Overclock.net › Forums › Graphics Cards › AMD/ATI › MSI I am dissapoint UPDATE MSI refusing to send me back a card
New Posts  All Forums:Forum Nav:

MSI I am dissapoint UPDATE MSI refusing to send me back a card - Page 5

post #41 of 143
Quote:
Originally Posted by Wubble View Post
UPDATE:

Here's the reply I got pretty much saying that they are refusing to give me a graphics card

Hello Wubble,

We would send out a refund check to you, but you will not get a video card back. Please let us know if you are okay with this refund. If not please let us know as well so we may take the proper actions towards a solution. Thank you!
dont you have proof of what you paid id email them that and say you will take nothing less then what you paid - shipping.
SABERWOLF
(18 items)
 
XEON-WOLF
(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-6800K MSI X99A GAMING PRO CARBON EVGA GTX 1080 FTW Hydro Copper G.SKILL TridentZ Series 
Hard DriveCoolingCoolingCooling
Samsung EVO 850 500 EK-SBAY Dual DDC 3.2 PWM Serial Alphacool NexXxoS ST30 Full Copper Radiator 360 Hardware Labs Black Ice SR2 Multiport Black Car... 
CoolingCoolingOSMonitor
EK-CoolStream RAD XTC 420 koolance 380i Windows 10 Pro ASUS VW246H Black 24" 2ms 
PowerCaseMouseAudio
SeaSonic M12D SS-850 850W  Thermaltake core x71 CM Storm Sentinel Advance II Corsair Void 
CPUMotherboardGraphicsRAM
X5675@4400 1.344 ASUS P6X58D-E XfX RX480 RS F3-12800CL7T-6GBPI 6-7-6-21 1T 
RAMHard DriveHard DriveHard Drive
F3-12800CL9S-4GBRL WDC WD1001FALS-00J7B1 ST31000340AS WDC WD7500AAKS-00RBA0 
Hard DriveOptical DriveCoolingOS
Hitachi HDS723020BLA642 ihas 624-A SilverStone Heligon HE01 windows 10 64 Pro 
MonitorPowerCase
Vizio 42inch lcd tv CORSAIR CMPSU-950TX Modded Rocketfish 
  hide details  
Reply
SABERWOLF
(18 items)
 
XEON-WOLF
(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-6800K MSI X99A GAMING PRO CARBON EVGA GTX 1080 FTW Hydro Copper G.SKILL TridentZ Series 
Hard DriveCoolingCoolingCooling
Samsung EVO 850 500 EK-SBAY Dual DDC 3.2 PWM Serial Alphacool NexXxoS ST30 Full Copper Radiator 360 Hardware Labs Black Ice SR2 Multiport Black Car... 
CoolingCoolingOSMonitor
EK-CoolStream RAD XTC 420 koolance 380i Windows 10 Pro ASUS VW246H Black 24" 2ms 
PowerCaseMouseAudio
SeaSonic M12D SS-850 850W  Thermaltake core x71 CM Storm Sentinel Advance II Corsair Void 
CPUMotherboardGraphicsRAM
X5675@4400 1.344 ASUS P6X58D-E XfX RX480 RS F3-12800CL7T-6GBPI 6-7-6-21 1T 
RAMHard DriveHard DriveHard Drive
F3-12800CL9S-4GBRL WDC WD1001FALS-00J7B1 ST31000340AS WDC WD7500AAKS-00RBA0 
Hard DriveOptical DriveCoolingOS
Hitachi HDS723020BLA642 ihas 624-A SilverStone Heligon HE01 windows 10 64 Pro 
MonitorPowerCase
Vizio 42inch lcd tv CORSAIR CMPSU-950TX Modded Rocketfish 
  hide details  
Reply
post #42 of 143
Wow I will be avoiding MSI for a very long time...
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9300 @ 3.6GHz 480FSB GA EP45-UD3P HD 6950 SOLD! Rokn 8800GT Patriot Viper DDR2 
Hard DriveOSMonitorPower
2x500 Raid0 -250 OSX Dual Window7/Snow Leopard LG 32LD350 HDTV/Samsung T240 1920x1200 Cooler Master 550W 
CaseMouseMouse Pad
Antec 900 Modded MX518 QCK+ Steel 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9300 @ 3.6GHz 480FSB GA EP45-UD3P HD 6950 SOLD! Rokn 8800GT Patriot Viper DDR2 
Hard DriveOSMonitorPower
2x500 Raid0 -250 OSX Dual Window7/Snow Leopard LG 32LD350 HDTV/Samsung T240 1920x1200 Cooler Master 550W 
CaseMouseMouse Pad
Antec 900 Modded MX518 QCK+ Steel 
  hide details  
Reply
post #43 of 143
That is a very unprofessional response. I would tell them to send you one from NewEgg right now AND begin a report to the BBB right now.

Stick to your guns, be polite but firm: a working card of equal or higher value or full refund of purchase price. Send them a copy of proof of purchase if you got it.
 
Folding for coinz
(14 items)
 
 
CPUMotherboardGraphicsRAM
i7 3930K EVGA Z79 Dark Asus HD7850 samsung 
Hard DriveOptical DriveCoolingOS
Team XS3 SSD Got one Noctua u140 Have one too. Win7 for now 
MonitorKeyboardPowerCase
Acer p234w Mechanical Today its a Fractal Fractal Arc XL 
MouseMouse PadAudioOther
1 or 2 of them Cherry Some speekers Logitech 800 bluetooth/RF headset 
CPUMotherboardGraphicsRAM
xeon 1230 v3 Asrock Z87e itx powercolor r9 290 Changes like socks 
Hard DriveOptical DriveCoolingOS
m500 ssd no! ah, soon Vista Home Prem 
MonitorKeyboardPowerCase
no keycool LED Rosewill 500w passive Bitpenix phenom 
MouseMouse Pad
no tesoro 
  hide details  
Reply
 
Folding for coinz
(14 items)
 
 
CPUMotherboardGraphicsRAM
i7 3930K EVGA Z79 Dark Asus HD7850 samsung 
Hard DriveOptical DriveCoolingOS
Team XS3 SSD Got one Noctua u140 Have one too. Win7 for now 
MonitorKeyboardPowerCase
Acer p234w Mechanical Today its a Fractal Fractal Arc XL 
MouseMouse PadAudioOther
1 or 2 of them Cherry Some speekers Logitech 800 bluetooth/RF headset 
CPUMotherboardGraphicsRAM
xeon 1230 v3 Asrock Z87e itx powercolor r9 290 Changes like socks 
Hard DriveOptical DriveCoolingOS
m500 ssd no! ah, soon Vista Home Prem 
MonitorKeyboardPowerCase
no keycool LED Rosewill 500w passive Bitpenix phenom 
MouseMouse Pad
no tesoro 
  hide details  
Reply
post #44 of 143
Thread Starter 
Quote:
Originally Posted by Bal3Wolf View Post
dont you have proof of what you paid id email them that and say you will take nothing less then what you paid - shipping.
I do have proof I'll send them the email when they reply I told them that I am willing to take only a 6870 Twin Frozr II or higher card or a full refund on my card so I'm waiting for my reply if they say that they will only pay me 205 then I'll argue again.
Edited by Wubble - 2/10/11 at 5:19pm
Gold Digger
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5-3570k Asus P8Z77-V PRO EVGA GTX 580 SC (950/1900/2100) Corsair Dominator 8GB 
Hard DriveOSMonitorKeyboard
Samsung 1TB F3 + Intel X25-M G2 80 GB Windows 7 64-Bit 27" Achieva Shimian 2560x1440 Das Model S Professional 
PowerCaseMouse
Seasonic X-750 HAF 932 Logitech G5 
  hide details  
Reply
Gold Digger
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5-3570k Asus P8Z77-V PRO EVGA GTX 580 SC (950/1900/2100) Corsair Dominator 8GB 
Hard DriveOSMonitorKeyboard
Samsung 1TB F3 + Intel X25-M G2 80 GB Windows 7 64-Bit 27" Achieva Shimian 2560x1440 Das Model S Professional 
PowerCaseMouse
Seasonic X-750 HAF 932 Logitech G5 
  hide details  
Reply
post #45 of 143

why wont they send u out another video card ? msi u are rediculous .... take the money and buy from someone else man ... not worth the headache with these idiots .

Goodbye msi . because ur customers mean nothing to you i am definatly not buying any of ur products ever again ... For god sake , he wants hes gfx card not a check for 60$ less than he paid very very unprofessional i would be dissapointed too ... a company that makes millions of dollars is still too greedy to satisfy a customer .
Edited by Xristo - 2/10/11 at 5:00pm
    
CPUMotherboardGraphicsRAM
Intel i5 7600k @ 5Ghz, 1.312v Asus Prime Z270-AR msi GTX 1080 32GB Corsair Vengeance DDR4 3Ghz 
Hard DriveCoolingOSMonitor
Transcend SSD220S 120GB  Corsair H80i V2 Windows 10 Pro 64bit AOC AG322FCX 32" Curved LED 144hz 1920x1080 
KeyboardPowerCaseMouse
Razer Blackwidow Ultimate Antec Quattro 1000w Thermaltake Versa N27 msi Gaming series 
Mouse PadAudio
Razer Goliathus Steelseries Siberia V2  
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel i5 7600k @ 5Ghz, 1.312v Asus Prime Z270-AR msi GTX 1080 32GB Corsair Vengeance DDR4 3Ghz 
Hard DriveCoolingOSMonitor
Transcend SSD220S 120GB  Corsair H80i V2 Windows 10 Pro 64bit AOC AG322FCX 32" Curved LED 144hz 1920x1080 
KeyboardPowerCaseMouse
Razer Blackwidow Ultimate Antec Quattro 1000w Thermaltake Versa N27 msi Gaming series 
Mouse PadAudio
Razer Goliathus Steelseries Siberia V2  
  hide details  
Reply
post #46 of 143
Quote:
Originally Posted by Wubble View Post
I do have proof I'll send them the email when they reply I told them that I am willing to take only a 6870 Twin Frozr II or higher card or a full refund on my card so I'm waiting for my reply if they say that they will only pay me 205 then I'll argue and I might show them this thread, should I?
Have you tried contacting the MSI rep on here yet with full details? Might help some.
    
CPUMotherboardGraphicsRAM
i5 3570K Gigabyte GA-77X-UD5H IGP Intel HD4000 G.SKILL Ripjaws X Series 8GB (2x4GB) DDR3 1600 
Hard DriveOptical DriveOSMonitor
512gb Crucial M4 & 2x750GB WD Blacks in Raid 0 Lite-On iHAS424-98 Windows 7 Ultimate SP1 64-Bit Acer G24 24" 2ms@1920x1200 
KeyboardPowerCaseMouse
USB Keyboard SILVERSTONE ST1000-P 1000W Case Labs MH10 #1 Logitech Wireless 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i5 3570K Gigabyte GA-77X-UD5H IGP Intel HD4000 G.SKILL Ripjaws X Series 8GB (2x4GB) DDR3 1600 
Hard DriveOptical DriveOSMonitor
512gb Crucial M4 & 2x750GB WD Blacks in Raid 0 Lite-On iHAS424-98 Windows 7 Ultimate SP1 64-Bit Acer G24 24" 2ms@1920x1200 
KeyboardPowerCaseMouse
USB Keyboard SILVERSTONE ST1000-P 1000W Case Labs MH10 #1 Logitech Wireless 
  hide details  
Reply
post #47 of 143
TLDR thread.
Not sure why you RMA'd it when it was perfectly functional out of the box.
Just because YOU feel that it should run cooler does not alter the operational temperature range of the card.
Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
PowerCaseMouseMouse Pad
Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
Audio
Plantronics Gamecom 788 
  hide details  
Reply
Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
PowerCaseMouseMouse Pad
Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
Audio
Plantronics Gamecom 788 
  hide details  
Reply
post #48 of 143
Wow, this is like the complete opposite of my experience with MSI's RMA dept.

TBH though I can see where they are coming from. As others have pointed out, they're offering you the full price they sell the card to retailers for... You should have RMA'd through your retailer if it was still within the first 30 days. Newegg would even pay for shipping both ways.
post #49 of 143
Copy paste the conversation between you and the rep verbatim (minus your personal info).
 
CPUMotherboardGraphicsRAM
Intel Core i7 3770K @ 4.1ghz Gigabyte Z77X-UP4 TH EVGA 780Ti Classified HydroCopper Samsung 16GB (4x4GB) Wonder RAM 
Hard DriveHard DriveHard DriveCooling
Corsair Performance Pro 256GB  Western Digital Elements 2TB Samsung F4 2TB EK Supremacy  
CoolingCoolingCoolingCooling
EK-CoolStream XTX 360 (X2) D5 w/ EK Top XSPC Photon 270 Tube Reservoir EK Compression Fittings 
CoolingOSMonitorKeyboard
Yate Loon Medium (x13) Windows 10 Pro x64 Dell UltraSharp U2715H  Corsair Strafe RGB w/ MX Cherry Silent 
PowerCaseMouseOther
NZXT Hale90-1000-M Caselabs SM8 Logitech M705 Marathon  NZXT Sleeved Extensions 
Other
NZXT Sentry 2 Fan Controller  
  hide details  
Reply
 
CPUMotherboardGraphicsRAM
Intel Core i7 3770K @ 4.1ghz Gigabyte Z77X-UP4 TH EVGA 780Ti Classified HydroCopper Samsung 16GB (4x4GB) Wonder RAM 
Hard DriveHard DriveHard DriveCooling
Corsair Performance Pro 256GB  Western Digital Elements 2TB Samsung F4 2TB EK Supremacy  
CoolingCoolingCoolingCooling
EK-CoolStream XTX 360 (X2) D5 w/ EK Top XSPC Photon 270 Tube Reservoir EK Compression Fittings 
CoolingOSMonitorKeyboard
Yate Loon Medium (x13) Windows 10 Pro x64 Dell UltraSharp U2715H  Corsair Strafe RGB w/ MX Cherry Silent 
PowerCaseMouseOther
NZXT Hale90-1000-M Caselabs SM8 Logitech M705 Marathon  NZXT Sleeved Extensions 
Other
NZXT Sentry 2 Fan Controller  
  hide details  
Reply
post #50 of 143
Thread Starter 
Quote:
Originally Posted by beers View Post
TLDR thread.
Not sure why you RMA'd it when it was perfectly functional out of the box.
Just because YOU feel that it should run cooler does not alter the operational temperature range of the card.
The card was running in the 90's Here's a thread I posted a while ago.
Gold Digger
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5-3570k Asus P8Z77-V PRO EVGA GTX 580 SC (950/1900/2100) Corsair Dominator 8GB 
Hard DriveOSMonitorKeyboard
Samsung 1TB F3 + Intel X25-M G2 80 GB Windows 7 64-Bit 27" Achieva Shimian 2560x1440 Das Model S Professional 
PowerCaseMouse
Seasonic X-750 HAF 932 Logitech G5 
  hide details  
Reply
Gold Digger
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5-3570k Asus P8Z77-V PRO EVGA GTX 580 SC (950/1900/2100) Corsair Dominator 8GB 
Hard DriveOSMonitorKeyboard
Samsung 1TB F3 + Intel X25-M G2 80 GB Windows 7 64-Bit 27" Achieva Shimian 2560x1440 Das Model S Professional 
PowerCaseMouse
Seasonic X-750 HAF 932 Logitech G5 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: AMD/ATI
Overclock.net › Forums › Graphics Cards › AMD/ATI › MSI I am dissapoint UPDATE MSI refusing to send me back a card