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MSI I am dissapoint UPDATE MSI refusing to send me back a card - Page 9

post #81 of 143
Please report this the more people that report legit claims the better

http://www.ohioattorneygeneral.gov/consumercomplaint or whatever state you live in
http://www.bbb.org/

Write a review on newegg as well the more bad press msi gets from your legitimate complaint the better. They should realize a good customer when they see one (you bought 2 cards!!!!) They should be trying to help you right and left.

From this review its obvious i should never buy a msi product
Dear Msi how many people do you need to see angry before you change your customer service
IS 60 dollars worth loosing 100 customers?? you tell me do the right thing
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post #82 of 143
Quote:
Originally Posted by Wubble View Post
They reply so slow jeez when I send them a reply it takes a whole to reply it's been about 2 hours since I replied to them and it's right in the middle of the work day what are they doing?
Stop thinking the world revolves around you. If you're unhappy with their response time, which you shouldnt be, than call them:

Customer Service Department Contact Information:
Tel: 626 581 3001
Fax: 626 581 1551
Operating Hours: Mon – Fri 9:00AM ~ 5:30PM (PST)
post #83 of 143
there is a MSI hardware rep on OCN track him down, send him a pm maybe he can help?
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post #84 of 143
LOL.

I don't buy MSI because their boards can barely overclock and their boards are also the most likely to light on fire/blow a cap. And stuff like this.

Give them a call.
    
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post #85 of 143
Quote:
Originally Posted by s-x View Post
Stop thinking the world revolves around you. If you're unhappy with their response time, which you shouldnt be, than call them:

Customer Service Department Contact Information:
Tel: 626 581 3001
Fax: 626 581 1551
Operating Hours: Mon – Fri 9:00AM ~ 5:30PM (PST)
It does when you buy urself a gfx card so eager to play games , to find out its faulty ... his 30 day warrenty is up now because msi are taking their time to reply to him , there should be someone dedicated to reading emails and sorting these types of problems out but it seem they have better thing$$$ to worry about

i would be calling them , forget waiting for emails ..
    
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post #86 of 143
I was actually looking at an MSI Card. After reading this I will definitely look elsewhere. Glad I read the info here.

If I treated one of my customers like this at my job....I wouldn't have a job.

Shame on them for treating a customer like this.
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post #87 of 143
Thread Starter 
Quote:
Originally Posted by Blaze051806 View Post
there is a MSI hardware rep on OCN track him down, send him a pm maybe he can help?
Already did no response from him.
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post #88 of 143
Quote:
Originally Posted by Wubble View Post
Already did no response from him.


Forget about him , talk to somebody that can do something for you .
    
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post #89 of 143
Well, my next video card upgrade will not be MSI purely because of this thread. I'll hold to that. Same with my next motherboard, or any other product for that matter. I tend to upgrade every 1-2 years so yeah...

Guess they're losing out on a fair number of customers from your problem here.

Gigabyte has been great for all my needs (don't know about Diamond for videocards, haven't had to RMA anything with them... but Gigabyte has been good about anything).
    
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post #90 of 143
Quote:
Originally Posted by PaulWog View Post
Well, my next video card upgrade will not be MSI purely because of this thread. I'll hold to that. Same with my next motherboard, or any other product for that matter. I tend to upgrade every 1-2 years so yeah...

Guess they're losing out on a fair number of customers from your problem here.

Gigabyte has been great for all my needs (don't know about Diamond for videocards, haven't had to RMA anything with them... but Gigabyte has been good about anything).
Same, I was 100% set on a MSI card, but now not so much. Going back to the drawing boards.
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