCoolingOS
2x Samsung 960 EVO M.2 RAID0 Samsung SH-S223L Custom Loop D5 Vario, Thermochill PA140.3, Heat... W7 U SP1 x64 
MonitorKeyboardPowerCase
Viewsonic VX2770 Logitech Corsair AX1200, APC RS1500 LCD Thermaltake VG4000SNA  
Mouse
Logitech 
  hide details  
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: PC Gaming
This thread is locked  
Overclock.net › Forums › Video Games › PC Gaming › Nvidia apologizes for erasing my game from my Steam Library