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Why would Intel bother fixing 6series chipset? - Page 3

post #21 of 31
Quote:
Originally Posted by Jakegday View Post
so this motherboard issue can actually corrupt/delete data stored on your hard drive? i thought it would just not allow you to get to it...
That is what the press releases state.

In theory if the SATA 3 port degrades, you could unplug the drive and put it in one of the JMB or Marvell ports.

In a mirror or RAID scenario, this could be an issue though.
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post #22 of 31
Quote:
Originally Posted by Jakegday View Post
so this motherboard issue can actually corrupt/delete data stored on your hard drive? i thought it would just not allow you to get to it...

The issue is that the data packets from the controller to HDD will fail the integrity check and have to be resent. More and more packets will corrupt over time. So the corrupted data should not be written to the HDD.... but do you want to risk it?


RAID will fail as the controller will end up waiting too long for the HDD to respond.
The HDD SMART values will permanently warn of failure even when moved to a good controller.
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post #23 of 31
10-15% percent failure rate in less than three years is pretty enormous. There is no way this would go unnoticed.

Quote:
Originally Posted by dcshoejake View Post
Because they have integrity.

I respect that.
They have business sense.

Don't confuse that with integrity or good will.
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post #24 of 31
I know this is a bit off topic here but I must ask...

How was this problem first discovered?
    
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post #25 of 31
As illustrated by many people here (and hopefully some common sense...) , covering it up/ignoring it would have no positive effects anywhere in the future.... sooo to answer your question, it was really the only option. Why you asked this question in a thread is just barely less dumbfounding to me than the question you asked.
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post #26 of 31
likely cost them more if someone finds out and sues them.

look what happened to Dell with their Optiplex's
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post #27 of 31
Intel is a Multi-Billion dollar company, with very high expectations, and a very good reputation, they have supplied high end servers for businesses for many years, and for them to be truthful like this is better than losing the trust of companies that spend billions of dollars on server upgrades
    
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post #28 of 31
The answer is simple; their legal department told them to do so. They probably projected potential liability and damages and decided to go with this option based on the what-if scenarios they came up with.
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post #29 of 31
[QUOTE=DuckieHo;12329965]No, he could not since Intel is not liable.... unless Intel knew of the issue beforehand.


did you read op question? he is saying why did intell say something so its means they know....
post #30 of 31
Everyone pretty much nailed it.

1. Avoid potential more damaging lawsuits - heck there was talks of Class Action Lawsuits NOW even when Intel admitted there was an issue, and is doing something about it.

2. The $700 Million loss now is most likely smaller then the potential losses down the road, from a damaged reputation, shady business practices, and so on. They are already viewed as "evil" by many, they don't need to add to that notion.

Imagine if they hadn't said anything and hundreds of thousands of systems were affected? no one is affected now, and likely won't be by the time replacement boards are out.

3. In my view, by accepting there was a problem, fixing it, and providing free replacement boards to all their current customers, they are now seen as an ethical, trustworthy company in the eyes of many ( consumers, partners, etc ). That in itself has much greater benefits long term, than a $700 million loss.

Intel has projected to earn upwards of $125 Billion from Sandy Bridge, so a $700 million loss now they can handle.

4. They ensure they can sell more SB systems long term, by fixing the issue now, rather than later. No matter what, the issue HAD to be fixed, might as well do it early on, and come out looking good in the process.
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