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MSI I am dissapoint UPDATE MSI refusing to send me back a card - Page 10

post #91 of 143
That is too bad, I don't usually order from MSI myself.
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post #92 of 143
Sounds like you already gave up on MSI. Tell them to send you the check and get this new 6870 for $179.99 AR-
http://www.newegg.com/Product/Produc...82E16814150506
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post #93 of 143
Thread Starter 
Quote:
Originally Posted by louze001 View Post
Sounds like you already gave up on MSI. Tell them to send you the check and get this new 6870 for $179.99 AR-
http://www.newegg.com/Product/Produc...82E16814150506
I don't think I'll get another 6870 I'll probably just sell the one that I have now and get a GTX 570. But this isn't over they reply to me once a day. Taking so long.
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post #94 of 143
OP as others have said keep pushing, they will eventually compromise. Also, put a complaint in, although you may no longer wish to buy MSI parts, complaints serve to better a company, and MSI would appreciate a formal complaint letting them know about this unsatisfactory treatment you have received.
__________________
post #95 of 143
I'm not going to offer an opinion on the OP's problem, since I'm not involved, and may not know all the facts.

I am concerned for the people that have claimed in this thread that they've decided to never buy any MSI products, because of this sad story. I wonder where they are going to find a company that has never had an unhappy customer?


Hard to believe this thread made 10 pages...
Edited by denydog - 2/10/11 at 9:37pm
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post #96 of 143
Ask where you can get 50 pallates of the card you are getting a refund for at what they call fair market value.
 
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post #97 of 143
They won't force it on you, they are seeing if they can cop out cheap. The thing to do is simply and calmly reply that no, you don't want a refund you want a working card and if in the end you have to take a refund you need to send them a copy of your receipt and make them pay the FULL amount.

But yeah, I work at a computer repair place and I have dealt with a LOT of RMA's, I NEVER take a first offer when they can't replace the product. Everytime I get something better. The last time was Corsair, my customer had some old sticks of ram, DDR2, that had some LED thing stick into them that told you speed, usage etc. They wanted to send some XMS memory but in the end I made them send Dominator DDR2-8500 ram, much better than what I sent out. You have to be firm, patient, polite, and make a point.
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post #98 of 143
PM MSIAlex.......
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post #99 of 143
Quote:
Originally Posted by beers View Post
TLDR thread.
Not sure why you RMA'd it when it was perfectly functional out of the box.
Just because YOU feel that it should run cooler does not alter the operational temperature range of the card.
You dirty troll, did you hear the temps? Waay too hot. Anyway, your opinion, luckily, isn't worth poop here as MSI obviously believes it to be defective, as they took it in for replacement.
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post #100 of 143
Quote:
Originally Posted by Wubble View Post
I don't think I'll get another 6870 I'll probably just sell the one that I have now and get a GTX 570. But this isn't over they reply to me once a day. Taking so long.
Well then the money they're offering you is a lot more than you can get for a used (or refurbed) 6870. If that's what you're planning, take the money.
    
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