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MSI I am dissapoint UPDATE MSI refusing to send me back a card - Page 8

post #71 of 143
I think there has been a confusion. They probably though u wanted the refund and a card too so they said if you refund we cant sent you a card. In this case just tell them to sent you one when its at stock or the next best thing.
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post #72 of 143
What I don't understand, how does the manufacturer run out of their products before the retailers do.
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post #73 of 143
Thread Starter 
Quote:
Originally Posted by ZealotKi11er;12340280 
I think there has been a confusion. They probably though u wanted the refund and a card too so they said if you refund we cant sent you a card. In this case just tell them to sent you one when its at stock or the next best thing.

That's what I hoped that happened but I worded my reply pretty clearly.
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post #74 of 143
why would the manufacture make and stock a old card like a 6870 nobody buys really old stock like that .rolleyes.gif
and you really don't think that MSI sells a GFX card to the EGG for $200? profit for the retailer has to be more then that I'm sure.

I would ask them to ship it to the EGG as they carry old junk. MSI should have told you that you were still in the 30 day retailer warranty.

I know your pain bud I got spanked by BFG for a GTX280H20C cost me $1000
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post #75 of 143
Quote:
Originally Posted by Booty Warrior;12340128 
It's not a great situation for the OP, obviously, but you shouldn't buy from a retailer and expect the manufacturer to refund full retail price.

It's the manufacturer's screw-up, so they should refund him the whole amount so he can buy a new card. Plus, according to MSI, that card is priceless. They should really be paying him a lot more for such a incredibly rare card.
    
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post #76 of 143
Those replies are clearly from a non-English speaking person.

Misunderstanding is very likely so make sure you remain very clear about what you want. I think you've done fine so far and I am surprised it has gone on this long.

FWIW, I got a replacement motherboard out of them no questions asked but it took 2 and a half months to get it.

Good Luck.
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post #77 of 143
Thread Starter 
Quote:
Originally Posted by gsa700;12340462 
Those replies are clearly from a non-English speaking person.

Misunderstanding is very likely so make sure you remain very clear about what you want. I think you've done fine so far and I am surprised it has gone on this long.

FWIW, I got a replacement motherboard out of them no questions asked but it took 2 and a half months to get it.

Good Luck.

They reply so slow jeez when I send them a reply it takes a whole to reply it's been about 2 hours since I replied to them and it's right in the middle of the work day what are they doing?
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post #78 of 143
Quote:
Originally Posted by Xristo;12339856 
disappointed.jpg
why wont they send u out another video card ? msi u are rediculous .... take the money and buy from someone else man ... not worth the headache with these idiots .

Goodbye msi . because ur customers mean nothing to you i am definatly not buying any of ur products ever again ... For god sake , he wants hes gfx card not a check for 60$ less than he paid very very unprofessional i would be dissapointed too ... a company that makes millions of dollars is still too greedy to satisfy a customer .

Dude, you're not texting. Type so everybody understands you.
post #79 of 143
Quote:
Originally Posted by angrysasquatch;12340447 
It's the manufacturer's screw-up, so they should refund him the whole amount so he can buy a new card. Plus, according to MSI, that card is priceless. They should really be paying him a lot more for such a incredibly rare card.

Actually there's no way of knowing who's "screw-up" it is. The card could have just as easily been mishandled in shipping and had it's cooler damaged. The manufacturer is still taking responsibility in this case anyway, but expecting them to overpay by covering full retail is unrealistic.

Why not just ask for the card back and RMA through newegg while you can? You really should always go through the retailer first in these kinds of situations.
post #80 of 143
Thread Starter 
Quote:
Originally Posted by Booty Warrior;12340700 
Actually there's no way of knowing who's "screw-up" it is. The card could have just as easily been mishandled in shipping and had it's cooler damaged. The manufacturer is still taking responsibility in this case anyway, but expecting them to overpay by covering full retail is unrealistic.

Why not just ask for the card back and RMA through newegg while you can? You really should always go through the retailer first in these kinds of situations.

Too late now it's past 30 days. It took two weeks for MSI to send me this message by then 30 days has been long gone.
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