Originally Posted by foothead;12307670
I bought a display model VL470M from Sam's a few months ago, and the backlight just went out. There's a flickering dark stripe down the middle third of the screen. Does the one year warranty still apply?
Please provide a UPDATE to this thread on how VIZO took care - Or didn't take care of you. Don't be like MOST here on this board that create a thread- and NEVER post back!
Originally Posted by foothead;12307736
Hmmm... I'll have to dig out the receipt and see what it says. They might realize something's up when they see that I only paid $380 for it.
PS: Please post in "detail" about the process.Floor models and warranty
1: Be very "careful" what you say to xyz mfg... Several years ago the major players had wording in most warranties that state that the warranty does NOT cover display/floor models (Which I think is chicken-el-crap-ola since that display helped sell product )
2: Good luck with VIZO...I contacted VIZO with a very simple request for a list of "approved" VIZO service centers in my area (Major city) and got the run around...
(As I'm in the market again)
Currently I'm debating on a Hitachi floor model
Here is some wording on the Hitachi Warranty that has me concerned- You might want to check the VIZO warranty carefully before you contact them:
(Warranty is null)
P. Any Product that has been used for commercial purposes.
While Section P should be for units SOLD, then used for commercial purposes it could also mean used as a floor model. Sams' used them for commercial purposes... eh?
EDIT: Just as a idea- E-mail VIZO acting like you are a potential customer- and request in WRITING their position on floor models... ask them for example if you buy a DOA floor model if you have a warranty...
PS: Post their response...
.Edited by WeAreNotAlone - 2/27/11 at 2:42am